IBM Robotic Process Automation (RPA) vs akaBot comparison

akaBot and IBM are both solutions in the Robotic Process Automation (RPA) category. akaBot is ranked #18 with an average rating of 9.0, while IBM is ranked #8 with an average rating of 8.2. akaBot holds a 0.2% mindshare in RPA, compared to IBM’s 3.1% mindshare. Additionally, 100% of akaBot users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

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Executive Summary

We performed a comparison between akaBot and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2025).

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of akaBot is 0.2%, up from 0.0% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.1%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Duy Lương Minh

Senior Software Engineer at a university with 201-500 employees

User interface streamlines task automation and improves efficiency

akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.

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GeorgeTzifas

Chief Operating Officer at Anyrobotics RPA Experts

Provides smart AI tools and easy to use

I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I actually quite liked the no-coding functionality."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"It gives us a central place to schedule tasks and run them distributed."

"The product effectively handles all the tasks we require."

More Automate pros

"The cost is affordable, and it fits our requirements."

"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."

"The feature I found most valuable is the TCO."

"It's integrated with all the other products within the Salesforce ecosystem."

"The initial setup is very easy."

"The quality is great! It's very strong and has a very strong platform."

"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"IBM Robotic Process Automation is very easy to use."

"It is a good tool for automation."

More IBM Robotic Process Automation (RPA) pros

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"It's possible that they could use a stronger community for seeking guidance and help."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The documentation is not that great."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

More Automate cons

"If they can provide more intelligent automation, it would be beneficial."

"I used UiPath before akaBot, and I think UiPath has more features than akaBot."

"I would like to have more flexibility in connecting the platform with third-party systems."

"IBM Robotic Process Automation should be more stable."

"The users should be allowed to create folders in Control Center."

"The scalability of the solution can be challenging."

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."

"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."

"IBM’s support should improve response time."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

Information not available

"The pricing is reasonable for this solution."

"The license is paid annually."

"IBM RPA is cheaper than other tools."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The product is reasonably priced compared to other tools."

"The pricing is reasonable."

"The product has a yearly licensing fee."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

More IBM Robotic Process Automation (RPA) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

No data available

Computer Software Company

19%

Financial Services Firm

17%

Insurance Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What is your experience regarding pricing and costs for akaBot?

The pricing of akaBot is cheap, which is a significant advantage for us.

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What needs improvement with akaBot?

If they can provide more intelligent automation, it would be beneficial. For example, integrating more artificial int...

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What is your primary use case for akaBot?

We use akaBot in our finance and accounting process. This is the main use case for akaBot.

See all answers

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

See all answers

What needs improvement with IBM Robotic Process Automation (RPA)?

To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...

See all answers

What is your primary use case for IBM Robotic Process Automation (RPA)?

My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs akaBot

Compared 100% of the time

More akaBot Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 75% of the time

UiPath Platform vs IBM Robotic Process Automation (RPA)

Compared 8% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 7% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 5% of the time

Nintex RPA vs IBM Robotic Process Automation (RPA)

Compared 3% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Buyer's Guide

Automate

June 2025

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Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download akaBot product report

Buyer's Guide

IBM Robotic Process Automation (RPA)

June 2025

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Also Known As

HelpSystems Automate, Automate

No data available

IBM RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

akaBot helps users automate repetitive tasks and streamline business processes to enhance operational efficiency and reduce manual effort.

akaBot integrates with systems and tools to create seamless workflows and minimize errors. Its robustness in handling data processing and transactional operations makes it valuable for enhancing productivity across departments. Acknowledged for its ease of use, high scalability, efficient automation capabilities, and robust functionality, akaBot also supports seamless integration with existing systems. Users appreciate the efficient customer support and comprehensive documentation, although there are suggestions for improvement in integration capabilities, stability, setup process complexity, speed, responsiveness, and design intuitiveness.

What are the most important features of akaBot?

Ease of Use: Simple and intuitive user experience.
High Scalability: Handles growing business demands efficiently.
Efficient Automation: Reduces manual effort through automation.
Robust Functionality: Comprehensive features for diverse needs.
Seamless Integration: Works well with existing systems and tools.
Efficient Support: Provides responsive and helpful customer service.
Comprehensive Documentation: Offers detailed guides and documentation.

What benefits or ROI should users look for in the reviews when evaluating akaBot?

Operational Efficiency: Increased productivity and streamlined processes.
Cost Reduction: Lower costs by minimizing manual effort.
Error Reduction: Fewer errors due to automation and integration.
Time Savings: Quickly completes tasks that were previously manual.
Scalability: Grows with the business needs effortlessly.

akaBot finds applications in industries like finance, manufacturing, and retail. Financial institutions use it to automate transactional operations and data processing. In manufacturing, akaBot optimizes production workflows and inventory management. Retailers benefit from automating customer service processes and order management.

akaBot

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM 6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast 23. ConocoPhillips 24. Cisco Systems 25. CocaCola 26. Dell 27. Disney

The Hanover Insurance Group

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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