We performed a comparison between BeyondTrust Privileged Remote Access and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"The scalability is excellent."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The privileged remote access platform is able to track and record everything that happens within a session."
"Its initial setup process is straightforward."
"It's largely stable."
"Microsoft is very reasonable in its approach to cost."
"The most valuable features are it is fast and cost-effective."
"We use it to connect to the legacy system."
"Microsoft Remote Desktop Services is stable and reliable."
"The solution performs well and is easy to use."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"Its access process for third-party vendors needs to be simplified."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"Changing your password should be simplified, and there should not be a charge for it."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"Microsoft should be more compatible with other operating system."
"We are searching for a product with better remote access and remote sessions."
"We encounter challenges with portability, especially for users of iOS devices."
"Lacks a notification feature when internet is down."
"There could be some improvement in the integration of the solution."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
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BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, BeyondTrust Password Safe, WALLIX Bastion and F5 BIG-IP Access Policy Manager (APM), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access. See our BeyondTrust Privileged Remote Access vs. Microsoft Remote Desktop Services report.
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