SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 19.9% |
| Workday | 17.9% |
| SAP HCM | 10.2% |
| Other | 52.0% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Cloud HCM | Aug 28, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Aug 28, 2025 | Download |
| Comparison | SAP SuccessFactors vs Workday | Aug 28, 2025 | Download |
| Comparison | SAP SuccessFactors vs SAP HCM | Aug 28, 2025 | Download |
| Comparison | SAP SuccessFactors vs Oracle HCM Cloud | Aug 28, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Workday | 4.1 | 17.9% | 92% | 56 interviewsAdd to research |
| SAP HCM | 3.9 | 10.2% | 90% | 59 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 10 |
| Large Enterprise | 55 |
| Company Size | Count |
|---|---|
| Small Business | 501 |
| Midsize Enterprise | 242 |
| Large Enterprise | 976 |
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
SAP SuccessFactors was previously known as SuccessFactors.
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
| Author info | Rating | Review Summary |
|---|---|---|
| Vice President & Group Head- People & Workplace Management at Alorica | 3.5 | I handle SAP HR sub-modules and switched from an in-house portal to SAP SuccessFactors, which improves employee experience by offering cloud-based features. However, the interface needs better advisory placements, and despite high costs, financial benefits aren't clear yet. |
| SVP at Krungsri | 3.5 | I primarily utilized SAP SuccessFactors for HR processes as the main ERP system. After working with it for five years, specific cost savings or employee performance improvements were not detailed, and the deployment provider was not specified. |
| Center of Excellence H2r Head at Iconn | 4.5 | I use SAP SuccessFactors for comprehensive HSM services, valuing its standardized procedures that align with industry best practices. However, its user interface isn't as friendly as Oracle or Workday, with a steep learning curve and a five-year ROI. |
| Deputy Manager at Bharat Sanchar Nigam Limited | 4.5 | I evaluated SAP SuccessFactors, noting valuable features and areas needing improvement. However, I didn't specify a use case, return on investment, previous solutions, or cloud provider, indicating further analysis is needed to determine its suitability. |
| Manager at a manufacturing company with 1,001-5,000 employees | 2.5 | I primarily use SAP SuccessFactors for Performance and Learning Management. While its AI-driven recruitment features are valuable, user-friendliness needs improvement. The initial change management was poorly handled, and comparisons were made with Oracle and Workday before consideration. |
| Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees | 3.5 | I use SAP SuccessFactors for employee lifecycle management, finding its salary and onboarding modules strong but lacking in AI capabilities. While it offers good talent management features, areas like document and goal management need improvement. The ROI is satisfactory. |
| PM at Squadron Energy | 3.5 | I use SAP SuccessFactors for various HR tasks, including payroll and recruiting. Its most valuable feature is integration with ERPs, but it needs better compatibility internationally, especially for payroll. I didn't consider other solutions and use a different cloud provider. |
| Talent Acquisition, Rewards, and HR Digitalization Department Manager at PT. Chandra Asri Petrochemical Tbk. | 3.5 | I have extensive experience with SAP SuccessFactors Recruiting, finding its recruitment module valuable, especially with AI enhancements and Teams integration. However, it lacks a modern, user-friendly design and needs improvement in employee experience. We chose it for its capabilities. |
