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BeyondTrust Endpoint Privilege Management vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Organizations benefit from BeyondTrust by enhancing security, achieving compliance, reducing costs, and integrating zero-trust for increased ROI.
Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
Money saving is the main part because every organization tries to reduce their costs.
 

Customer Service

Sentiment score
7.1
BeyondTrust support is efficient and knowledgeable, yet experiences delay issues, especially in Asia-Pacific, affecting user satisfaction.
Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
They offer support around the clock, and responses are generally quick.
Support is critical, especially when challenges arise related to PAM.
BeyondTrust support is reliable.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
 

Scalability Issues

Sentiment score
7.5
BeyondTrust Endpoint Privilege Management offers seamless scalability and reliability for organizations of any size, ensuring efficient user asset management.
Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
The initial understanding of the environment is crucial, followed by a simple deployment process.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
 

Stability Issues

Sentiment score
7.6
Users commend BeyondTrust for stability and reliability, despite initial setup challenges and minor UI and integration issues.
Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
The appliances are stable, and there are no significant issues with backups or recovery.
Updates sometimes introduce bugs or issues, especially with non-English versions.
 

Room For Improvement

BeyondTrust Endpoint Privilege Management requires enhancements in security, integration, support, deployment, error management, pricing, and responsive customer service.
BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
The ability to view recorded live sessions of specific users is a crucial benefit.
There is a need for better MQ integration with DevOps and improvements in architecture.
This product is highly ranked on Gartner, Peers, and other review sites.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
 

Setup Cost

BeyondTrust Endpoint Privilege Management is seen as expensive due to licensing complexities and additional costs, especially for Mac clients.
BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
You cannot expect to buy a premium product at a budget price.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust enhances security with privilege management, integration, session recording, and is valued for ease of use and scalability.
BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
Another important aspect is the ability to move the solution to the cloud or install it on-premises, offering my customers flexibility.
When any unauthorized user makes an attempt, it notifies the administrators.
Administrators need a tool that provides visibility and clarity about endpoint management within the organization.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
 

Categories and Ranking

BeyondTrust Endpoint Privil...
Ranking in Privileged Access Management (PAM)
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Anti-Malware Tools (14th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (19th)
 

Mindshare comparison

As of June 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Endpoint Privilege Management is 3.8%, down from 5.2% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 4.5%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Offers solid performance and user adaptability but needs better pricing options and local support
BeyondTrust is a strong, compliance-driven solution with excellent market recognition (Gartner, Peers, etc.), making it appealing for Bangladeshi enterprises. However, some key improvements could accelerate adoption: Areas for Improvement: Pricing & Local Affordability While the product’s capabilities justify its value, cost remains a barrier for many Bangladeshi organizations. Competitive pricing or regional discounts would make it more accessible. Local Support & Partnerships Currently, lack of local partners or trainers creates delays in support, implementation, and pricing negotiations. Establishing a Bangladesh-based support team or authorized resellers would improve responsiveness and trust. Enhanced Onboarding & Training Offering localized training programs (in Bengali/English) and documentation would help IT teams deploy and manage the solution more efficiently. Recommendations for Next Release: Introduce tiered pricing for emerging markets like Bangladesh. Develop a partner network in Bangladesh for faster service and sales. Add simplified dashboards for easier monitoring by non-technical staff. Final Note: BeyondTrust is already a top-tier PAM solution, but addressing these gaps would solidify its leadership in Bangladesh’s growing cybersecurity market.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What is your experience regarding pricing and costs for BeyondTrust Endpoint Privilege Management?
Setup costs vary depending on the scenario. Sometimes we win orders, and other times we lose due to partner preferences or deal scenarios. Customers may negotiate on price, understanding that quali...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
Bomgar Privileged Access
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust Endpoint Privilege Management vs. BeyondTrust Privileged Remote Access and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.