Celonis vs SAP Signavio Process Intelligence comparison

Celonis and SAP are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.4, while SAP is ranked #7 with an average rating of 7.8. Celonis holds a 19.8% mindshare in PM, compared to SAP’s 7.2% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 84% of SAP users who would recommend it.

Celonis

Read 53 Celonis reviews

4,503 Views
2,227 Comparison Views

100% willing to recommend

SAP Signavio Process Intell...

Read 14 SAP Signavio Process Intelligence reviews

1,161 Views
634 Comparison Views

84% willing to recommend

Celonis

SAP Signavio Process Intell...

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Executive SummaryUpdated on Dec 1, 2024

Celonis and SAP Signavio Process Intelligence compete in the process mining and intelligence space. Celonis holds the upper hand due to its extensive features and process optimization capabilities, despite higher pricing.

Features: Celonis offers advanced process mining, machine learning, and AI features that streamline root cause analysis and optimize processes. It integrates robustly with platforms like SAP, ServiceNow, and Salesforce. SAP Signavio Process Intelligence provides process simulation, documentation, and data mapping, emphasizing end-to-end process efficiency with its Collaboration Hub.

Room for Improvement: Celonis could improve in task mining, simplifying user experience, and log analysis complexity, which often requires technical support. SAP Signavio needs better pricing transparency and integration across non-SAP platforms, while expanding features like dashboarding and AI could enhance usability.

Ease of Deployment and Customer Service: Celonis offers flexible deployment options including public, private, and hybrid clouds. Customer service receives mixed reviews, with good professionalism but inconsistent response times. SAP Signavio shares deployment flexibility, often using public and hybrid clouds, with satisfactory technical support needing more proactive engagement.

Pricing and ROI: Celonis is seen as expensive with costs arising from data and user charges, yet users find value due to extensive features and strong ROI from cost and time savings. SAP Signavio's pricing is criticized but considered slightly more affordable than Celonis; users value its ROI though seek better pricing clarity.

To learn more, read our detailed Celonis vs. SAP Signavio Process Intelligence Report (Updated: April 2025).

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Intell...

Ranking in Process Mining

7th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.2%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

AntonioCardone

Senior Development Manager at Lutech

Enables a data-driven approach to process analysis and helps generate cost savings

This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

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TigerPillay

Principal Consultant at Avadeen Consulting

Comprehensive understanding and efficiency of operational processes

Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have in-built connectors for connecting to various systems."

"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."

"The most valuable feature of this solution is the PTS service."

"I have found the automatic mapping of the processes themselves to be a valuable feature."

"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."

"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."

"The solution offers a very good user interface."

"It performs well for connecting multiple processes."

More Celonis pros

"The product's best feature is the connection and integration between all of the capabilities."

"The product helps us build solid business use cases."

"It has the ability to create journey maps, and to connect journey maps to BTMM."

"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."

"Being able to deploy in shorter cuts."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

"The backend is great."

"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."

More SAP Signavio Process Intelligence pros

Cons

"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."

"It would be helpful if they could categorize processes into tier levels."

"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."

"The solution needs to implement more automation aspects into the product. Right now, it's lacking."

"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."

"It could be less expensive."

More Celonis cons

"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."

"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."

"I would like to see a better version of the solution."

"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."

"It should be able to convert business workflows into media documents quickly."

"The solution is not very intuitive. It is very complicated to use."

"Interface could be more user friendly."

"The UI could be improved."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"The product is pretty expensive but reasonable."

"The pricing is reasonable."

"Celonis is a little more expensive than UiPath."

"It is only affordable for large or public companies."

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."

"The solution is expensive."

More Celonis pricing and cost advice

"The pricing is expensive."

"The solution is expensive, and I rate it an eight out of ten."

"I would not say the product was terribly expensive but I would not say it was cheap either."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"It is a fairly expensive solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

13%

Financial Services Firm

11%

University

Computer Software Company

23%

Manufacturing Company

14%

University

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.

See all answers

What do you like most about SAP Signavio Process Intelligence?

The product helps us build solid business use cases.

See all answers

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.

See all answers

What needs improvement with SAP Signavio Process Intelligence?

The solution is not very intuitive. It is very complicated to use.

See all answers

Comparisons

SAP Signavio Process Manager vs Celonis

Compared 57% of the time

UiPath Process Mining vs Celonis

Compared 8% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

Microsoft Power Automate vs Celonis

Compared 4% of the time

Scout Platform vs Celonis

Compared 4% of the time

More Celonis Competitors

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 9% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 7% of the time

QPR ProcessAnalyzer vs SAP Signavio Process Intelligence

Compared 6% of the time

Software AG ARIS Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

Scout Platform vs SAP Signavio Process Intelligence

Compared 4% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

Buyer's Guide

Celonis

April 2025

Download Celonis product report

Buyer's Guide

SAP Signavio Process Intelligence

April 2025

SAP Signavio Process Intelligence report

Download SAP Signavio Process Intelligence product report

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

SAP

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

April 2025

Free Report: Celonis vs. SAP Signavio Process Intelligence

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