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Microsoft Dynamics GP Reviews

Vendor: Microsoft
3.9 out of 5
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What is Microsoft Dynamics GP?

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

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Microsoft Dynamics GP is the #15 ranked solution in top ERP solutions. PeerSpot users give Microsoft Dynamics GP an average rating of 7.8 out of 10. Microsoft Dynamics GP is most commonly compared to SAP ERP: Microsoft Dynamics GP vs SAP ERP. Microsoft Dynamics GP is popular among the small business segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 15% of all views.
Buyer's Guide
Microsoft Dynamics GP
August 2025
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Microsoft Dynamics GP mindshare

As of August 2025, the mindshare of Microsoft Dynamics GP in the ERP category stands at 1.0%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics GP1.0%
SAP ERP18.5%
SAP S/4HANA10.2%
Other70.3%
ERP

PeerResearch reports based on Microsoft Dynamics GP reviews

TypeTitleDate
CategoryERPAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonMicrosoft Dynamics GP vs SAP S/4HANAAug 28, 2025Download
ComparisonMicrosoft Dynamics GP vs SAP ERPAug 28, 2025Download
ComparisonMicrosoft Dynamics GP vs Microsoft Dynamics 365 Business CentralAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP ERP4.018.5%87%107 interviewsAdd to research
SAP S/4HANA4.210.2%96%123 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Microsoft Dynamics GP offers robust reporting, strong customization, and comprehensive financial management. Users appreciate its integration with Office 365, easy navigation, and user-friendly interface. It supports detailed financial processes, fixed assets, and payroll management. The system enhances data integrity with audit trails and provides extensive third-party add-ons. With features like Smart Place search, it ensures seamless data exporting. Its cloud-based setup offers stability and ease of maintenance, meeting industry compliance and providing excellent resource control and planning tools.
  • "Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
  • "Microsoft Dynamics GP has supported our compliance with industry regulations completely."
  • "Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."

Room for Improvement

Microsoft Dynamics GP lacks continuity between modules, has inconsistent keystroke functionality, and requires improvement in inventory, payroll, fixed assets, and analytical accounting modules. It suffers from outdated UI and scalability issues. Users face challenges with cloud integration and version upgrading. Reporting and automation need enhancements. Password management, customizations for various tax regimes, and better print job handling are necessary. Cloud-based functionality and streamlined customer support are also desirable for improved usability.
  • "Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
  • "I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
  • "At times, navigating the user console can be challenging, particularly when trying to find account information."

Pricing

Microsoft Dynamics GP pricing is influenced by the business's size, customization needs, and user count. Costs are typically regarded as high, especially for mid-sized companies, with licenses charged per user. Annual fees, hosting, and cloud expenses further add to expenditure. Deals and promotions may reduce costs slightly. While some view it as competitively priced compared to other ERP systems, others find it expensive, particularly when customizations increase implementation costs or when decentralized systems require individualized licenses.
  • "In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
  • "It is an affordable solution."
  • "I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

Popular Use Cases

Organizations often utilize Microsoft Dynamics GP for accounting, payroll, financial management, and inventory. Its ERP capabilities support purchasing, sales, general ledger operations, and bank reconciliations. Many companies integrate it for resource and supply chain management. It suits small to mid-sized enterprises, offering both on-premise and comprehensive modules, including AR, AP, and fixed assets. It's used across diverse sectors for enhanced operational efficiency, financial reporting, and specialized industry functions.

Service and Support

Users find Microsoft Dynamics GP's customer service highly responsive, often resolving issues efficiently. They praise excellent technical support, though some rely on third-party partners or online resources. Microsoft emphasizes partnerships, directing clients to regional experts. Larger firms often handle initial troubleshooting internally and escalate complex issues. A minor percentage face challenges requiring vendor assistance. The collaboration with alliance partners and regional support options enhance user satisfaction, though some note Microsoft prefers working through partners.

Deployment

Users found Microsoft Dynamics GP's initial setup generally straightforward, with complexity arising from specific business needs. Many suggest using experienced consultants to avoid common errors. Transition from other systems poses challenges, especially with user acceptance. Customizations and regional tax regulations add complexity. While some view setup as simple, others highlight the necessity for skilled implementation support. Maintenance is typically handled by in-house IT teams or requires additional vendor assistance.

