2023-08-23T09:50:00Z

Why are Customer Experience Management solutions important for companies?

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2023-08-25T07:28:55Z
Aug 25, 2023
Find out what your peers are saying about Qualtrics, ServiceNow, Salesforce and others in Customer Experience Management. Updated: May 2024.
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Customer Experience Management
Customer Experience Management (CXM) solutions help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. CXM solutions typically include features for customer feedback management, data analytics and reporting, workflow automation, collaboration tools, and integration capabilities.
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