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Trello vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Trello's free version saves time, enhances workflows, and organizes tasks, providing value despite users' challenges in quantifying ROI.
Sentiment score
8.1
Zoho Projects offers increased productivity, better project visibility, and cost-effectiveness, though monetary gains were less evident for users.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
2.1
Trello is intuitive with mixed technical support satisfaction; users appreciate online resources but note occasional support delays from time zones.
Sentiment score
6.5
Zoho Projects customer service varies; some praise responsiveness while others experience delays and language barriers affect satisfaction.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
 

Scalability Issues

Sentiment score
6.1
Trello is effective for small teams but faces scalability limitations for larger organizations, needing better management and integration features.
Sentiment score
7.9
Zoho Projects is widely rated for scalability, supporting small to large teams, though improvement is needed for very large projects.
 

Stability Issues

Sentiment score
6.8
Trello is stable and reliable, highly rated by users, with minor issues in flexibility and performance under extensive data.
Sentiment score
7.9
Zoho Projects is highly stable, reliable, and user-friendly, with occasional glitches; recent updates have improved performance.
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

Trello users seek enhanced time tracking, integration, customization, notifications, and improved mobile experience for better task and team management.
Zoho Projects needs improvements in UI simplicity, integrations, support, task management, collaboration, mobile functionality, and AI analytics.
More control over email notifications would also be helpful.
VP Product at PeerSpot
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
Frontend Web Developer at PeerSpot
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Customer Success Manager at PeerSpot
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
Managing multiple projects in the project presents challenges.
Engineer information management services at SCTIMST
 

Setup Cost

Trello's pricing is versatile, with a free version and scalable paid options, though some feel costs are high.
Zoho Projects provides cost-effective pricing with competitive plans, remaining affordable compared to competitors like Salesforce, despite regional variations.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

Trello offers intuitive drag-and-drop functionality, Kanban-style visualization, easy collaboration, and flexibility across devices with customizable organization options.
Zoho Projects offers automation, integration, and customization, enhancing project efficiency with CRM, finance tools, and seamless task management.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people.
Senior Content Strategist at PeerSpot
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
The collaboration tools within Zoho Projects are good.
Engineer information management services at SCTIMST
 

Categories and Ranking

Trello
Ranking in Project Management Software
6th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Trello is 2.1%, down from 3.1% compared to the previous year. The mindshare of Zoho Projects is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Trello2.1%
Zoho Projects1.1%
Other96.8%
Project Management Software
 

Featured Reviews

Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Keeps requests better organized
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people. I can say that I really enjoyed using Trello for a lot of things, and it has some really good features, such as helping people write out descriptions and the comment section being absolutely one of the best parts of it.
Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Educational Organization
9%
Media Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise11
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not know about the pricing, setup cost, and licensing for Trello because this part was handled by another coworker, and I never worked with that part.
What needs improvement with Trello?
It is hard to track completed requests and show performance based on closed cards.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
More technical features for agile methodology would be valuable. Beyond automation and integration enhancements, additional improvements and enhancements to Zoho Projects would be beneficial in the...
What is your primary use case for Zoho Projects?
Zoho Projects is used for project management and task coordination. The Gantt chart feature is utilized for visual project timeline representation. The project planning capabilities are beneficial ...
 

Comparisons

 

Overview

 

Sample Customers

Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Trello vs. Zoho Projects and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.