We performed a comparison between Apache Guacamole and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"This product is very stable and scalable. This is an excellent platform."
"The privileged remote access platform is able to track and record everything that happens within a session."
"I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"Its initial setup process is straightforward."
"The solution's USB redirection could be improved."
"The price is pretty expensive."
"Changing your password should be simplified, and there should not be a charge for it."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
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Apache Guacamole is ranked 20th in Remote Access with 1 review while BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews. Apache Guacamole is rated 8.0, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), F5 BIG-IP Access Policy Manager (APM) and Check Point Remote Access VPN, whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Password Safe and One Identity Safeguard.
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