We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"IBM Kenexa is fairly stable. We don't have any downtime."
"The most valuable features are that we can upload documents and download them on demand."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The performance and goal management is good, and it has a fairly detailed employee central."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"It has improved my organization by enabling us to efficiently manage our personnel."
"SuccessFactors' best features are talent management and HR Analytics."
"Provides an open architecture and an open platform so it can coexist with other systems."
"The initial setup was pretty simple."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would not recommend IBM Kenexa to others."
"I would like to have a better and more user-friendly interface."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
"SuccessFactors' experience management is not so user-friendly."
"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"The user experience could be simplified."
"The price could be lower."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
IBM Kenexa is ranked 18th in Talent Management with 3 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 28 reviews. IBM Kenexa is rated 5.6, while SAP SuccessFactors is rated 8.0. The top reviewer of IBM Kenexa writes "Recruitment tool is user friendly and flexible but the Workbench site needs work". On the other hand, the top reviewer of SAP SuccessFactors writes "Stable solution with automatic interlinking and reporting features". IBM Kenexa is most compared with Workday, PeopleFluent Talent Management, Oracle E-Business Suite, Oracle Taleo and SmartRecruiters, whereas SAP SuccessFactors is most compared with Workday, SAP HCM, Oracle HCM Cloud, PeopleSoft and BambooHR. See our IBM Kenexa vs. SAP SuccessFactors report.
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