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IBM Robotic Process Automation (RPA) vs akaBot comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
akaBot
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Agentic Automation (11th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of akaBot is 0.5%, up from 0.2% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.4%
IBM Robotic Process Automation (RPA)2.0%
akaBot0.5%
Other92.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Duy Lương Minh - PeerSpot reviewer
Senior Software Engineer at a university with 201-500 employees
User interface streamlines task automation and improves efficiency
akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some processes that have taken 24 hours for our guys to do, now take seven to eight hours for our bots."
"With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system."
"I like the new GenAI and Automation Co-Pilot, which is something like attended automation."
"It is very self-explanatory, making it easy for non-technical users to develop."
"Automation Anywhere has very strong game because it is always up for asking feedback."
"Recorders and Bot Insights are very valuable features."
"Being able to implement automation is valuable. We take the business logic and provide a solution to the client. Defining the intelligence pipeline is the most interesting and challenging aspect for me."
"The integrations of Automation Anywhere with the mainframe application for banking companies are among the most valuable features... we were able to create very good solutions integrated with that kind of platform using Automation Anywhere."
"The cost is affordable, and it fits our requirements."
"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business."
"The quality is great! It's very strong and has a very strong platform."
"The initial setup is straightforward."
"It's integrated with all the other products within the Salesforce ecosystem."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"I am satisfied with the technical support."
"The solution is very user-friendly."
 

Cons

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"Automation Anywhere is one of the least stable RPA tools out of the top five RPA solutions."
"In terms of speed in Automation Anywhere, I feel it is taking a slightly longer time."
"In a cost-sensitive industry like banking, where automation needs to prove clear ROI, a more flexible pricing structure would assist organizations in expanding automation more aggressively without feeling constrained by budget considerations."
"The feature, which might be interesting for companies that don't already have an identity management system, was a bit tricky because I would have preferred the system to directly rely on our corporate identity and access management system to manage the bot's credentials."
"It is frustrating at times to experience this instability, but we do find a solution and we are working on it to be better."
"I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better."
"They do not include the basic functionality of column headers in Excel worksheets. This is missing, and we need it."
"If they can provide more intelligent automation, it would be beneficial."
"I used UiPath before akaBot, and I think UiPath has more features than akaBot."
"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities."
"From my point of view, the RPA from IBM is not yet in touch enough with the clients. They are not taking the client's perspective into consideration, and they don't guide them enough throughout their journey to RPA."
"The product must be promoted more."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"This solution is still evolving. It is going through the rounds right now."
"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"There are certain limitations in the solution for screen reading."
 

Pricing and Cost Advice

"We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"We save approximately 10,000 hours per year."
"I think the pricing is reasonable, but clients often perceive it as expensive."
"The price is a little bit high but the support is good."
"We have saved time and money using this solution."
"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
Information not available
"The product has a yearly licensing fee."
"The pricing is reasonable."
"IBM RPA is cheaper than other tools."
"The license is paid annually."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"The product is reasonably priced compared to other tools."
"The pricing is reasonable for this solution."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
11%
University
33%
Construction Company
22%
Logistics Company
7%
Educational Organization
5%
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for akaBot?
The pricing is low and the setup process is very easy.
What needs improvement with akaBot?
akaBot should integrate more artificial intelligence in their product.
What is your primary use case for akaBot?
As an RPA developer, my main use case for akaBot is to automate repetitive tasks in many industries such as banking a...
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the bes...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
IBM RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM  6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast  23. ConocoPhillips   24. Cisco Systems  25. CocaCola  26. Dell 27. Disney
The Hanover Insurance Group
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. akaBot and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.