Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while Dell Technologies is ranked #10 with an average rating of 7.8. Arcserve holds a 1.1% mindshare in BRS, compared to Dell Technologies’s 2.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
2,118 Comparison Views

84% willing to recommend

Dell NetWorker

Read 86 Dell NetWorker reviews

4,320 Views
3,888 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

24th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Dell NetWorker

Ranking in Backup and Recovery

10th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell NetWorker is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell NetWorker	2.3%
Arcserve UDP	1.1%
Other	96.6%

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The ease of use is the best feature of the product."

"The standard backup and restore feature is most used."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The data protection functionality is the most valuable feature of this solution."

"Our customers are happy with the product’s functionality."

"The product's deployment process was straightforward."

"Instant recovery is the most valuable feature of Arcserve UDP."

More Arcserve UDP pros

"The software is quite complicated and useful for large corporations using different information systems."

"Once the scheduler is configured, backups proceed without any interruption."

"Deduplication is the most valuable feature of this solution."

"The support for legacy products is very good."

"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."

"The full backup is a great feature. Restoration is also good and very quick."

"Dell EMC NetWorker is scalable."

"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."

More Dell NetWorker pros

Cons

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Backups are very slow and time consuming."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The product is not user-friendly."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"Licensing can be quite difficult."

"We could not go into granular details of retrieving backup information."

More Arcserve UDP cons

"When it comes to the stability of the product, some of the stores that have bad connectivity have some challenges backing them up because they operate remotely, the connection is slow, and it takes longer to manage the backup stuff."

"We are looking forward to better stability in future versions."

"Lacks a restore feature."

"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."

"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."

"he API side of the solution has certain shortcomings."

"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."

"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."

More Dell NetWorker cons

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"I do not work with the pricing or licensing issues of the solution for our organization."

"I feel that the product is fairly priced."

"The solution is expensive."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."

"It is a relatively inexpensive product compared to one of its competitors."

"It's approximate, but I believe we pay around $20-30,000 a month in licensing."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."

"The pricing is okay."

"The price of the solution could be lower, it is expensive."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Non Profit

Government

Financial Services Firm

15%

Comms Service Provider

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	33
Large Enterprise	38

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 28% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 15% of the time

Commvault Cloud vs Dell NetWorker

Compared 9% of the time

Dell Avamar vs Dell NetWorker

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

October 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

September 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: September 2025.

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