Asana Reviews

Organizations using Asana have experienced increased productivity and time savings, attributing to fewer meetings and improved task management. While some have struggled to quantify definitive ROI in the short term, others note marked improvements in time management, suggesting financial gains. Reports indicate varied experiences with documented returns. Enhanced organization and faster project completion rates are acknowledged. In mature setups, return metrics are less apparent, yet users value long-term benefits such as increased growth and efficiency.

Enterprise users highlight Asana's fair pricing, offering tiers to suit various needs. The free version provides essential features, while the business tier costs $25/month on an annual plan. Users note that adding users requires quantities of five. Although generally reasonable, some see the cost as slightly high, particularly for expanding user access. Asana is valued for its easy setup and lack of hidden costs, yet some prefer more included features in lower tiers.

• "We paid a monthly licensing fee for the product."
• "The solution's free version can be used for basic functions."
• "I can describe Asana's pricing as a sweet spot since it is neither very high nor very low, especially regarding the value Asana adds to its products...In our company, we use 50 percent of the features provided by Asana, because of which we only pay 50 percent of Asana's total cost."

Asana is primarily employed for project and task management across teams. Users assign tasks, track progress, and enhance communication, facilitating efficient collaboration. It supports marketing projects, development tasks, resource allocation, and communication management. Teams use it to create timelines, monitor workflows, set task priorities, and manage communications. Integrations with other platforms allow seamless sharing. Project managers leverage its features for strategic planning and execution, enhancing productivity through a comprehensive work management platform.

Asana's support is rated positively by some, with users praising responsiveness and helpfulness. Some users give high ratings for customer service, while others find technical support less prompt, citing longer resolution times. A few appreciate direct support channels and interaction for modifications. The community isn't as robust as other platforms, which some users find limiting. Feedback varies, with ratings often ranging from seven to nine out of ten for the quality of support provided.

Many highlight that Asana's initial setup process is simple and quick, taking only moments to complete. Installation can occur on various devices, supporting cloud deployment, with minimal maintenance required. Some find it intuitive and adaptable, though transitioning from traditional methods may challenge certain users. Implementation varies by user needs, with complex setups requiring more involvement. Training and adaptation periods differ across teams, yet Asana's setup is largely perceived as straightforward and manageable.

Multiple users find Asana scalable, particularly for small to medium-sized teams, although cost issues arise with larger scale-ups. Some have scaled for several teams without issues, but challenges may emerge with extensive scaling. Large users and departments report success with Asana's ease of use supporting varied projects, though some find extensions costly. Asana received high ratings on scalability from several users, though others remain skeptical about its suitability for large enterprises despite smooth scaling experiences.

Asana exhibits strong stability, with most entities reporting no issues such as glitches or crashes. Users highlight its reliable performance, smooth operation, and effective Asana Status updates during rare downtime. While there are occasional maintenance periods, it remains dependable. Users rate its stability highly, often giving it an eight to ten out of ten. Although some downtime exists, Asana's transparency and communication about status updates are appreciated.