Eightfold Talent Intelligence Platform vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
15th
Ranking in Talent Acquisition
8th
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
Talent Intelligence (1st)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Number of Reviews
91
Ranking in other categories
Cloud HCM (1st), Global Payroll (2nd)
 

Mindshare comparison

As of July 2024, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 1.4%, up from 1.0% compared to the previous year. The mindshare of SAP SuccessFactors is 17.6%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
Unique Categories:
Talent Acquisition
2.7%
Cloud HCM
18.6%
 

Featured Reviews

BA
Apr 17, 2024
AI capabilities helps you find the right folks for your succession plan but issues with scalability
We're just launching it. We have two clients using it. Our company, Heidrick & Struggles, partners with Eightfold.ai, and we use a lot of our own IP, such as digital spend, capabilities, competencies, and culture assessment information. A lot of what we do is gather that assessment data and make recommendations based on that, in addition to Eightfold.ai's insights. It's a combination of the two that really helps us accurately identify the best fit for executive leadership roles. It's purely data-driven, so we try to take human bias out of the process. That's really the sweet spot for this solution – the partnership between Heidrick's components and Eightfold's components. The AI recommends potential leaders, so you don't have to do a ton of thinking. You still want some human interaction, but from a pure recommendation standpoint, it reduces the bias you'd get if you did not use data points for these decisions.
SandeepKumar7 - PeerSpot reviewer
Jul 2, 2024
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The most valuable aspect of this solution is the insight we receive on current employees."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"This solution can be used for reporting related to employee information and contacts"
"The most valuable feature of this solution is the performance management module."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"They have succeeded in sustaining a powerful system supporting their philosophy."
"The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"It's a uniform user interface."
 

Cons

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"They should work on a faster way of locating a proper documentation."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"The price could be lower."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"There is room for improvement in licensing model."
"Language settings in the solution need to be improved."
 

Pricing and Cost Advice

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fair compared to the market."
"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
"The price of the solution is highly expensive."
"It is not cheap, but it is reasonable."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"The product is expensive. The product is worth the money you pay for it."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
17%
Computer Software Company
8%
University
6%
Educational Organization
47%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common U...
What is your primary use case for eightfold.ai?
We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development. We haven't used it from a ta...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP SuccessFactors and other solutions. Updated: June 2024.
793,295 professionals have used our research since 2012.