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Arcserve UDP vs Clumio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (22nd)
Clumio
Ranking in Backup and Recovery
28th
Average Rating
9.6
Reviews Sentiment
5.4
Number of Reviews
4
Ranking in other categories
Cloud Backup (21st), SaaS Backup (9th), AI IT Support (8th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Clumio is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Clumio1.0%
Arcserve UDP1.2%
Other97.8%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2735244 - PeerSpot reviewer
IT Manager - Infrastructure & Security at a manufacturing company with 201-500 employees
Ensures efficient backup and recovery processes
The Protect and Restore features are very helpful. I can set up tags to include specific assets in our environment for backup. When I include those tags in my search, the assets are easily found and can be added for backup. I love the restore feature and how easily I can restore files, folders, or an entire image.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to configure."
"The ease of use is the best feature of the product."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"It is a very stable solution...It is a scalable solution."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"Their technical support is excellent."
"It is very stable."
"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."
"Clumio has a straightforward setup"
"Working with the Clumio/Commvault team has been a very good experience."
"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
 

Cons

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Its interface can be improved. I find it unintuitive."
"The technical support of the product is an area of concern where improvements are required."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The time to backup servers that sit in DMZ must be improved."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"They need to improve their SQL backup services"
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The pricing is moderate."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"Pricing is most likely comparable."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Marketing Services Firm
8%
Comms Service Provider
7%
University
10%
Manufacturing Company
9%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your experience regarding pricing and costs for Clumio?
The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns.
What needs improvement with Clumio?
I would like to see a Dry Run feature for a full disaster recovery implemented.
What advice do you have for others considering Clumio?
I recommend starting with a trial and ensuring that the CloudFormation stack properly deploys in your environment. Set up email alerting to make sure you receive notifications about backup successe...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Find out what your peers are saying about Arcserve UDP vs. Clumio and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.