IFS Cloud Platform vs Pipedrive comparison

Read 13 Pipedrive reviews

1,518 Views
1,063 Comparison Views

78% willing to recommend

IFS Cloud Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 19, 2024

IFS Cloud Platform and Pipedrive compete in the enterprise software market with unique strengths. IFS Cloud Platform appears to have a slight advantage due to its robust service catalog and pricing matrix, but Pipedrive’s simplicity and flexibility in sales management are also noteworthy.

Features: IFS Cloud Platform excels with its advanced pricing matrix, comprehensive warehouse functionality, and valued service catalog. Pipedrive stands out for its intuitive sales management, customizable sales processes, and easy-to-use user interface.

Room for Improvement: IFS Cloud Platform could improve usability, reporting capabilities, and mobile integration efficiency. Pipedrive requires enhancement in automation, integration capabilities, and form handling.

Ease of Deployment and Customer Service: IFS Cloud Platform offers hybrid cloud and on-premises deployment, with detailed but sometimes slow technical support. Pipedrive uses public and private clouds, providing superior support for smaller companies.

Pricing and ROI: IFS Cloud Platform is competitively priced for larger enterprises, with user-based models and scalable options, though initial costs are high. Pipedrive provides more cost-effective solutions for smaller businesses with flexible payment plans and competitive pricing related to its features.

To learn more, read our detailed IFS Cloud Platform vs. Pipedrive Report (Updated: December 2025).

IFS Cloud Platform vs. Pipedrive

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

35th

Ranking in Local Government CRM

15th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (21st), ERP (19th), Activity Based Costing Software (9th), Enterprise Asset Management (EAM) (4th), IT Asset Management (15th), IT Service Management (ITSM) (19th), License Management (2nd)

Pipedrive

Ranking in CRM

22nd

Ranking in Local Government CRM

9th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Opportunity Management (4th), Sales Force Automation (10th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of IFS Cloud Platform is 0.9%, up from 0.4% compared to the previous year. The mindshare of Pipedrive is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Pipedrive	0.9%
IFS Cloud Platform	0.9%
Other	98.2%

CRM

Featured Reviews

Thangaraj Ramasamy

Consultant at Arcwide

Has supported project management and business customization through strong modular flexibility

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

Read full review

Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."

"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."

"A high level of ERP can be handled in IFS."

"We could quickly understand what was going on and what the customer wanted to do."

"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."

"The workflow of the solution is very good."

"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."

"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."

More IFS Cloud Platform pros

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The initial setup is straightforward."

"The solution is very stable."

"It is a stable platform."

"The usability of the solution is its valuable feature."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"The solution is pretty easy to use and intuitive."

"The most valuable feature is the ability to create timelines and custom fields."

More Pipedrive pros

Cons

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"Aspects of HR and payroll could be better."

"Technical support could be improved."

"Customization needs to be improved."

"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."

"The CRM was shaky and although this improves in Apps 10, there is room for improvement."

"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."

"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."

More IFS Cloud Platform cons

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"The platform could be even more robust."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"New features sometimes seem bolted on rather than being smooth."

"The product is expensive."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"Reporting capabilities of the solution could be improved."

More Pipedrive cons

Pricing and Cost Advice

"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

"Pricing is an area that could be improved. They could be more competitive."

"Licensing is on an annual basis, with no additional costs."

"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."

"There's an additional yearly cost for support."

"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."

"It is better to buy implementation services from IFS than from partners"

More IFS Cloud Platform pricing and cost advice

"Pipedrive is relatively more affordable than other solutions."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"As of now, the pricing and value are quite good."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"The product is expensive but provides valuable services."

"The price of Pipedrive has been reasonable."

"The solution is affordable."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

More Pipedrive pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

Computer Software Company

14%

Outsourcing Company

12%

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

What is your primary use case for IFS Applications?

Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

SAP ERP vs IFS Cloud Platform

Comparisons

Compared 14% of the time

IBM Maximo vs IFS Cloud Platform

Compared 6% of the time

Oracle E-Business Suite vs IFS Cloud Platform

Compared 6% of the time

IFS assyst vs IFS Cloud Platform

Compared 4% of the time

ServiceNow vs IFS Cloud Platform

Compared 4% of the time

More IFS Cloud Platform Competitors

Apollo.io vs Pipedrive

Compared 21% of the time

monday.com vs Pipedrive

Compared 8% of the time

noCRM.io vs Pipedrive

Compared 8% of the time

Jobber vs Pipedrive

Compared 7% of the time

Zoho CRM vs Pipedrive

Compared 7% of the time

More Pipedrive Competitors

Product Reports

Download IFS Cloud Platform product report

IFS Cloud Platform

January 2026

Download Pipedrive product report

January 2026

Also Known As

IFS Applications, Assyst, IFS Cloud

No data available

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo