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Zoho Projects Reviews

Vendor: Zoho
4.1 out of 5
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What is Zoho Projects?

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

Get the Zoho Projects Buyer's Guide and find out what your peers are saying about Zoho Projects, Jira, monday.com and more!
Zoho Projects is the #13 ranked solution in top Project Management Software. PeerSpot users give Zoho Projects an average rating of 8.2 out of 10. Zoho Projects is most commonly compared to Jira: Zoho Projects vs Jira. Zoho Projects is popular among the midsize enterprise segment, accounting for 78% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 79% of all views.
Buyer's Guide
Zoho Projects
May 2025
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Helped 853,682 peers since 2012

Featured Zoho Projects reviews

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Zoho Projects mindshare

As of May 2025, the mindshare of Zoho Projects in the Project Management Software category stands at 1.3%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Management Software

PeerResearch reports based on Zoho Projects reviews

TypeTitleDate
CategoryProject Management SoftwareMay 30, 2025Download
ProductReviews, tips, and advice from real usersMay 30, 2025Download
ComparisonZoho Projects vs monday.comMay 30, 2025Download
ComparisonZoho Projects vs JiraMay 30, 2025Download
ComparisonZoho Projects vs Microsoft ProjectMay 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Jira4.19.2%91%274 interviewsAdd to research
monday.com4.76.5%98%227 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Zoho Projects offers seamless integration with tools like CRM, features such as Gantt charts, time tracking, and automation. Users appreciate the robust customization and scalability. The ability to create blueprints, track task progress, and manage projects with API integrations is valuable. It's user-friendly, affordable, and aligns with complex project needs. Timesheets, client feedback integration, and collaboration tools enhance utility, while the integration with Zoho apps extends its features.
  • "I would rate the overall solution ten out of ten."
  • "Customer service and support are excellent."
  • "Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools."

Room for Improvement

Zoho Projects users suggest multiple enhancements. They mention the need for a better user interface and improved mobile app functionality. Integration with third-party applications requires enhancement, as well as real-time collaboration features. Technical support needs improvement, and more advanced security features are desired. There are calls for additional customization options, AI-driven analytics, and automation tools. Users experience challenges with task management, including issues with template management and drag-and-drop functionality. Reporting and milestone features could also be expanded.
  • "At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges."
  • "The price of Zoho Projects has increased significantly over time. Initially, it was an affordable option for early adopters, but the price has risen four to five times."
  • "The adaptation process can be enhanced with training sessions and templates."

ROI

Zoho Projects delivered a significant ROI, with organizations recognizing a 50% profit and enhanced productivity. Its implementation improved project visibility and effective monitoring, leading to timely completion. While monetary savings weren't substantial, users benefited from optimized workflows and streamlined processes through SOPs combined with Zoho Projects.

Pricing

Zoho Projects offers a cost-effective pricing model, beneficial for enterprise buyers. The solution's enterprise license is valued at $35 per user annually, integrating 54 applications into one license. Regional pricing varies; in India, the Enterprise version costs INR 630 per user monthly. It's identified as cheaper than competitors like Salesforce, with pricing models adapting across regions. Some users noted price increases over time, though generally, it remains an affordable and viable option.
  • "The solution is not very expensive."
  • "Zoho Projects' costs are yearly and affordable."
  • "The product is fairly priced."

Popular Use Cases

Zoho Projects is used for managing business processes, integrating with CRMs, handling timesheets, project planning and tracking, assigning tasks, and monitoring progress. Users track project timelines and milestones, coordinate team activities, and automate task management. Tools such as Gantt charts are used for progress tracking. It is popular for internal and external project coordination and bug tracking. Users map, communicate, and manage tasks and milestones for various projects, ensuring efficient departmental collaboration.

Service and Support

Customer service and support for Zoho Projects seem to vary. Some users report that technical support is slow and phone assistance needs improvement, rating it around six to eight out of ten. Others find email and chat support responsive, often resolving issues within 24 to 48 hours. Many agree the customer support is good, with some praising the assistance from dedicated personnel. Some users outside Zoho experience language barriers but find local support effective.

Deployment

Zoho Projects' setup is generally easy, though customization may extend the process. Those with technical knowledge find it simple, while others face initial challenges. Complexity varies with cases requiring customizations or integrations. The cloud-based nature facilitates swift deployment, often needing only organizational information for setup. Users note quick deployment after clarifying requirements, though project management novices might struggle. Watching instructional videos can ease the setup. Many rate the process highly for intuitive implementation.

Scalability

Zoho Projects demonstrates high scalability, accommodating both small and larger teams with user numbers varying widely across organizations. Many prioritize its ability to extend well, frequently rating its scalability an eight to nine out of ten, showcasing its reliable use across diverse company sizes. Occasionally, users note minor improvements could enhance it further, mostly for additional features. Generally, users find it conducive for expanding operations smoothly, maintaining effectiveness across varying scales of project demands.

Stability

Zoho Projects is often considered highly stable, receiving ratings ranging from 6.5 to 9 out of 10 for stability. Users note its reliability, with few issues such as occasional glitches or latency. Some users have observed improvements over time. Most have not faced significant problems, attributing any downtime to cloud-related issues. Stability perceptions are positively influenced by prompt notifications regarding downtime and updates.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Zoho Projects Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
79%
Manufacturing Company
3%
Financial Services Firm
2%
Performing Arts
2%
Media Company
2%
Computer Software Company
2%
Comms Service Provider
1%
Healthcare Company
1%
Insurance Company
1%
Non Tech Company
1%
Logistics Company
1%
Hospitality Company
1%
Government
1%
Wellness & Fitness Company
1%
Museum Or Institution
1%
Non Profit
1%
Energy/Utilities Company
1%
Real Estate/Law Firm
1%
Recruiting/Hr Firm
1%
Construction Company
1%
Training & Coaching Company
1%
Transportation Company
1%
Legal Firm
1%

Compare Zoho Projects with alternative products

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Zoho Projects customers

Intel, Jaguar, PWC, Yatra, Yale, Timex

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Project Management Software

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Zoho Projects reviews

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Sainath Racherla - PeerSpot user
Associate Director at Scimax Global LLC
Verified user of Zoho Projects
Feb 24, 2025
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed

Pros

"Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools. "

Cons

"The adaptation process can be enhanced with training sessions and templates."

