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Oracle CRM vs Pipedrive comparison

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Featured Review
Buyer's Guide
Oracle CRM vs. Pipedrive
May 2022
Find out what your peers are saying about Oracle CRM vs. Pipedrive and other solutions. Updated: May 2022.
607,127 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very simple.""Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""The forecasting reporting section was the most useful.""Technical support is very fast. It's customer friendly.""The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates.""For the most part, the solution is straightforward.""CRM's performance is good, we've never faced any issues with it.""We are able to take back control of our client sales information and analyze it for the future to improve."

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"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process.""It's very flexible and we can really fit it into our business model.""Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality.""The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

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Cons
"The user interface and performance could be better.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic.""Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays.""The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.""A specialized team is required for managing Oracle, which is extra overhead for the customer.""Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round.""The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."

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"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting.""Reporting capabilities of the solution could be improved.""Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle.""We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

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Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

  • "The solution is affordable."
  • "The price of Pipedrive has been reasonable."
  • "Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
  • More Pipedrive Pricing and Cost Advice →

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    607,127 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.
    Top Answer:The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it. If the solution could improve the pricing plans, it would be… more »
    Top Answer:This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.
    Top Answer:Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of… more »
    Top Answer:Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market.
    Top Answer:Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to… more »
    Ranking
    4th
    out of 69 in CRM
    Views
    1,082
    Comparisons
    822
    Reviews
    12
    Average Words per Review
    333
    Rating
    8.3
    15th
    out of 69 in CRM
    Views
    441
    Comparisons
    276
    Reviews
    3
    Average Words per Review
    524
    Rating
    8.3
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.
    Offer
    Learn more about Oracle CRM
    Learn more about Pipedrive
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
    Top Industries
    REVIEWERS
    Manufacturing Company29%
    Pharma/Biotech Company14%
    Transportation Company14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider21%
    Government7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Comms Service Provider40%
    Computer Software Company29%
    Wholesaler/Distributor5%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise16%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise30%
    Large Enterprise44%
    Buyer's Guide
    Oracle CRM vs. Pipedrive
    May 2022
    Find out what your peers are saying about Oracle CRM vs. Pipedrive and other solutions. Updated: May 2022.
    607,127 professionals have used our research since 2012.

    Oracle CRM is ranked 4th in CRM with 13 reviews while Pipedrive is ranked 15th in CRM with 4 reviews. Oracle CRM is rated 8.4, while Pipedrive is rated 8.4. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Pipedrive writes "It reduced our workload by enabling us to automate many daily tasks, but it's not suitable for large corporations". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud and Oracle Eloqua, whereas Pipedrive is most compared with Zoho CRM, Salesforce Sales Cloud and Zendesk Sell. See our Oracle CRM vs. Pipedrive report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.