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Arcserve UDP vs Clumio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
Clumio
Ranking in Backup and Recovery
16th
Average Rating
9.2
Reviews Sentiment
5.8
Number of Reviews
7
Ranking in other categories
Cloud Backup (11th), SaaS Backup (3rd), AI IT Support (8th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of Clumio is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Clumio1.1%
Arcserve UDP1.1%
Other97.8%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Devin Mehta - PeerSpot reviewer
IT Manager Infrastructure & Security at VISBY MEDICAL, INC.
Secure backups have simplified compliance and now provide immutable protection for cloud workloads
The best features that Clumio offers are the ability to know when a backup has completed, to know how to restore both files at the file level and also restore EBS backups, point-in-time restores, as well as snapshots. Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up. This peace of mind has translated into measurable outcomes as we adhere to NIST 800 compliance, and with that, we need immutable backups and the ability to have backups that do not exist within our existing tenants. Clumio fixes that problem for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the solution; it's working well for us."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"I would recommend it if there is a general case."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It is overall rock-solid."
"Their technical support is excellent."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"Working with the Clumio/Commvault team has been a very good experience."
"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up."
"We have been able to safely and securely save our backups off of AWS."
"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."
"Clumio has a straightforward setup"
"Clumio proved to be the most cost-effective option."
 

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The time to backup servers that sit in DMZ must be improved."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"They could work on their marketing approach. I don't see many people leveraging it."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"We used Arcserve as a backup solution, but it wasn't very flexible."
"More alignment with Clumio and Commvault branding would have helped us understand the product better during the discovery phase."
"The account onboarding process deploys around 20 IAM roles per account, which is heavy."
"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."
"They need to improve their SQL backup services"
"We are still exploring the areas where improvements might be needed."
"The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns."
 

Pricing and Cost Advice

"The solution is expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The pricing is moderate."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Comms Service Provider
13%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Clumio?
My experience with pricing, setup cost, and licensing was smooth; we received pricing that was cheaper than N2W, and it was a smooth transition from N2W to Clumio.
What needs improvement with Clumio?
I cannot think of any features that could make Clumio better. The only other tweaks I would like to see with Clumio are that it provides more granular reporting and dashboards for showing what is b...
What advice do you have for others considering Clumio?
I rate Clumio a 10 overall. I chose a 10 for Clumio because it is a secure, cloud-based backup solution that we do not have to host; it is hosted externally, and the backups are immutable, in addit...
 

Comparisons

 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Find out what your peers are saying about Arcserve UDP vs. Clumio and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.