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Microsoft Project vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Project boosts ROI through better resource use, quicker timelines, and centralized management, streamlining workflow and reducing costs.
Sentiment score
7.7
Zoho Projects boosts profits by 50%, offers productivity and visibility gains, with valuable time savings and streamlined processes.
Microsoft Project does help save time and money due to its completeness as a project management solution.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
6.5
Users experience mixed tech support, balancing onsite/offshore models, community forums, and improved language availability; average rating is 7/10.
Sentiment score
6.7
Zoho Projects' customer service is mixed, praised for responsiveness but hindered by language barriers and telephone support issues.
Currently, there are more support personnel who speak English, and Microsoft has increased its Spanish language support compared to previous years.
I would give somewhere around 10 for my overall experience with support.
There is a website and a connection to AI for support.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
7.0
Microsoft Project supports large-scale users and complex tasks, with noted challenges in version differences and cloud integration.
Sentiment score
8.3
Zoho Projects is praised for scalability and flexibility, effectively serving small to large teams and diverse projects.
 

Stability Issues

Sentiment score
7.9
Microsoft Project is stable and reliable, with users reporting minimal issues, consistent performance, and positive usability experiences.
Sentiment score
7.9
Zoho Projects is highly stable with few issues; occasional glitches and downtime are often due to cloud-related factors.
Microsoft Project is a stable tool, and when using it in different projects, it works perfectly.
I would rate the stability of Microsoft Project as an eight out of ten.
Changes sometimes don't reflect.
 

Room For Improvement

Microsoft Project needs enhanced UI, better integration, collaboration features, streamlined reporting, improved training resources, and more affordable pricing.
Zoho Projects needs improved integration, user interface, mobile functionality, and support, with enhanced collaboration, analytics, security, and customization.
It would be beneficial to see enhanced reporting functionalities in future versions.
The worst part is handling too many items, like 1,000 items, which Microsoft Project struggles with, especially when printing.
Microsoft Project tends to become very unstable on large project plans with more than 400 lines.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

Microsoft Project offers cost-effective pricing, but expenses rise with plugins and users, bundled within Microsoft 365 subscriptions.
Zoho Projects is a cost-effective project management tool, with competitive pricing and value through the Zoho One license.
The issue with Microsoft is that the license is per personnel, making it expensive.
I believe it's usually included in the Microsoft 365 package.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

Microsoft Project is praised for its detailed scheduling, integration, and user-friendly interface, supporting complex plans with robust features.
Zoho Projects provides an integrated, customizable, and user-friendly platform with excellent collaboration, automation, and tracking features, boosting productivity.
The collaboration features are valuable for controlling the project and transmitting information to other team members when working in a team.
This tool is the most accurate project management tool, allowing me to run a full set of project activities without having to switch between different tools for scheduling and other tasks.
The scheduling part of Microsoft Project is easy; if you change one of the dates, the rest of the dates automatically get changed based on the dependency.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

Microsoft Project
Ranking in Project Management Software
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
13th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Microsoft Project is 5.6%, down from 9.4% compared to the previous year. The mindshare of Zoho Projects is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Microsoft Project5.6%
Zoho Projects1.1%
Other93.3%
Project Management Software
 

Featured Reviews

Nurul Asyikin Wahab - PeerSpot reviewer
Efficient project management with robust data tracking and an easy setup
When I have too many elements or items in a project, it becomes cumbersome, especially during printing. Non-technical users do not need all the data, so it's primarily for technical personnel. Without guidance, it's challenging to use the app. With guidance and expert knowledge, it becomes manageable, however, it's not for non-technical teams. The worst part is handling too many items, like 1,000 items, which Microsoft Project struggles with, especially when printing. Printing on A3 size is quite burdensome, so I prefer viewing it on a tablet or computer. On a tablet or phone, I can see the full project elements depending on the screen size.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
Aerospace/Defense Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise14
Large Enterprise41
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Microsoft Project?
The product's initial setup phase is easy.
What is your experience regarding pricing and costs for Microsoft Project?
The company typically pays for the Microsoft Project licensing. I'm not certain about the exact cost of the licenses, but I believe it's usually included in the Microsoft 365 package.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
What is your primary use case for Zoho Projects?
I use Zoho Projects ( /products/zoho-projects-reviews ) for managing the routine management of projects and for sharing with my colleagues.
 

Comparisons

 

Also Known As

Project Pro, MS Project
No data available
 

Overview

 

Sample Customers

Aston Martin, ABANCA, Airbus Group, Capita, Cardiff University, City of Saskatoon, Intel, Pegasus Airlines, South Australia Power Network (SAPN), Israeli Ministry of Construction and Housing
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Microsoft Project vs. Zoho Projects and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.