HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
As of September 2025, the mindshare of HappyFox in the Customer Experience Management category
stands at 0.8%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution