We compared Dell NetWorker and Dell PowerProtect Data Manager based on our user's reviews in several parameters.
In summary, Dell NetWorker and Dell PowerProtect Data Manager both receive positive reviews from users for their robust functionality, reliable data protection, and reasonable pricing. Dell NetWorker is praised for its customer service and responsiveness, while Dell PowerProtect Data Manager stands out for its seamless integration with existing systems and efficient data backup and recovery capabilities. However, Dell NetWorker users suggest improvements in user interface, performance, and compatibility, while Dell PowerProtect Data Manager users highlight the need for a more intuitive interface, better documentation, increased compatibility, and improved performance and reliability.
Features: The valuable features of Dell NetWorker include robust functionality, seamless backup and recovery capabilities, user-friendly interface, extensive customization options, and reliable data protection. On the other hand, Dell PowerProtect Data Manager offers seamless integration with existing systems and devices, efficient data backup and recovery capabilities, advanced analytics and reporting functionalities, robust security measures, user-friendly interface, and excellent customer support.
Pricing and ROI: The setup cost for Dell NetWorker is noted as relatively low and the licensing process is straightforward, according to users. In comparison, Dell PowerProtect Data Manager has received positive feedback in terms of pricing, setup cost, and licensing, with users finding the cost reasonable and the setup process hassle-free., Dell NetWorker users praised its efficiency, security, cost-effectiveness, and overall value. Meanwhile, Dell PowerProtect Data Manager impressed users with its efficiency, cost-effectiveness, streamlined processes, and comprehensive features.
Room for Improvement: Areas for improvement in Dell NetWorker include user interface, usability, performance, stability, and compatibility. Dell PowerProtect Data Manager could benefit from enhancements in interface, documentation, support resources, compatibility, performance, and reliability.
Deployment and customer support: Based on user feedback, both Dell NetWorker and Dell PowerProtect Data Manager have varied durations required for establishing a new tech solution. However, Dell NetWorker reviews mention varying durations for deployment and setup separately, while Dell PowerProtect Data Manager reviews suggest that these terms may refer to the same period., Dell NetWorker's customer service is praised for being responsive, efficient, and knowledgeable. Users express satisfaction with prompt and helpful assistance. Dell PowerProtect Data Manager's customer service receives positive comments, with users appreciating prompt and effective support. The support team is described as knowledgeable and helpful, ensuring a smooth experience for customers. Dell PowerProtect Data Manager stands out in terms of customer service and support.
The summary above is based on 27 interviews we conducted recently with Dell NetWorker and Dell PowerProtect Data Manager users. To access the review's full transcripts, download our report.
"The response time of the tech support is swift. The support is fantastic."
"The support for legacy products is very good."
"Anybody could drive the GUI."
"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"The software implementation takes about 30 minutes."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"The extensive information provided on tool properties has been very useful, specifically the information on databases"
"The solution's initial setup is straightforward."
"The solution adequately handles data storage."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"The product's initial setup phase was easy."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"The deduplication is the most valuable feature because it helps to control the overhead."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The web console could be a lot better."
"We have faced problems with the initial configuration of the solution."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"The UI is not user-friendly."
"Lacks a restore feature."
"The end-user experience is not good."
"There could be a possibility of constructing full backups from incremental data intelligently."
"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."
"They should include a feature similar to S3 bucket."
"Management is difficult and it is hard to determine when things aren't working properly."
"The interface is too complex."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"As a new product, there are some things that still need to improve a bit as it matures."
"A lot of improvement is required in Dell's first level of support."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
More Dell PowerProtect Data Manager Pricing and Cost Advice →
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Dell PowerProtect Data Manager is ranked 25th in Backup and Recovery with 8 reviews. Dell NetWorker is rated 7.8, while Dell PowerProtect Data Manager is rated 7.4. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Dell PowerProtect Data Manager writes "A tool that offers good capacity management and product management". Dell NetWorker is most compared with Dell Avamar, Veeam Backup & Replication, Veritas NetBackup, Commvault Cloud and Dell PowerProtect DD (Data Domain), whereas Dell PowerProtect Data Manager is most compared with Dell Avamar, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Dell PowerProtect DP (IDPA) and Rubrik. See our Dell NetWorker vs. Dell PowerProtect Data Manager report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
