

Airtable and Celonis are two platforms in differing business categories; Airtable is for database management, while Celonis focuses on process mining. Airtable seems to have the upper hand in ease of use and flexibility, appealing to users across all skill levels, whereas Celonis offers more advanced analytics and process mining capabilities, catering better to enterprise-level businesses.
Features: Airtable is recognized for user-friendliness, powerful automation features, and relational database management. It allows for seamless integration with other platforms, enhancing project management tasks. Celonis excels in process mining through features like process exploration, task mining, and advanced analytics models, providing deep insights into business processes. It automates actions based on real-time data, targeting larger enterprises with its robust capabilities.
Room for Improvement: Airtable users suggest better data management, more intuitive interfaces, and expanded mobile capabilities. Enhancing automation triggers and reporting options are key areas for development. Celonis is seen as costly and complex with a steep learning curve. Improving system integration, simplifying data preparation tasks, and offering more affordable options are suggested improvements. Additionally, better support for varied user levels would be beneficial.
Ease of Deployment and Customer Service: Airtable predominantly uses a public cloud deployment model, which allows for easy setup and fairly responsive support, although support quality can vary. High-spending customers often report better experiences. Celonis supports public, private, and hybrid cloud, suiting enterprise needs well. However, its customer service could improve in responsiveness, especially for less experienced users facing complex implementations.
Pricing and ROI: Airtable offers competitive pricing, particularly beneficial for small teams, with scalable enterprise pricing models and strong ROI due to enhanced automation and efficiency. Celonis targets larger enterprises with higher pricing, noted as a barrier for small businesses. Despite this, the ROI is realized through process efficiencies and structured pricing models for specific use cases, although the costs remain significant.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
In my opinion, there's a positive return on investment.
I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
It took more than two weeks to receive a response.
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Other times I do not get much clarity on the support from the team.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
At the moment, I'd rate scalability six or seven out of ten.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
It's super stable.
Celonis is stable.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
The most important area for improvement is the automation part.
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
creating a data model for one process will differ in cost if you add more data models for additional processes.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
| Product | Market Share (%) |
|---|---|
| Celonis | 0.5% |
| Airtable | 0.5% |
| Other | 99.0% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 44 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.
We monitor all AI Data Analysis reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.