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ABBYY FlexiCapture vs ProcessRobot by Softomotive comparison

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Featured Review
Buyer's Guide
Intelligent Document Processing (IDP)
June 2022
Find out what your peers are saying about ABBYY, WorkFusion, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: June 2022.
608,010 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its OCR Engine is very successful, and it is the leading OCR Engine. It also has NLP support.""There are a lot of options in ABBYY FlexiCapture, and it is very vast. I have worked with multiple OCR tools, and I found ABBYY FlexiCapture to be the most accurate tool.""Verification station is a really good feature. It allows part-owners to be able to take a look at what comes out of the tool after a document, such as an invoice, is run through ABBYY. It also allows them to update it if there are any mistakes. So, it kind of gives them a little more control over what goes through the system and lessens the errors.""The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market.""The whole idea of designing your own templates is pretty much the bread and butter of the product, but that's really the best part because you can design flexible templates.""The advantage of this tool is that it is a proven product. A lot of other products are quite new in the market.""Time-saving with increased levels of accuracy.""We have found the solution to be stable so far."

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"This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were able to automate all those copy pasting and produce all those financial reports overnight.""I have found the scheduling and email notifications features to very good compared to other RPA tools I have used.""The most valuable features of this solution are the cost and ease of use, it's very simple.""The interface is user-friendly.""It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable.""This product is the best in terms of price and capabilities."

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Cons
"Could be simplified, particularly the UI.""Quite complex, particularly for those who are not tech savvy.""The accuracy changes depending on the scenario so you need to test it before committing to this solution.""They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API.""Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market.""The solution needs more web or cloud-based development.""The is a long time between application updates.""There is always room for improvement in any product. Some of the configurations for the machine learning models for invoice reading are fairly complicated. There is so much customization that is possible with that sort of thing, so it makes sense that there are a lot of options, but some of the more important ones can be a little better streamlined or more upfront. Currently, machine learning models are a little bit difficult to configure satisfactorily."

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"In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable.""This solution should be more resilient, with robots more capable of recovering after an error.""Some automation features on some programs did not work smoothly.""We are looking to see more features implemented there are already available in UiPath or Automation Anywhere.""It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce.""They need to come up with a little more on AI and precision discovery path to be able to record the processes."

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Pricing and Cost Advice
  • "For us, the price is reasonable."
  • "The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
  • "Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
  • "Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
  • "It is expensive as compared to UiPath. We pay for the licensing and the page count."
  • "It is more on the reasonable side as compared to the competition that I am aware of. I'm not an expert on pricing schemes for all sorts of things, but when we offer them a solution, we like to say we're agnostic. So, we offer more than one solution when possible. Amongst the ones that we've offered, ABBYY usually is the more reasonable solution on a big scale. On a small scale, they're all pretty similar. As far as I understand, you pay a license for a number of pages, and that's pretty much it. It has just the rate per page, and it decreases as you scale."
  • "Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
  • "The price of ABBYY FlexiCapture is better than some competitors, such as OpenText."
  • More ABBYY FlexiCapture Pricing and Cost Advice →

  • "There is flexibility in pricing."
  • "This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release."
  • "The pricing of this solution is very good and for me, it's the best option there is."
  • "Licensing is on an annual basis."
  • "The price of the solution is reasonable."
  • "Good price-quality relationship. Its features for its price were the best fit for our company."
  • More ProcessRobot by Softomotive Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do… more »
    Top Answer:ABBYY FlexiCapture could improve the performance. We are looking for better performance because it can be a lengthy capture process and the accuracy needs to be enhanced when it comes to Arabic. In… more »
    Top Answer:We are an implementor and we create solutions for our clients. One of the products that we use is ABBYY FlexiCapture. We are currently implementing a use case for capturing bank statements. Using… more »
    Top Answer:ProcessRobot (Softomotive) and WDG were very promising. They were adding niche features such as chatbots with IVR support etc. Now, after their acquisition by Microsoft and IBM respectively, their… more »
    Top Answer:Hey! That's a great question to ask. While I'm biased and use Kryon for RPA, I do have a colleague who has worked with Softomotive before. Here are a few pros and cons:  The pros: -The work is made… more »
    Top Answer:This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were… more »
    Ranking
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    Comparisons
    Also Known As
    FlexiCapture
    Softomotive ProcessRobot, ProcessRobot
    Learn More
    Overview

    ABBYY FlexiCapture is an intelligent platform for capturing meaningful data, relationships and insights from documents, forms, and correspondence to improve business outcomes. It transforms documents into business value by capturing and validating information in any format at its point of need. Intelligently digitizing documents and automating document processes, FlexiCapture helps organizations remove risk and cost while accelerating revenue and driving competitive advantage every day.

