We performed a comparison between IBM Watson Customer Experience Analytics and Sitecore Customer Engagement Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.IBM Watson Customer Experience Analytics is ranked 6th in Customer Experience Management while Sitecore Customer Engagement Platform is ranked 13th in Customer Experience Management. IBM Watson Customer Experience Analytics is rated 10.0, while Sitecore Customer Engagement Platform is rated 0.0. The top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". On the other hand, IBM Watson Customer Experience Analytics is most compared with IBM Watson Commerce Insights and Anthology Engage, whereas Sitecore Customer Engagement Platform is most compared with IBM Watson Real-Time Personalization.
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