What is our primary use case?

The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.

What is most valuable?

Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools. Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable. Additionally, the audit logs feature is beneficial.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (445 words)
Jacob Shetty - PeerSpot user
Customer Success Manager at SME Advantage Ltd
Verified user of Zoho Projects
Jun 30, 2023
A cost-effective project management tool that can be deployed in a very less time-frame

Pros

"It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects."

Cons

"The telephone support provided by the support team should become better."

What is our primary use case?

I run projects in my company. My team executes the project. I look at the project management aspect completely. I assign tasks to my team members, and they coordinate over Zoho Projects and update the statuses, respond to issues, and do the time tracking. Hence, all of the project management stuff is done in Zoho Projects.

What is most valuable?

The best thing about Zoho Projects is that it is not just a project management tool. It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects. Also, the customization within Zoho Projects is quite good. The features for customization are good, and the tool's time tracking is amazing.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (906 words)
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Yogesh Kumar Mali - PeerSpot user
Managing Director at ALPHA LABS TECH PVT LTD
Verified user of Zoho Projects
Jun 7, 2023
A scalable solution with great features that enable efficient collaboration

Pros

"Timesheets and the ability to add attachments are very valuable features to us."

Cons

"The solution should improve on integration and customization."

What is our primary use case?

We are an IT services company. We run projects, create milestones and tasks, assign users to tasks, and the project owner manages them. We can also add feedback, notes, and documentation to the tasks. We also use the tool for monitoring tasks and logging the time a user takes to finish a task.

What is most valuable?

Timesheets and the ability to add attachments are very valuable features to us. If any specific tasks in the project need feedback from our clients, we can immediately add all the links, comments, and screenshots to the task. When we review the task with the client, we can go through the tasks, look into the comment, and refer to the attached links.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (582 words)
MS
Engineer information management services at SCTIMST
Verified user of Zoho Projects
Apr 11, 2025
Collaboration tools have improved project management and task sharing among colleagues

Pros

"I would rate the overall solution ten out of ten."

Cons

"At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges."

What is our primary use case?

I use Zoho Projects for managing the routine management of projects and for sharing with my colleagues.

What is most valuable?

I find Zoho Projects quite simple and it offers available support. It is aligned with the 'Make in India' policy. We have four users currently sharing tasks and reports among ourselves. The collaboration tools within Zoho Projects are good.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (302 words)
Subha Mariappan - PeerSpot user
Senior PPM consultant at CAPPMPL
Verified user of Zoho Projects
Sep 12, 2024
Provides good automation and integration with different products and third-party applications

Pros

"The solution's most valuable features are automation and integration with different products and third-party applications."

Cons

"The basic reports could be improved in Zoho Projects."

What is our primary use case?

We are Zoho partners, and we specialize in sales and technical matters. We implement Zoho Projects based on the client's requirements.

What is most valuable?

The solution's most valuable features are automation and integration with different products and third-party applications.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (283 words)
Onur Anlargu - PeerSpot user
Co-Founder at Nordo
Verified user of Zoho Projects
Jun 7, 2023
A flexible and user-friendly project management application

Pros

"Zoho Projects is very flexible and user-friendly."

Cons

"Zoho Projects' time log addition part can be improved."

What is our primary use case?

Zoho Projects is a project management application. Many companies and customers use Zoho Projects, especially to manage their long-time projects.

What is most valuable?

Zoho Projects has lots of good features like the other Zoho applications. Zoho Projects combines all the best features of other applications in the market and brings them together in their application. Zoho Projects is very flexible and user-friendly. Zoho Projects has a developer space where you can create your own functions or connections. Also, it has a very large marketplace where you can connect with third-party applications. It is also possible to connect with many different applications via APIs.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (409 words)
SHEHBAZ HUSSAIN - PeerSpot user
Certified Consultant/self employed at FAIRCHANCE FOR CRM
Verified user of Zoho Projects
Nov 26, 2024
It's a scalable, inexpensive solution that's easy to set up

Pros

"It's easy for a user with a technical background to set up Zoho Projects on their own. "

What is our primary use case?

We use Zoho Projects for everything, including timesheets and general project management tasks. 

How has it helped my organization?

Zoho Projects boosts efficiency by streamlining task management and enhancing team communication. It offers valuable tools like Gantt charts for better project tracking, though it can be complex for large projects.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (297 words)
Babatunde-Olugbode - PeerSpot user
Technical presales engineer at Avetium Consult Ltd
Verified user of Zoho Projects
Mar 10, 2024
Facilitates the creation of projects and collaboration with team members

Pros

"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control. "

Cons

"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage. "

What is our primary use case?

The tool enables the creation of projects and collaboration with team members by inviting them to the respective projects. Automation features include the automatic closure of tasks based on set criteria. The platform also sends reminders to track projects. 

What is most valuable?

While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.

It is easy to use and quite affordable. Reports are generated regularly, providing insights into ongoing and completed tasks. During sandbox meetings, there is no need for a separate sheet, as all relevant information is accessible within the application. 

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (556 words)