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Apache Guacamole vs LogMeIn Rescue comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
9th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LogMeIn Rescue
Ranking in Remote Access
18th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of Apache Guacamole is 4.4%, up from 3.3% compared to the previous year. The mindshare of LogMeIn Rescue is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Apache Guacamole4.4%
LogMeIn Rescue1.8%
Other84.2%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
RV
Secure access is simplified with easy login for virtual machines
I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single…
SachinAnikar - PeerSpot reviewer
A highly stable and scalable remote tool that can be used for remote solutions
LogMeIn is a remote tool that I use for remote solutions The solution’s pricing could be improved. We are a service integrator and have been using LogMeIn Rescue for quite a while now. I rate LogMeIn Rescue ten out of ten for stability. Our customers are mostly medium and enterprise…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stable solution at a good price."
"Autopilot is a feature I really like."
"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"I am easily able to manage devices and assets, especially laptops and desktops."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"The best features of Microsoft Intune include continuous implementation of new capabilities each year, covering almost everything."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"Apache Guacamole is really easy to use."
"I'm using Apache Guacamole as a gateway."
"It is very straightforward to set up, use, install, and transfer sessions."
"The tech support person I spoke to was very knowledgeable about the product, and was straightforward with me about its capabilities. There was no fluff about the product. They basically said this is not available now and we're hoping to have it available in the third or fourth quarter. It was nice to talk to someone who was straightforward and knew about the product."
"it's very easy to use, it's very efficient."
"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."
"For people whose computers we maintain​, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."
"The solution has been in the market for the past 20 years. For us, it is one of the best tools."
"​The initial setup is easy. If you want the desktop program, you just download and install it."
"It works with different operating systems, I can connect to a PC or Mac."
 

Cons

"Intune is not the most user-friendly mobile device management platform available."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There should be more focus on mobile device security and integration."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"There should be good documentation regarding GUI customization."
"The solution's USB redirection could be improved."
"it needs better iOS integration. It's still limited in its functionality when it comes to iOS. Currently, when you do something other than iOS, you're not able to take control of what's going on; instead of having to tell the user, "Click here, click there," I would like to have full control over an iOS device."
"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."
"They need to combine computer and mobile end-user support to be a more streamlined experience."
"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."
"They need to improve their technical support."
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"The billing team was poor when fixing their billing mistake and customer service was missing in action."
"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost.​"
 

Pricing and Cost Advice

"I am satisfied with the pricing."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"The Intune license model is costly."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"The licensing costs we leave up to the customer and these vary from one to another."
"The licensing is on a yearly basis."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
Information not available
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"Look at the different plans they have. Do not pay for a plan you do not need.​"
"The pricing is worth the value."
"It is ​on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.​"
"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."
"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."
"The pricing is a little on the higher side, though.​"
"​The rescue model is licensed by user."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Manufacturing Company
13%
Computer Software Company
11%
Comms Service Provider
10%
University
8%
Manufacturing Company
17%
Computer Software Company
10%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Apache Guacamole?
I'm using Apache Guacamole as a gateway.
What needs improvement with Apache Guacamole?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the docume...
What advice do you have for others considering Apache Guacamole?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source softwa...
What do you like most about LogMeIn Rescue?
LogMeIn is a remote tool that I use for remote solutions.
What is your experience regarding pricing and costs for LogMeIn Rescue?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What needs improvement with LogMeIn Rescue?
The solution’s pricing could be improved.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
Find out what your peers are saying about Apache Guacamole vs. LogMeIn Rescue and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.