Yammer Reviews

We create user groups in Yammer, so we use it mainly for communications and engagement.

The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are whenever we share any updates, it automatically generates emails, and it goes to different people.

Yammer saves our time because we can communicate with a lot of people at the same time without sending a lot of emails.

I have seen a productivity boost from having Yammer.

Overall, I find Yammer beneficial because it helps in greater engagement.

Yammer saves our time because we can communicate with a lot of people at the same time without sending a lot of emails.

The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are whenever we share any updates, it automatically generates emails, and it goes to different people.

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody.

We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

I have been working with Yammer for five years.

I have not faced any overall challenges or complexities with Yammer throughout my experience.

I find Yammer stable in terms of performance.

Yammer is scalable.

In our environment, almost everybody uses Yammer, so it will be thousands of people who are using Yammer.

I have some knowledge about Microsoft tech support.

I have not used Microsoft technical support too much, so I cannot comment on that.

Positive

Apart from Yammer, I have worked with Outlook, but that is also a Microsoft product, so Yammer is the only one that comes to my mind for communication.

The main differences, both pros and cons of Microsoft technologies in comparison to IBM products are that they address completely different use cases. IBM products are more suited for requirements management, while the products we use are for requirements management and configuration management, quality testing, and test management. Yammer is mainly for communication.

I have seen a productivity boost from having Yammer.

I do not know anything about the pricing or licensing cost of Yammer, as this is not something that I am involved in.

I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform.

I cannot think of any advice or recommendation to share with users who would like to start working with Yammer.

On a scale of one to ten, I would overall rate Yammer as a product an eight.

I have transitioned to using Yammer in the cloud for about six to seven years.

People share their files and ideas and attend meetings in a collaborative manner. They work on specific sales-related documents. Yammer allows collaboration anywhere, anytime, on any device. Its adaptability and compatibility are key strengths, along with device diagnostics.

Yammer should offer flexibility to allow branding without writing any code. It should also provide seamless integration with other products, utilizing Artificial Intelligence and Machine Learning.

I have been using Yammer for six to seven years.

I would rate the stability of Yammer as six out of ten.

I would rate the scalability of Yammer as eight out of ten.

While I appreciate Microsoft support for being responsive and helpful, the public documentation for using Yammer, especially for its API, is lacking and should be improved.

Positive

Before using Yammer, I worked with open-source tools. I do not remember the specific name of these tools.

The setup of Yammer is easy, with the interface being user-friendly.

The implementation was carried out by a team of twelve, consisting of four developers, one lead, and one architect, with the rest being non-technical staff like management and sales.

Yammer is effective and impressive in terms of pricing. It offers good value for money, and I would rate it an eight out of ten for licensing cost.

I am also using Salesforce as another vendor tool.

I recommend Yammer due to its collaboration capabilities, ease of setup, and use. I rate Yammer a seven out of ten overall.

We primarily use it for internal communication and company communication.

It is part of the Microsoft suite, so I receive notifications in Teams. Although receiving notifications in Teams and email can be annoying, it is presumably configurable. 

The tool allows us to post and keep track of company buzz and events without relying on email. It functions as an internal social media platform, enabling communication about company happenings securely. There's peer-to-peer engagement where you can praise colleagues and give recognition points. It integrates with other platforms for recognition, making it an effective tool for internal communication.

I can't think of anything that stands out as a problem. It has a very limited use. For the limited use it has, it performs well.

I have used it for three or four years.

We never contact Microsoft directly as we always rely on our internal support team for any issues related to Microsoft products.

Positive

I did not have any personal experience setting it up. That said, since it is a Microsoft product, I imagine it was straightforward and plug-and-play.

I would rate Viva Engage an eight out of ten.

Yammer was mainly a communication site my company used to provide information about internal events.

The most valuable feature of Yammer is that it provides integration with Teams. You have a side-channel method of receiving those other than just email. Sometimes, when email is the only way something arrives, it gets lost in the shuffle.

Yammer still comes via email, and I look at it when I see it. However, it tends to be less easily dismissed when it pops up in Teams. I'm with a different company, and the company that I was getting it from doesn't go cross-channel into different teams. Seeing it in Teams was helpful when I was at that company.

I like the fact that you can comment on Yammer posts, interact with them, and see other people interacting with them. I think that's valuable. It's similar to Facebook, but it's for business.

I didn't observe any stability issues with the solution.

Yammer was used at two different companies I was at. It was used at an internal company based in North America with about 1,000 users. It was also used at a global organization I worked with for two years before joining the North American company. In the global organization, it served about 7,500 users on multiple continents.

