Arcserve UDP vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Number of Reviews
42
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Number of Reviews
106
Ranking in other categories
eDiscovery (2nd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (3rd)
 

Mindshare comparison

As of July 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.0%, down from 1.6% compared to the previous year. The mindshare of Commvault Cloud is 6.9%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
Unique Categories:
Disaster Recovery (DR) Software
2.0%
eDiscovery
3.8%
Cloud Backup
11.2%
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Nov 8, 2022
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Nick Martin - PeerSpot reviewer
Jun 17, 2024
Integrates well with other solutions in our IT infrastructure
We use Commvault to back up our directory, web, and application servers We haven't had to use Commvault in a real-life disaster recovery scenario, but it has been very good in testing. I like Commvault's immutable backups. It integrates with other solutions in our IT infrastructure very well.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to configure."
"The product's deployment process was straightforward."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The ROI is very good because of the speed of the backup."
"I would recommend it if there is a general case."
"It is very stable."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"This is a very stable product."
"Commvault's many features can be explored to get more value from more solutions."
"Great archive feature, OnePass, for the file system and Exchange servers."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."
 

Cons

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Licensing is an area that needs improvement."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The time to backup servers that sit in DMZ must be improved."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"What I need is deeper CLI documentation for both QCommand and SQL queries."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The pricing could be more flexible in terms of licensing."
"The deployment process should be simplified because it is not something that just anybody can do."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"I would like to see a more user-friendly GUI."
 

Pricing and Cost Advice

"I do not work with the pricing or licensing issues of the solution for our organization."
"It is approximately $400 to purchase a virtual service outright."
"There is an annual license required for this solution and it is priced well."
"I feel that the product is fairly priced."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of this product is high and it should be lower."
"The solution is very expensive."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"The solution is highly-priced."
"The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
8%
Government
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What do you like most about Commvault?
The convenience of backing up and restoring simultaneously is very valuable.
What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Arcserve UDP vs. Commvault Cloud and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.