What is software extensibility and how can it help customer experience?

Shibu Babuchandran - PeerSpot reviewer
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Real User
Oct 4, 2023
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Customer Experience Management
Customer Experience Management (CXM) solutions help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. CXM solutions typically include features for customer feedback management, data analytics and reporting, workflow automation, collaboration tools, and integration capabilities.
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