    With ABBYY FlexiCapture You Can:

    • Easily remove manual processing friction from document intensive processes
    • Feed content-driven business applications
    • Help your organization focus more on customer service
    • Gain a competitive advantage
    • Leverage customer-provided data to accelerate transactions
    • Easily train the system to use ongoing machine learning for continuous improvements and cost control
    • Reduce your document handling costs

      ABBYY FlexiCapture Includes:
    • Multi-level documents classification: With ABBYY FlexiCapture, AI-based classifiers that are trained automatically help you automate the task of understanding, separating, and routing documents by using the latest machine learning methods.
    • Natural Language Processing: Unstructured documents such as contracts, leases, articles, agreements, and email can be captured with NLP technology. Business processes that require manual data entry can be automated, allowing you to make important document data available quickly in your business applications to save time, money, and labor.
    • Auto-learning: ABBYY Flexicapture’s auto-learning capabilities help to accelerate your time to production and also reduce ongoing system support and maintenance costs. Users train the system to process irregular or flexible document layouts and the administrator is able to retain full control to edit, fine-tune, or discard auto-learning results. Through this process, the system continuously learns and improves based on feedback from users.
    • Advanced document classification: ABBYY FlexiCapture gives you the ability to classify inbound communications by form and content to optimize your organization’s information-driven processes. Deep learning detects every incoming document type and sorts them by appearance or pattern.
    • Image enhancement: Images captured by mobile devices are automatically improved to optimize processing, making it especially useful for documents with complex backgrounds like transcripts, identification documents, and transportation forms. Regardless of image quality or source, ABBYY FlexiCapture offers tools such as auto crop, background whitening, and image quality assessment to create custom enhancement profiles for different image sources.
    • Handwritten ICR: Using advanced ICR technology, ABBYY FlexiCapture is able to recognize handwritten data; The technology can extract handwritten data in fields, marks, or full text in documents such as bills, receipts, medical forms, prescriptions, applications, claims, invoices, and other financial or transportation documents.

    ABBYY FlexiCapture Features:

    • Powerful FlexiCapture functionality in the cloud: You can select the best deployment option that makes sense for your organizational needs; It can be deployed to either cloud or on-premises.
    • Proven security: ABBYY FlexiCapture Cloud has native security features, related both to infrastructure and platform layers.
    • REST API: With ABBYY FlexiCapture Cloud REST API, external systems can upload documents and also receive extraction results, and tight integrations can be done easily with your systems. The REST API feature trains FlexiCapture by providing feedback about result quality, and develops customized verification.
    • Trusted environment: ABBYY FlexiCapture leverages its security and data protection by using Microsoft Azure, ensuring a trusted environment.

    ABBYY FlexiCapture Benefits:

    • Quick start: ABBYY can automatically learn how to classify and extract data from similar documents by simply running samples of routine documents through the system.
    • Accessible anywhere: Companies can distribute and manage relevant business processes across remote locations through a responsive web interface that’s easy to maintain and can be accessed from anywhere.
    • Document classification automation: FlexiCapture offers image, text, or rule-based classification methods that can be combined into a hierarchical system to deliver the greatest straight-through processing performance and reduced manual review. Documents can be classified into different types and variations.
    • Visual model processes: Using ABBYY FlexiCapture, you can build a “digital twin” of your business processes and identify deviations from the ideal process flow to better understand exactly how your processes execute.
    • End-to-end process visualization: Gain greater insight into the flow of your work through the process stages and also visualize the cause of delays and bottlenecks.
    • Reduced time and manual effort: Deliver faster time to value by eliminating manual processes.
    • Customer journey visibility: ABBYY FlexiCapture allows you to discover your customers’ journey and processes to understand challenges and special cases, giving you all the information you need to improve customer satisfaction.
    • Cost reduction: Easily identify improvement opportunities, reducing the cost of process evaluation.
    • Compliance risk management: Ensure compliance obligations by receiving alerts when rules are broken and following up immediately.

