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IBM Robotic Process Automation (RPA) vs akaBot comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
akaBot
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Agentic Automation (9th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 9.6% compared to the previous year. The mindshare of akaBot is 0.5%, up from 0.2% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
IBM Robotic Process Automation (RPA)2.0%
akaBot0.5%
Other92.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Duy Lương Minh - PeerSpot reviewer
Senior Software Engineer at a university with 201-500 employees
User interface streamlines task automation and improves efficiency
akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature, which was launched last year, is Automation Co-Pilot. Microsoft has a co-pilot, but it's only for Word, Excel, Outlook, and PowerPoint. But Automation Anywhere offers a co-pilot that is suitable for Salesforce, Genesys, Atlassian, and other contact center and standard applications. This is a game-changing feature for Automation Anywhere..."
"IQ Bot is one of the most valuable features because it helps in processing different formats from different vendors."
"Before Automation Anywhere, the insurance companies used to transfer data manually from one app to another, but after introducing them to automation the speed and accuracy have been outstanding."
"Automation Anywhere has very strong game because it is always up for asking feedback."
"In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls."
"On average, the return that I've seen is about three dollars for every dollar spent on RPA."
"The tool is now more stable, with more opportunities and new commands, like recording for the UI or advanced Excel features."
"The IQ Bot is the most valuable feature and a significant market differentiator."
"The cost is affordable, and it fits our requirements."
"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."
"The feature I found most valuable is the TCO."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The initial setup is very easy."
"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"Speed is definitely the key here, and in six weeks you can actually take a robotic solution and move it all the way into production while keeping your existing systems and teams working the way they are right now."
 

Cons

"If it had the ability to make decisions in complex situations, the bot would perform more smoothly. More advanced decision-making skills are needed for improvement."
"We would like to have a better debugging facility."
"I would like to leverage the AI component without the requirement to know a coding language, such as Python."
"The Automation Anywhere calibrating needs to be more user-friendly to avoid human error."
"Debugging can be particularly tricky; identifying the exact reasons for bot failures can be time-consuming."
"It could be improved in terms of the global analysis of all the issues caused by the dependency components. For example, if bots are running on virtual machines on Microsoft Windows 2019, sometimes an issue might come from the virtual machine. Automation Anywhere should work closely with Microsoft or any other editor with which there are some issues occurring and stopping the bots from running properly."
"They should consider being more multi-platform."
"A standardized improvement area for any RPA tool is making it more user-friendly. This can be done by allowing users to give instructions in their language. For example, one should be able to say in his or her language to automate the login page of the XYZ application. It should be able to create a flow based on the information or screenshots that the user provides."
"If they can provide more intelligent automation, it would be beneficial."
"I used UiPath before akaBot, and I think UiPath has more features than akaBot."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"We would like a decreased need for customer support."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"The pricing of IBM Robotic Process Automation (RPA) could be improved."
"IBM RPA is an unstable solution."
"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."
"IBM’s support should improve response time."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
 

Pricing and Cost Advice

"On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten."
"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."
"I don't deal have cost specifics but I can say it is a tool that provides value for the money."
"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."
"They are already coming out with a community license, which is really good. That's something that I wish to have."
"They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."
"Time and monetary savings can range from 20 to 90 percent."
"The ROI is really good. We have saved time and money."
Information not available
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The product is reasonably priced compared to other tools."
"IBM RPA is cheaper than other tools."
"The license is paid annually."
"The product has a yearly licensing fee."
"The pricing is reasonable for this solution."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
No data available
Computer Software Company
12%
Construction Company
10%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise83
Large Enterprise553
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for akaBot?
The pricing is low and the setup process is very easy.
What needs improvement with akaBot?
akaBot should integrate more artificial intelligence in their product.
What is your primary use case for akaBot?
As an RPA developer, my main use case for akaBot is to automate repetitive tasks in many industries such as banking a...
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the bes...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
IBM RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM  6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast  23. ConocoPhillips   24. Cisco Systems  25. CocaCola  26. Dell 27. Disney
The Hanover Insurance Group
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. akaBot and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.