Pipedrive Reviews

We are a sales company working with multiple clients. We conduct sales services and use Pipedrive to follow up on every end client buying from various suppliers. 

For every supplier selling to many end clients, we are in between and use Pipedrive for everything, basically.

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least.

It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. 

Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

The tool is a sales-focused CRM. We use it to manage the sales of my clients.

Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming.

It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption.

I use Pipedrive for customer relationship management (CRM).

Pipedrive is easy to learn and use, which has been beneficial for us.

For all actions with the clients and for having good faculty pipelines, organizing the sales support units.

The usability of the solution is its valuable feature. For example, in such a big company as retail, because our sales team had not the experience or the culture of using such a tool as CRM, we needed to adapt for them. 

Pipedrive provided usability and it has quite a simple interface. Moreover, it has a simple and usable interface in mobile apps. So this was the main point. 

Another thing is that we are satisfied with the reporting capabilities and documentation you receive from PipeDrive.

It's a CRM tool that we use mainly for three things. Firstly, it is used to capture leads on the site, for which we have forms created with their software. We also use this for campaigns because of one of the new stuff that they incorporated a year ago, which was amazing. So, we send emails, and so it's meant for our email stuff. The menus that we have in the CRM are what we use for our pipelines, our leads, our prospects, and all such stuff.

Pipedrive has improved a lot of things. We get our leads very easily because, in the beginning, we have different tools. We use Mailchimp for emails. Later, we use Pipedrive, and the easiest stuff is to have the form and the people that subscribe or to give us the data since it's already integrated into the CRM. So we don't have to migrate data or do things like that. Also, the information is very good and organized. We have our leads and our pipelines with different steps and stages. Moreover, all the data is quite consistent. We used to send this data to reporters and the media.

We primarily use the tool for the sales funnel functionality. We keep track of deals. It starts from the introduction. Then it goes through quote building, information gathering, proposal, and closing.

Some of the automation the product allows us to do is pretty easy. The founders of the company were using it exclusively for deal tracking. I use it for reaching out to people we train. We invite them to other meetings that are free of charge. We have trained hundreds of people.

Initially, I was emailing them one at a time. I use the product to set up an email template and automation that allows me to reach out and invite them to these meetings once a month. The solution makes the process pretty easy. It tracks all the communication with them. It allows us to keep a record of our relationship with the customers. The solution is pretty easy to use and intuitive.

The product sends us a little email each morning. It's easy to transfer clients from one stage to the next. It's easy to go in and search for things. It's got a pretty good reporting feature. I can find out how many emails I sent out last month or last week, how many emails were opened, and what links were clicked within the email.

Pipedrive's is a CRM solution that handles deal management, daily sales activities, arrangements, monitoring, and workflow automation. It covers the whole sales chain from lead generation to closing. We use Pipedrive with WhatsApp because less than half of our salespeople communicate by email. We text through WhatsApp for daily communication.

When a sale is made on the website, any information the customer enters into the e-form, chatbot, global meeting feature, etc. is fed into Pipedrive, which can automatically reply to the customer by email or WhatsApp. It also forwards those files to the salesperson servicing that account. 

Pipedrive reduced our workload by enabling us to automate many daily tasks. 
When you do things the traditional way, it's hard to generate a proposal, sales quotation, sales order, etc. You can create a template in Pipedrive to make it easier, so it's less hassle to generate and send documents. The e-signature feature makes it effortless to go paperless and do everything electronically.

We use Pipedrive for workflow management.

We have been using Pipedrive for six years.