We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The most valuable features are that we can upload documents and download them on demand."
"IBM Kenexa is fairly stable. We don't have any downtime."
"It is a scalable solution."
"The performance of the solution is very good."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"SAP SuccessFactors is a stable solution."
"Overall, it's excellent performance management."
"In terms of user experience, it is quite good."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"I would not recommend IBM Kenexa to others."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would like to have a better and more user-friendly interface."
"It needs to update its reporting and analytics tools."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"It is not that user-friendly. It can be made more user-friendly."
"The user experience could be simplified."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"I would like to be able to configure objects from instances, not from import and export files."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
IBM Kenexa is ranked 23rd in Talent Management with 30 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. IBM Kenexa is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". IBM Kenexa is most compared with HR Software Solutions and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud and PeopleSoft. See our IBM Kenexa vs. SAP SuccessFactors report.
See our list of best Talent Management vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
