Arcserve UDP vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Commvault is ranked #3 with an average rating of 8.6. Arcserve holds a 1.2% mindshare in BRS, compared to Commvault’s 7.5% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,516 Views
1,455 Comparison Views

84% willing to recommend

Commvault Cloud

Read 110 Commvault Cloud reviews

14,640 Views
7,026 Comparison Views

95% willing to recommend

Arcserve UDP

Commvault Cloud

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Arcserve UDP are both data management solutions with unique strengths. Arcserve UDP seems to have the upper hand due to its better pricing and ease of use.

Features: Commvault Cloud offers comprehensive backup and recovery options, extensive configuration capabilities, and integration with various cloud services. Arcserve UDP is valued for its simplicity and ease of use, efficient backup processes, and advanced deduplication.

Room for Improvement: Commvault Cloud needs a smoother learning curve, improvements in speed and performance during backups, and streamlined processes for better usability. Arcserve UDP requires enhancements in reporting tools, better integration capabilities, and improved reporting functionalities.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, requiring skilled professionals, and its customer service, while responsive, lacks detailed guidance. Arcserve UDP is praised for its straightforward deployment process and more accessible support.

Pricing and ROI: Commvault Cloud incurs higher setup costs, with users noting significant initial investments but reporting satisfactory long-term ROI. Arcserve UDP offers more budget-friendly setup costs and a quicker return on investment, appreciated for its cost-efficiency and effectiveness.

To learn more, read our detailed Arcserve UDP vs. Commvault Cloud Report (Updated: May 2025).

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Disaster Recovery (DR) Software

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Commvault Cloud is 7.5%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our customers are happy with the product’s functionality."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable features are the replication to the cloud and the deduplication."

"The most valuable feature is the duplication."

"The solution has no limitations because it does backup for Linux and Windows."

"The most valuable feature of Arcserve UDP is live replication."

"The recovery part of the product is very good."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

More Arcserve UDP pros

"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."

"The solution's stability is excellent."

"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."

"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."

"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."

"I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."

"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."

"The product alerts the security team about threats."

More Commvault Cloud pros

Cons

"The support could be more knowledgeable and faster."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The technical support of the product is an area of concern where improvements are required."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"We have to use a Microsoft hypervisor for installation which is expensive."

More Arcserve UDP cons

"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."

"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."

"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."

"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."

"The stability of the tool could be improved."

"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."

"In an upcoming release, the reports could be better."

"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."

More Commvault Cloud cons

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I feel that the product is fairly priced."

"The solution is expensive."

More Arcserve UDP pricing and cost advice

"Licensing fees are billed on a yearly basis."

"New licensing is easy and affordable."

"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."

"Commvault's license fee is per server-based."

"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."

"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."

"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Financial Services Firm

Government

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 37% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 11% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

Azure Backup vs Arcserve UDP

Compared 2% of the time

More Arcserve UDP Competitors

Rubrik vs Commvault Cloud

Compared 17% of the time

Veeam Data Platform vs Commvault Cloud

Compared 13% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 5% of the time

Azure Backup vs Commvault Cloud

Compared 4% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Arcserve UDP

June 2025

Download Arcserve UDP product report

Buyer's Guide

Commvault Cloud

June 2025

Download Commvault Cloud product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

May 2025

Free Report: Arcserve UDP vs. Commvault Cloud

Find out what your peers are saying about Arcserve UDP vs. Commvault Cloud and other solutions. Updated: May 2025.

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