Oracle WebCenter vs Sitecore Customer Engagement Platform comparison

Oracle and Sitecore are both solutions in the Customer Experience Management category. Oracle is ranked #23, while Sitecore is ranked #25. Oracle holds a 1.5% mindshare in CEM, compared to Sitecore’s 1.4% mindshare. Additionally, 70% of Oracle users are willing to recommend the solution.

Oracle WebCenter

Read 12 Oracle WebCenter reviews

1,175 Views
165 Comparison Views

70% willing to recommend

Sitecore Customer Engagemen...

197 Views
195 Comparison Views

Oracle WebCenter

Sitecore Customer Engagemen...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Oracle WebCenter and Sitecore Customer Engagement Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management.

To learn more, read our detailed Customer Experience Management Report (Updated: September 2025).

Buyer's Guide

Customer Experience Management

September 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle WebCenter

Ranking in Customer Experience Management

23rd

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (18th), Web Content Management (15th), Corporate Portals (Enterprise Information Portals) (6th)

Sitecore Customer Engagemen...

Ranking in Customer Experience Management

25th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Customer Experience Management category, the mindshare of Oracle WebCenter is 1.5%, up from 1.0% compared to the previous year. The mindshare of Sitecore Customer Engagement Platform is 1.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Experience Management Market Share Distribution
Product	Market Share (%)
Oracle WebCenter	1.5%
Sitecore Customer Engagement Platform	1.4%
Other	97.1%

Customer Experience Management

Featured Reviews

Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Good integration capabilities and good security but needs to allow for easier template customization

The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product. It would be helpful if Oracle could create some sort of facility to customize templates easily if users use JavaScript or other internal tools.

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Top Industries

By visitors reading reviews

Government

12%

Energy/Utilities Company

Computer Software Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	10

No data available

Comparisons

SharePoint vs Oracle WebCenter

Compared 27% of the time

Oracle Content Management vs Oracle WebCenter

Compared 18% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 15% of the time

WordPress Business-Enterprise vs Oracle WebCenter

Compared 9% of the time

IBM FileNet vs Oracle WebCenter

Compared 8% of the time

More Oracle WebCenter Competitors

IFS Cloud Platform vs Sitecore Customer Engagement Platform

Compared 100% of the time

More Sitecore Customer Engagement Platform Competitors

Product Reports

Buyer's Guide

Oracle WebCenter

October 2025

Download Oracle WebCenter product report

Buyer's Guide

Customer Experience Management

September 2025

Sitecore Customer Engagement Platform report

Download Sitecore Customer Engagement Platform product report

Also Known As

WebCenter, FatWire

Customer Engagement Platform

Overview

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sitecore Customer Engagement Platform delivers all of the capabilities that allow a digital conversation between a prospect and company to flow: It remembers the previous interaction and continues where the conversation left off, It "speaks" in the context of the prospect's needs vs. the needs of the marketing department, It anticipates needs and is ready to help customers take the next step and It asks questions of the prospect, to learn more. Furthermore, the Sitecore Customer Engagement Platform spans all digital channels - web, email, ecommerce, social and mobile - to ensure that no conversation thread is dropped.

Sitecore

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee

Buyer's Guide

Customer Experience Management

September 2025

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Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: September 2025.

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872,706 professionals have used our research since 2012.

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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.