Viva Engage was easy to set up internally. Setting up the solution externally was more challenging because you need the Viva Engage upgrade license. I can't remember the name of the license, but there are a couple of levels. You just have to go to the first level beyond basic, which is free, to pick up the ability to publish to external networks.

External networks allow you to create a closed ecosystem where you can invite Office 365 users. They don't have to be in your tenant. On the other hand, on an internal network, everybody has to be on your tenant. I think the Viva Engage external networking feature is a good feature.

It allows me to grab leaders from multiple companies who are also using Office 365 and add them to my Viva Engage content channel so that they can receive my updates. It took me a month to figure out how to use external networks in Viva Engage. It's not easy to figure out. There is Microsoft documentation, but you have to hunt for it.

I have used the Yammer mobile app for a while, and it was fine to the extent that I used it. Yammer is a work news communication tool. The things they post on Yammer aren't what you generally need to complete your work. It is generally lightweight communication, but not anything I need so much that I will put a mobile app on my phone.

I am not aware of Yammer's security features. The security features of Viva Engage appear to be adequate. I wouldn't call them extensive, but they do exactly what they need to do.

I think Yammer is a good tool for Microsoft organizations. It integrates well with other Microsoft tools, like Teams, Outlook, and SharePoint. Yammer is good for what it is as a corporate communication tool.

Overall, I rate the solution a seven out of ten.

The company primarily uses it as a communications hub for our business. When you open a browser window, our homepage is a Yammer page with news items and communication from management. Some teams also set up pages within Yammer to introduce their team and its activities. So, effectively, it serves as a corporate communications hub.

I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it.

Overall, in terms of documentation, reporting, and integrations, I'm satisfied.

It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. 

There is room for improvement in user experience, like positions of elements.

I've been using it as a customer for about three months now since July.

It seems to be stable. I've never experienced any issues where it wasn't available when I opened my browser.

It's about as scalable as it can get. There are around 1,000 end users in our company. 

The customer service and support seem to be very good. 

Positive

We transitioned directly from Workplace by Facebook to Yammer. From a front-end user perspective, they both look very similar and are easy to use. The main advantage of Yammer is that it's included in our Office 365 licensing suite, so it's a significant cost-saving compared to Workplace Facebook, which requires an expensive license.

We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions. It's part of an enterprise agreement with Microsoft, so it's an annual subscription.

I'd recommend implementing Yammer if it's part of your Office 365 subscription and you're not using it. It's a fantastic communication hub that you're already licensed for.

Overall, I would rate the solution a nine out of ten.

Yammer is used as a social media platform for our organization. We used Yammer as a replacement for Workplace.com, a service provided by Facebook. It has almost the same features as Yammer. However, Yammer comes as a package with a Microsoft subscription.

Groups is the most valuable feature in Yammer.

Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies. A single network Yammer would be a better option for administrators and not for end users because end users wouldn't know it.

I've been a Yammer user for quite a while.

I rate Yammer a nine out of ten for stability.

Over 1,00,000 users use Yammer in our organization. I rate Yammer a seven out of ten for scalability.

Yammer's initial setup is pretty easy. It's seamless for both admins and end users.

The solution's deployment is pretty simple because Yammer is already available as a SaaS solution. In our organization, we needed to combine multiple networks. If your infrastructure is complex and your company is big, Yammer's deployment can take up to a month.

Yammer is a pretty cheap solution, and it's included in multiple subscriptions. You can pay for it separately, but you get it free with other Microsoft 365 subscriptions.

Yammer is deployed on-cloud in our organization.

I would advise users to move away from third-party workplace collaboration services by using Yammer. It's already used as an SSO. It would be easier for your organization to deploy Yammer and for end-users to use it.

Overall, I rate Yammer a seven out of ten.

We can create channels in Yammer and attach them to a particular team in Microsoft Teams. Anyone can join the channels, get notifications, and collaborate. We can send out notifications and ask questions using Yammer.

Yammer is a good tool. My previous organization used it extensively. Pretty much everything had a Yammer channel. If someone outside the team had questions, they could just come up and ask questions using the product. Asking questions and posting things are the most important features.

If we run into an issue and a team owns the product, we can just use the solution to ask questions and get responses from that team. Otherwise, we will be stuck in a loop forever to figure it out. In a large company, we can get stuck if we don't know who to contact to determine what is happening and why.

The product was integrated into Microsoft Teams. We could collaborate easily. There are so many things we can do with Teams. So, the collaboration is at a different level when we use Microsoft products like Teams and Yammer, along with other tools that come with the suite. The solution worked well for me. I did not face anything that would make me stop using it.

Sometimes, we lose access to the solution for unknown reasons.

I rate the tool’s stability a six out of ten. We would lose access from time to time. However, it would come right back up.