Scalability

Many users report no issues with scalability for Microsoft Dynamics GP, noting its robust performance, especially with adequate server support. It's suitable for smaller and medium-sized organizations but may require customization for larger ones or those with complex tax regions. While integration with Microsoft's ecosystem boosts scalability, some mention limitations due to its on-premises nature. It's praised for user management flexibility, although transitioning to cloud-based solutions is suggested for evolving needs.

Stability

Microsoft Dynamics GP exhibits strong stability, rated eight or nine out of ten by users. Many report no issues with bugs or glitches, noting its reliability and lack of crashes when server requirements are met. Some experience minor problems, often linked to server maintenance or outdated systems. Connectivity issues present challenges in distributed setups. On-premise installations enhance stability, reducing security concerns compared to cloud environments. Users value the software’s reliability and maintenance features.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Dynamics GP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business77
Midsize Enterprise18
Large Enterprise60
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
11%
Government
8%
Retailer
7%
Computer Software Company
6%
Financial Services Firm
4%
Performing Arts
4%
University
4%
Educational Organization
3%
Non Profit
3%
Comms Service Provider
3%
Insurance Company
3%
Wellness & Fitness Company
3%
Real Estate/Law Firm
3%
Healthcare Company
3%
Legal Firm
3%
Wholesaler/Distributor
2%
Energy/Utilities Company
2%
Hospitality Company
2%
Media Company
2%
Renewables & Environment Company
2%
Transportation Company
2%
Logistics Company
1%
Sports Company
1%
Outsourcing Company
1%
Non Tech Company
1%
Agriculture
1%
Venture Capital & Private Equity Firm
1%
Pharma/Biotech Company
1%
Religious Institution
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%

Compare Microsoft Dynamics GP with alternative products

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Learn more about Microsoft Dynamics GP

Microsoft Dynamics GP was previously known as Dynamics GP, MS Dynamics GP.

Microsoft Dynamics GP customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

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Product Categories

Product Categories
ERP

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Microsoft Dynamics GP Reviews Summary
Author infoRatingReview Summary
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees4.5I have implemented Microsoft Dynamics GP in commercial and public sector organizations for smaller scopes and valued its strong reporting capabilities. It integrates well with Office 365, but requires more customizability to compete with larger-cap solutions.
Head of Business Application at a consultancy with 501-1,000 employees3.5I've been using Microsoft Dynamics GP for five years as our ERP system, supporting finance and compliance. Its customization and stability are valuable, though version upgrades and support access could improve. We transitioned from Salesforce and use Microsoft Azure.
Solution Arcitect at Makita Gulf FZE5.0I use Snowflake for writing SQL queries and database optimization due to its efficient handling of large queries and support for Python embedding. While navigating the user console can be challenging, I switched from Microsoft SQL Server to Snowflake for faster execution times.
Information Technology Manager at a retailer with 51-200 employees3.5We use Microsoft Dynamics GP for financial and inventory management due to its accurate data maintenance. However, its usability and modernization fall short compared to newer ERP systems. Despite this, it excels in financial capabilities compared to Odoo.
Consultant at Consultant / Independent4.0We are a pharmaceutical holding company in Egypt using Microsoft Dynamics GP for finance, HR, and more across multiple subsidiaries. It offers enhanced control in financial and production modules, although future incorporation of Azure and Teams is planned.
Microsoft Dynamics GP Administrator at Contour Software4.0We use Microsoft Dynamics GP for our accounting operations, mainly for transaction management. Its subscription billing add-on is valuable. However, it's challenging as it's not cloud-based, causing connectivity issues that require cumbersome database refreshes to address transaction failures.
Microsoft Dynamics GP Consultant at Deloitte4.5We use Microsoft Dynamics GP for accounting and sales purchases, appreciating its user-friendly interface with all modules in one place. However, simplifying DHT taxation and addressing transaction issues due to technical glitches would enhance the experience.
Manager, Finance and Business Intelligence at NIDA Theatres3.5We use Microsoft Dynamics GP for accounts receivable, accounts payable, reconciliation, and analytical accounting. It's user-friendly with a broad online community. Improvement needed in module integration and cloud availability. I rate it a 7 to 7.5 out of 10.