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AgilePoint vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
19th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (21st), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (23rd)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
12th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 1.1%, up from 0.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.7%
AgilePoint1.1%
Other97.2%
Business Process Management (BPM)
 

Featured Reviews

reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint's most valuable feature is process management."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The solution's workflows are its most useful feature."
"I like the design and the integration capacity. It's also easy to use."
"The initial setup of AgilePoint was very easy."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The most important aspect is that it helped us focus on the business process perspective."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The business process modeling is the most valuable feature."
"The system is fully customizable, very resilient, and fault-tolerant."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
 

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"It could be more flexible, but it's already a good solution for the designer."
"The solution should be able to support Docker. This would help make scalability easier."
"They should add more information about functionality."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"Improvements could be made in debugging and troubleshooting."
"I feel that the features are not user-friendly."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"Requires a lot of customization code writing which could be reduced."
"The initial setup is actually a really complicated process."
"The main areas which need improvement are specifically around reporting and analytics."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
 

Pricing and Cost Advice

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"It is more cost-effective than local tools."
"I think the price is reasonable."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The solution has saved us time."
"While it can be quite costly, it offers significant benefits for users."
"The product is expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"Licensing varies by use-case."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
15%
University
8%
Insurance Company
7%
Financial Services Firm
31%
Computer Software Company
9%
Insurance Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization would require physical documents. AgilePoint digitizes these processes by conver...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial. Additionally, the user interface could be more visually appealin...
 

Also Known As

No data available
Business Automation Workflow
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about AgilePoint vs. IBM Business Automation Workflow and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.