Retently is a customer feedback and satisfaction analysis platform that helps businesses measure and track customer loyalty, identify areas for improvement, and make data-driven decisions. Retently measures customer satisfaction, tracks the Net Promoter Score (NPS), and generates actionable insights, simplifying the process of gathering feedback. Its customizable survey templates, automated feedback collection, and integration with other tools make it a valuable tool for enhancing customer experience.
| Product | Market Share (%) |
|---|---|
| Retently | 0.8% |
| Salesforce | 4.9% |
| Genesys Cloud CX | 4.1% |
| Other | 90.2% |
1. Airbnb 2. Uber 3. Spotify 4. Dropbox 5. Slack 6. Adobe 7. Netflix 8. Microsoft 9. Salesforce 10. LinkedIn 11. Twitter 12. Facebook 13. Google 14. Amazon 15. Apple 16. IBM 17. Oracle 18. Intel 19. Cisco 20. HP 21. Dell 22. Samsung 23. Sony 24. Nike 25. Coca-Cola 26. PepsiCo 27. McDonald's 28. Starbucks 29. Walmart 30. Target 31. Visa 32. Mastercard
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