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Trello vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Trello's free version optimizes workflow by organizing tasks, saving time, reducing meetings, and improving communication efficiency despite unquantifiable ROI.
Sentiment score
7.7
Zoho Projects boosts profits by 50%, offers productivity and visibility gains, with valuable time savings and streamlined processes.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
2.5
Trello users often find help center sufficient, but customer service is praised for quick, mostly timely resolutions via web and email.
Sentiment score
6.7
Zoho Projects' customer service is mixed, praised for responsiveness but hindered by language barriers and telephone support issues.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
6.2
Trello is scalable for small teams, easy to use, but may not meet larger enterprise needs compared to alternatives.
Sentiment score
8.3
Zoho Projects is praised for scalability and flexibility, effectively serving small to large teams and diverse projects.
 

Stability Issues

Sentiment score
7.2
Trello is praised for stability and reliability, with some slowdown on large data, but generally no major issues reported.
Sentiment score
7.9
Zoho Projects is highly stable with few issues; occasional glitches and downtime are often due to cloud-related factors.
Changes sometimes don't reflect.
 

Room For Improvement

Users want Trello to improve time tracking, integrations, analytics, and customization for handling complex tasks and data effectively.
Zoho Projects needs improved integration, user interface, mobile functionality, and support, with enhanced collaboration, analytics, security, and customization.
More control over email notifications would also be helpful.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

Trello provides a free version and scalable paid plans starting at $6 per user, suitable for various business sizes.
Zoho Projects is a cost-effective project management tool, with competitive pricing and value through the Zoho One license.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

Trello streamlines project management with its intuitive interface, enhancing task visualization, collaboration, and integration capabilities for efficient coordination.
Zoho Projects provides an integrated, customizable, and user-friendly platform with excellent collaboration, automation, and tracking features, boosting productivity.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

Trello
Ranking in Project Management Software
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Project Management Software category, the mindshare of Trello is 2.7%, up from 2.6% compared to the previous year. The mindshare of Zoho Projects is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
7%
Financial Services Firm
6%
Insurance Company
5%
Educational Organization
63%
Manufacturing Company
5%
Financial Services Firm
5%
Transportation Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
The licensing is easy to scale with a number of seats. I am not directly involved with the pricing and cost aspects.
What needs improvement with Trello?
Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open. Each card move or addition re...
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
What is your primary use case for Zoho Projects?
I use Zoho Projects ( /products/zoho-projects-reviews ) for managing the routine management of projects and for sharing with my colleagues.
 

Comparisons

 

Overview

 

Sample Customers

Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Trello vs. Zoho Projects and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.