Comarch Customer Experience Management Overview
What is Comarch Customer Experience Management?
Comarch Customer Experience Management (CEM) plays an overarching role in service monitoring and service quality management, transforming service management by providing an insight into customers’ perceptions of services provided by telecoms operators. It helps network providers make the leap from network/resource-centric operations to customer-focused ones, delivering effective telecom customer experience management tools.
Comarch Customer Experience Management was previously known as Comarch CEM.
Comarch Customer Experience Management Customers
MTS
Comarch Customer Experience Management Video
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