Try our new research platform with insights from 80,000+ expert users

Eightfold Talent Intelligence Platform vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Eightfold Talent Intelligence improved hiring speed, diversity, engagement, and reduced costs by automating tasks, enhancing productivity, and job matching.
Sentiment score
5.0
SAP SuccessFactors offers ROI within years by automating HR, though high costs may reduce perceived financial benefits.
 

Customer Service

Sentiment score
6.1
Eightfold provides varied support, with higher satisfaction for larger companies; smaller businesses experience less priority and response.
Sentiment score
6.1
SAP SuccessFactors' support experiences vary, with some users satisfied, but others face delays and note limited expertise.
A lot of information is available online regarding Eightfold Talent Intelligence Platform.
 

Scalability Issues

Sentiment score
7.7
Eightfold Talent Intelligence Platform is scalable and versatile, supporting diverse organizational sizes with growth potential despite manual process concerns.
Sentiment score
7.7
SAP SuccessFactors offers scalable solutions with quarterly updates, cloud compatibility, and modular design for diverse organizational needs.
The solution is a better fit for enterprise.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
 

Stability Issues

Sentiment score
8.3
Eightfold Talent Intelligence Platform is stable with infrequent support needs, minor integration issues, and only one outage in two years.
Sentiment score
7.5
SAP SuccessFactors is highly stable, with occasional updates or custom field issues, but generally surpasses other ERP systems in reliability.
The solution is absolutely stable.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
 

Room For Improvement

Eightfold Talent Platform needs improved user experience, integration, and interactivity for enhanced sourcing, navigation, and employee satisfaction.
SAP SuccessFactors needs enhanced analytics, integration, user interfaces, customization, localization, cloud features, AI, and improved documentation.
I think scalability is there for a large corporation, but for the corporation size that we were using, it wasn't feasible.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
 

Setup Cost

The Eightfold Talent Intelligence Platform is competitively priced, offering flexible licensing and long-term value despite some cost concerns.
SAP SuccessFactors offers customizable pricing with an annual subscription, though costs vary by company size and additional services.
The licensing cost is not expensive now.
The licensing costs are quite high, which is a typical scenario for such solutions.
 

Valuable Features

Eightfold Talent Intelligence Platform streamlines hiring and retention with skills-based matching, career pathing, and customizable recruiting features.
SAP SuccessFactors enhances recruitment, provides seamless integration and customization, increasing employee engagement and satisfaction with robust analytics.
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
There are limitations when retrieving specific data such as questions from SCORM 1.2 or 2004; the system can only retrieve answers but not questions.
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
7th
Ranking in Talent Acquisition
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Talent Intelligence (1st)
SAP SuccessFactors
Ranking in Talent Management
2nd
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Cloud HCM (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of September 2025, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.3%, up from 1.4% compared to the previous year. The mindshare of SAP SuccessFactors is 18.5%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors18.5%
Eightfold Talent Intelligence Platform2.3%
Other79.2%
Talent Management
 

Featured Reviews

Grace Cecilio - PeerSpot reviewer
Workforce and recruitment data tool that drastically reduced our time to hire at scale
This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
867,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Performing Arts
11%
Comms Service Provider
10%
Manufacturing Company
9%
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
Eightfold Talent Intelligence Platform certainly was easier on the implementation side, but the company was pretty focused on a solution that directly integrated with Microsoft Office, so developin...
What is your primary use case for eightfold.ai?
The intended use case for Eightfold Talent Intelligence Platform ( /products/eightfold-talent-intelligence-platform-reviews ) was going to be for a smaller chemical manufacturing consulting company...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP SuccessFactors and other solutions. Updated: August 2025.
867,341 professionals have used our research since 2012.