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Arcserve UDP vs Clumio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Clumio
Ranking in Backup and Recovery
20th
Average Rating
9.2
Reviews Sentiment
5.5
Number of Reviews
8
Ranking in other categories
Cloud Backup (13th), SaaS Backup (5th), AI IT Support (8th)
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Clumio is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Clumio1.1%
Arcserve UDP1.2%
Other97.7%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Devin Mehta - PeerSpot reviewer
IT Manager Infrastructure & Security at VISBY MEDICAL, INC.
Secure backups have simplified compliance and now provide immutable protection for cloud workloads
The best features that Clumio offers are the ability to know when a backup has completed, to know how to restore both files at the file level and also restore EBS backups, point-in-time restores, as well as snapshots. Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up. This peace of mind has translated into measurable outcomes as we adhere to NIST 800 compliance, and with that, we need immutable backups and the ability to have backups that do not exist within our existing tenants. Clumio fixes that problem for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"Instant recovery is the most valuable feature of Arcserve UDP."
"Data store deduplication, which saves space on storage and time to backup."
"The backup is the most valuable feature. It also makes storage very easy."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up."
"We have been able to safely and securely save our backups off of AWS."
"Clumio proved to be the most cost-effective option."
"Working with the Clumio/Commvault team has been a very good experience."
"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."
"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."
"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"Clumio has a straightforward setup"
 

Cons

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The product requires too many VMs as intermediaries."
"The product is not user-friendly."
"We could not go into granular details of retrieving backup information."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"The initial setup was complex."
"Backups are very slow and time consuming."
"The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns."
"More alignment with Clumio and Commvault branding would have helped us understand the product better during the discovery phase."
"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."
"They need to improve their SQL backup services"
"We are still exploring the areas where improvements might be needed."
"The account onboarding process deploys around 20 IAM roles per account, which is heavy."
"I was not a fan of the buy-up-front model due to the scaling of data size."
 

Pricing and Cost Advice

"I do not work with the pricing or licensing issues of the solution for our organization."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is not very expensive, but it is not cheap."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The solution is priced well compared to other solutions."
"The solution is expensive."
"The pricing is moderate."
"As an MSP partner, I believe that the prices are fair."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
11%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
7%
Comms Service Provider
14%
Outsourcing Company
11%
Manufacturing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Clumio?
Price it against the cost of the alternative, not against native AWS Backup. Native backup is cheaper on paper but doesn't give you ransomware isolation. When you factor in the engineering time to ...
What needs improvement with Clumio?
The account onboarding process deploys around 20 IAM roles per account, which is heavy. Consolidating those or offering a slimmer permission set for read-only backup (versus full restore) would hel...
What advice do you have for others considering Clumio?
Invest time upfront in your Terraform module design for Clumio policies. Decide early whether backup frequency is controlled per environment or per caller because refactoring that later across many...
 

Comparisons

 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Find out what your peers are saying about Arcserve UDP vs. Clumio and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.