The tool’s scalability is pretty good. The company that I worked for was a multinational company. It had 400,000 employees. I never had problems using the product. The auto-scaling that Microsoft does in the background works well.

The product has a really good support structure. Our company was allotted A dedicated support team since it was a huge organization.

We requested the IT department to set up a channel, and the IT team created it for us. If we had product issues, the IT department was responsible for figuring it out and working with Microsoft. The solution worked great for me. I would definitely recommend it. Overall, I rate the tool an eight out of ten.

We use Yammer as an enterprise social platform to share everyday happenings, like congratulating someone on their achievements.

The most valuable feature of Yammer is its interface. You can do your updates from the Yammer app itself. Since we have integrated it with SharePoint, we can go into SharePoint and see our latest posts from all our colleagues, or we can make our own post.

Yammer should include more integrations. It would be useful if I could fully integrate all my work into the solution. I would like to have an option to seamlessly share a document or a presentation using Yammer so that everybody can access, see, and appreciate it. I would like to have the option to do that without having to set up a whole post separate from my everyday work.

Suppose you work in marketing, and your job is basically to socialize a whole lot of events or ideas. It would help if you could instantaneously share that work while you're doing it so that you can get people ready on a platform.

I have been using Yammer for one year.

Yammer is a stable solution. I rate Yammer an eight out of ten for stability.

Around 7,000 to 8,000 users use Yammer in our organization.

The solution’s customer support has a good response time.

Neutral

Yammer’s initial setup was very easy. I rate Yammer ten out of ten for the ease of its initial setup.

It didn't take much time to install Yammer. It was part of the whole Microsoft 365 installation, and it took a few minutes to be installed directly on my PC. The installation and commercialization discussions took about a month or two in our organization.

I am using the latest version of Yammer.

I would recommend Yammer to other users because it's a good application. What matters more is the rules you create around it and how well you socialize it with your business.

You can either have an application where people are a bit scared to share because they don't know what is allowed and what's not. Or you can have it where people are too free to share things that shouldn't even really be shared on the platform. How well you educate and socialize it in your business will determine how good and effective it is.

Overall, I rate Yammer an eight out of ten.

We use this solution mainly for the distribution of product descriptions, etc. I've always been in the technical realm, so my role has been promoting within my organization. Yammer is a very good way to interact with a large number of similarly-minded individuals. I've added a large number of solution teams and SE teams to my Yammer network. 

This allows me to communicate in mass but also have the ability to comment, go through that, and interact with these people very quickly. I've used Yammer in the last two companies I've worked for.

Yammer shows the post’s actions, comments, and how people react. We can quickly see what's going on. 

We use a lot of voting features where we can put star ratings on things. We use this information to guide product development and related initiatives, utilizing the collected ideas and accomplished tasks as a foundation. It works very well enough. 

There is room for improvement in the interface. The interface is clunky and could be improved.

I have been using Yammer for two to three years.

The solution is stable so far because it hasn’t collapsed yet. So, that's a good sign. 

The solution worked well for some large companies I have worked for, with no problems. So, it is a scalable solution. 

One of my team members did, and they were happy with the support. They were reasonably good.

I have my fantastic team to support me on some of the tasks. I have a technical team that supports me in these things. I have four people and one of them sits down and handles all the admin work for me.

Yammer is a great tool. It works exceptionally well. If you want to work with a large number of people within your own organization, it works really well. It's simple to use, and it's absolutely brilliant.

Overall, I rate the solution an eight out of ten.

I used the solution as a communication tool for announcements and sending alerts within the organization.

The solution has the best feature for alerting purposes.

Whenever HR sent notifications to different communities using the solution, I would receive multiple alerts. Its notifications can get too noisy at times. It would fill up the entire inbox. Later, when I used to turn it off, I would get an email asking if I received the alerts. This particular area could be improved.

I have used Yammer for around five years.

The solution was stable. When I was using it, I did not notice any issues.

We had 25,000 employees globally. So, it was scalable.

The solution's technical support services are complex in terms of documentation.

Neutral

I was much more involved in numerous Slack channels and Discord channels than Yammer. I used Slack channels, primarily integrating with multiple industries and customer communities within and outside the organization. It is more flexible than Yammer. At the same time, Slack and Discord have a much higher adoption rate regarding group creation and community discussions.

The solution's initial setup is straightforward. Although, its complexity depends on whether one uses the web version or the application. It is part of our internal credentials. So, it's connected to our accounts. We can add and join different communities using it.

I use the solution primarily for alerting purposes. It doesn't have multiple integrations similar to Slack and Discord. It requires more widespread adoption across third-party platforms.

I rate it a six out of ten.