    Reviews from Real Users

    "The whole idea of designing your own templates is pretty much the bread and butter of the product, but that's really the best part because you can design flexible templates.” - B.R., IT Consultant at a financial services firm

    "There are a lot of options in ABBYY FlexiCapture, and it is very vast. I have worked with multiple OCR tools, and I found ABBYY FlexiCapture to be the most accurate tool.” - Saamir H., RPA Consultant at a financial services firm

    "The most valuable feature is the ability to scale for big processes. We are able to process 1 million pages a day. Its accuracy is also very nice. It is a good feature that they have. It is an independent platform, which is its biggest advantage as compared to other solutions. It is also very stable and powerful. It is 100% on time.” - Mauricio D., C Document and Data For Automation at PRTi Digital

    ProcessRobot is a leading enterprise RPA platform, including enterprise-grade security and controls, with links to best-of-breed AI technologies.

    ProcessRobot empowers enterprises to dramatically reduce operational costs, increase efficiency, improve productivity and accelerate performance.

    Automate routine operations across your entire organization and unleash your potential. Organize structured workflows and enjoy better data quality eliminating human error and focusing on higher priority, value-added initiatives. Say goodbye to costly implementations and do more things in less time.

    Request a live demo

    https://www.softomotive.com/pr...

    About Softomotive

    Softomotive is one of the leading worldwide providers of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide.

    Softomotive provides the smoothest RPA journey by allowing you to start small, learn quickly and scale seamlessly. This helps to reduce overall project risk and avoids high up-front costs which can make achieving a positive ROI that much harder.

    Softomotive recognises that when it comes to automation one size does not fit all. We are the only provider of process automation technology to offer a portfolio of solutions designed to meet the diverse needs of individuals, small teams, growth companies, and large enterprises. Both attended and unattended process automation solutions, which share the same underlying automation engine for a seamless transition, are delivered through powerful, robust RPA technology. These range from a standalone desktop solution to a server-based, distributed Enterprise RPA platform, both of which are quick to deploy and provide the best value for money

    Offer
    Learn more about ABBYY FlexiCapture
    Learn more about ProcessRobot by Softomotive
    Sample Customers
    Banque Populaire de l’Ouest, PepsiCo
    Xerox, IBM, Diageo, PWC, JP Morgan, Coloplast, Reventics
    Top Industries
    REVIEWERS
    Financial Services Firm44%
    Manufacturing Company22%
    Computer Software Company22%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider16%
    Financial Services Firm13%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider18%
    Government7%
    Energy/Utilities Company5%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise10%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    REVIEWERS
    Small Business57%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise20%
    Large Enterprise62%
    Buyer's Guide
    Intelligent Document Processing (IDP)
    June 2022
    Find out what your peers are saying about ABBYY, WorkFusion, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: June 2022.
    608,010 professionals have used our research since 2012.

    ABBYY FlexiCapture is ranked 1st in Intelligent Document Processing (IDP) with 17 reviews while ProcessRobot by Softomotive is ranked 10th in Robotic Process Automation (RPA) with 6 reviews. ABBYY FlexiCapture is rated 8.2, while ProcessRobot by Softomotive is rated 8.6. The top reviewer of ABBYY FlexiCapture writes "Gives control over what goes through the system, lessens the errors, and saves time to allow the teams to focus on bigger picture things". On the other hand, the top reviewer of ProcessRobot by Softomotive writes "Easy to use solution with automated reporting capability". ABBYY FlexiCapture is most compared with ABBYY Vantage, UiPath, Kofax RPA, IQ Bot and HyperScience, whereas ProcessRobot by Softomotive is most compared with WinAutomation by Softomotive, Microsoft Power Automate, UiPath, Kryon RPA and Blue Prism.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.