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Apache Guacamole vs BeyondTrust Privileged Remote Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
10th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
BeyondTrust Privileged Remo...
Ranking in Remote Access
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Privileged Access Management (PAM) (13th)
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of Apache Guacamole is 4.4%, up from 2.8% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
RV
Secure access is simplified with easy login for virtual machines
I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single…
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"The Asset Management and Auto Pilot are valuable features."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The most valuable feature is the policy CSPs."
"Apache Guacamole is really easy to use."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"I'm using Apache Guacamole as a gateway."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"This product is very stable and scalable. This is an excellent platform."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"Its initial setup process is straightforward."
"The secure access must be audited live, ensuring patient data protection."
 

Cons

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"Setting up Intune Autopilot can be a little complicated."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"There should be good documentation regarding GUI customization."
"The solution's USB redirection could be improved."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"Its access process for third-party vendors needs to be simplified."
 

Pricing and Cost Advice

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"This cost is approximately $30 USD per user per month."
Information not available
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"The price is pretty expensive, but you get what you pay for and this is a great product."
"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"PRA's pricing is competitive."
"PRA was one of the cheapest solutions that we evaluated."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Manufacturing Company
12%
Computer Software Company
12%
Comms Service Provider
10%
Government
9%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Apache Guacamole?
I'm using Apache Guacamole as a gateway.
What needs improvement with Apache Guacamole?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the docume...
What advice do you have for others considering Apache Guacamole?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source softwa...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Bette...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve se...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Bomgar Privileged Access
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about Apache Guacamole vs. BeyondTrust Privileged Remote Access and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.