Microsoft Dynamics GP Reviews

Name: Microsoft Dynamics GP
Brand: Microsoft
Rating: 3.9 (24 reviews)

3.9 out of 5

24 reviews
88% willing to recommend

726 followers

What is Microsoft Dynamics GP?

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

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Microsoft Dynamics GP is the #11 ranked solution in top ERP solutions. PeerSpot users give Microsoft Dynamics GP an average rating of 7.8 out of 10. Microsoft Dynamics GP is most commonly compared to SAP ERP: Microsoft Dynamics GP vs SAP ERP. Microsoft Dynamics GP is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 13% of all views.

Buyer's Guide

Microsoft Dynamics GP

June 2025

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Featured Microsoft Dynamics GP reviews

Firaz Mohammed

Information Technology Manager at a retailer with 51-200 employees

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

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Vilas Wibhandik

Consultant at Consultant / Independent

We encountered issues on the first day related to the stability of operating systems. Dynamic 365 is recommended to be set up on the next version of Microsoft Windows, but some of our devices had older versions. As a result, we had to change the operating system on some machines to align with the requirements of 365. I would rate it an eight out of ten.

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Sahebzada Zainuddin Afridi

Microsoft Dynamics GP Administrator at Contour Software

Since our organization operates globally with multiple companies scattered across the world, the primary challenge we face is connectivity issues. In a distributed setup like ours, dealing with internet disconnections or instability can hinder our work significantly. It's essential to have a solution that allows us to perform our tasks seamlessly without worrying about such interruptions. I would rate its on-premise stability capabilities nine out of ten.

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Microsoft Dynamics GP mindshare

As of June 2025, the mindshare of Microsoft Dynamics GP in the ERP category stands at 1.0%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on Microsoft Dynamics GP reviews

Type	Title	Date
Category	ERP	Jun 23, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 23, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP S/4HANA	Jun 23, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP ERP	Jun 23, 2025	Download
Comparison	Microsoft Dynamics GP vs Microsoft Dynamics 365 Business Central	Jun 23, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.8%	86%	105 interviews Add to research
SAP S/4HANA	4.2	11.1%	96%	123 interviews Add to research

Valuable Features

Microsoft Dynamics GP offers advanced reporting, high customizability, and extensive integration capabilities. Its modules like Analytical Accounting and Workflow enhance operational efficiency. Users praise its user-friendly interface, financial control, stability, compliance support, and the ability to automate processes. Features like Smart Place and integration with Office suit various business needs. It allows diverse customization, fulfilling specific requirements across finance and inventory. Automating billing with subscription add-ons and maintaining data accuracy are also highlighted.

"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."

Room for Improvement

Microsoft Dynamics GP shows inconsistency across modules and requires more collaboration in design and functionality. Users face issues with report exportation, password management, and batch processing. The system needs better cloud integration, automation, and global tax compliance. Navigation and user interface are outdated, and the upgrade process requires improvement. Enhancing connectivity to align with modern hybrid work cultures remains essential. Customization and technical support processes also need streamlining to enhance user experience and adaptability.

"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"At times, navigating the user console can be challenging, particularly when trying to find account information."
"Dynamics GP could be improved in terms of its usability and modernization."

Pricing

Microsoft Dynamics GP's pricing and licensing can vary widely based on business size, user requirements, and customizations. The cost structure typically involves a per-user licensing model, which can accumulate significantly, especially for larger enterprises or decentralized systems. Some users find it moderately priced, yet many note its high expense compared to other ERP solutions. Customizations and upgrades often add to the overall costs. Annual fees, hosting, and hybrid cloud costs also contribute to the total expenditure.

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

Popular Use Cases

Companies use Microsoft Dynamics GP for daily transactions such as purchasing, sales, inventory management, and general ledger. They also handle accounting, payroll, fixed assets, reconciliation, and financial reporting. ERP functionalities include supply chain and resource management, and integration with other applications for selling and logistics. Consulting firms note varied applications for clients, with a focus on inventory, sales tracking, and purchasing. Some organizations specifically rely on its finance and operational modules.

Service and Support

Microsoft Dynamics GP customer service receives positive feedback for being responsive and competent. Users typically handle low-level issues internally but find Microsoft's direct support useful for more complex problems. Technical support quality is rated highly, though some prefer using a Value-Added Reseller (VAR) or vendor. Response times are generally fast, and the support team is praised for its efforts despite time zone challenges. Active partnerships help users access necessary assistance for their needs.

Deployment

Microsoft Dynamics GP's initial setup is considered straightforward by many, though some note complexities depending on specific business needs. Planning and expertise are crucial, and experienced consultants are often recommended. Challenges include transitioning users and adapting to US-based software with regional tax rules. Typically setup requires several months and a small team. Some describe it as easier than other ERP systems, emphasizing configuration based on business requirements rather than technical complexity.

Scalability

Organizations experience no significant scalability issues with Microsoft Dynamics GP. Many manage hundreds of transactions monthly and use integrations smoothly. Scalability varies by setup, with strong performance in environments supporting it properly. While it fits small businesses well, larger firms may need customization due to regional requirements. Some limitations arise from being on-premises, yet the Microsoft ecosystem aids integration. For cloud needs, upgrades might be necessary. User management is typically straightforward, with easy role assignment.

Stability

Microsoft Dynamics GP displays strong stability, with many users noting an absence of significant issues. It performs reliably on correctly configured servers and offers solid maintenance tools. While some bugs are mentioned, they are generally manageable and fixable. The on-premise nature contributes to its reliable performance, avoiding crashes or freezes. Users rate its stability highly, often at eight or nine out of ten, though connectivity or outdated systems can pose challenges for distributed organizations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics GP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

10%

Government

Computer Software Company

Retailer

Financial Services Firm

University

Educational Organization

Real Estate/Law Firm

Non Profit

Performing Arts

Wellness & Fitness Company

Comms Service Provider

Legal Firm

Insurance Company

Healthcare Company

Wholesaler/Distributor

Energy/Utilities Company

Hospitality Company

Recruiting/Hr Firm

Renewables & Environment Company

Sports Company

Transportation Company

Recreational Facilities/Services Company

Agriculture

Consumer Goods Company

Logistics Company

Non Tech Company

Pharma/Biotech Company

Religious Institution

Media Company

Engineering Company

Venture Capital & Private Equity Firm

Outsourcing Company

Compare Microsoft Dynamics GP with alternative products

Learn more about Microsoft Dynamics GP

Microsoft Dynamics GP was previously known as Dynamics GP, MS Dynamics GP.

Microsoft Dynamics GP customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall