Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #12 with an average rating of 7.8. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 2.8% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

Dell NetWorker

Read 85 Dell NetWorker reviews

4,869 Views
4,382 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell NetWorker is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to back up all the servers and centrally manage them."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Easy restoration and the solution works quickly."

"The most valuable features are the replication to the cloud and the deduplication."

"It is a very stable solution...It is a scalable solution."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The product's deployment process was straightforward."

More Arcserve UDP pros

"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."

"Technical support is good."

"It's a good product that can be integrated easily with the Data domain."

"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."

"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."

"Dell NetWorker's user interface is quite simple and very interactive."

"The initial setup is simple."

"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."

More Dell NetWorker pros

Cons

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"Licensing can be quite difficult."

"The initial setup was complex."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The product is not user-friendly."

"The support could be more knowledgeable and faster."

More Arcserve UDP cons

"It's complex in nature."

"It could be more user-friendly."

"Management of the software is a little bit hazy and not easy."

"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."

"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."

"The management of Dell Networker is quite cumbersome."

"The licensing cost is somewhat expensive."

"It is a little buggy at times, which is the only thing that I dislike about this product."

More Dell NetWorker cons

Pricing and Cost Advice

"As an MSP partner, I believe that the prices are fair."

"The price of this product is high and it should be lower."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"There is an annual license required for this solution and it is priced well."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The solution is expensive."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

More Arcserve UDP pricing and cost advice

"There is a licensing fee."

"The tool is pricey."

"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."

"We use a license without a time term. We just need to buy additional support when needed."

"Low cost is key."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"You have to buy the deduplication software separately from the license."

"It is a relatively inexpensive product compared to one of its competitors."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

10%

Government

Financial Services Firm

15%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 34% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 11% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 15% of the time

Commvault Cloud vs Dell NetWorker

Compared 9% of the time

Dell Avamar vs Dell NetWorker

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 8% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

July 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

July 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: July 2025.

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