Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.
Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.
Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.
Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.
Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.
| Product | Market Share (%) |
|---|---|
| Dell NetWorker | 2.3% |
| Arcserve UDP | 1.1% |
| Other | 96.6% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 37 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
