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Infor CloudSuite vs Pipedrive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in CRM
17th
Ranking in Local Government CRM
7th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
ERP (14th), Enterprise Asset Management (EAM) (3rd), Product Configuration and Quoting (6th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (2nd)
Pipedrive
Ranking in CRM
26th
Ranking in Local Government CRM
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Opportunity Management (4th), Sales Force Automation (9th)
 

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Infor CloudSuite is 0.7%, up from 0.3% compared to the previous year. The mindshare of Pipedrive is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite0.7%
Pipedrive0.8%
Other98.5%
CRM
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Willem Lambrechts - PeerSpot reviewer
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The stability of the solution is perfect. I rate it a ten out of ten."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"The customization capabilities of CloudSuite Industrial are also there."
"The solution is very stable."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"The initial setup is straightforward."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"It is a stable platform."
"The solution is pretty easy to use and intuitive."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
 

Cons

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"They could include marketing automation for the product."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The price of the solution is not good."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The solution's support service could be better."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"The automation process is challenging."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"New features sometimes seem bolted on rather than being smooth."
"Reporting capabilities of the solution could be improved."
"You must pay more if you need an additional feature."
"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."
 

Pricing and Cost Advice

"It is a cost-effective solution."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"For on-premise installations, the licensing is yearly."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"As of now, the pricing and value are quite good."
"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."
"The product is expensive but provides valuable services."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"We pay $1000 a month for the tool."
"Pipedrive is relatively more affordable than other solutions."
"The solution is affordable."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Healthcare Company
10%
Educational Organization
6%
Energy/Utilities Company
6%
Computer Software Company
17%
Outsourcing Company
13%
Retailer
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Infor CloudSuite vs. Pipedrive and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.