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Zoho Projects pros and cons

Vendor: Zoho
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Zoho Projects offers seamless integration with multiple tools like CRM, marketing, and finance, providing a unified experience in one platform.
The timeline features and Gantt charts in Zoho Projects are highly effective, aiding in tracking project progress and departmental operations.
Zoho Projects is renowned for its flexibility and scalability, making it suitable for businesses with varying needs and ensuring consistent project management.
Zoho Projects facilitates API integration, creating a unified interface across diverse platforms for enhanced customer engagement.
Efficient task management through automation and extensive integration capabilities significantly boosts project efficiency in Zoho Projects.

CONS

Zoho Meeting requires improvement in quality compared to Zoom or Microsoft Teams.
There is a need for more automation and better integration capabilities within Zoho Projects, as users encounter errors when trying to integrate with other platforms.
The price of Zoho Projects has significantly increased over time, making it less affordable for early adopters.
The time log addition feature in Zoho Projects could be improved.
The integration and customization of Zoho Projects need enhancement, as current options are either too basic or require lesser-known deluge code.
 

Zoho Projects Pros review quotes

Matt Costa - PeerSpot reviewer
Owner & Digital Marketing Manager at MPCosta
May 10, 2026
The most valuable feature of Zoho Projects that I have found is its time tracking.
Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Feb 24, 2025
Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools.
reviewer2782806 - PeerSpot reviewer
Functional Consultant at a non-tech company with 51-200 employees
Nov 26, 2025
Metrics and data points demonstrate project efficiency gains through Zoho Projects' task management features.
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,125 professionals have used our research since 2012.
MS
Engineer information management services at SCTIMST
Apr 11, 2025
I would rate the overall solution ten out of ten.
Jacob Shetty - PeerSpot reviewer
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
Timesheets and the ability to add attachments are very valuable features to us.
Subha Mariappan - PeerSpot reviewer
Senior P PM Consultant at CAPPMPL
Sep 6, 2024
The solution's most valuable features are automation and integration with different products and third-party applications.
Babatunde-Olugbode - PeerSpot reviewer
Technical presales engineer at Avetium Consult Ltd
Feb 29, 2024
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
Kishor Lamdande - PeerSpot reviewer
Zoho Developer at Megnet Limited
Aug 16, 2023
We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff.
Onur Anlargu - PeerSpot reviewer
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects is very flexible and user-friendly.
 

Zoho Projects Cons review quotes

Matt Costa - PeerSpot reviewer
Owner & Digital Marketing Manager at MPCosta
May 10, 2026
In some ways, for a small business, I feel Zoho Projects is a little too scaled and a little too enterprise.
Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Feb 24, 2025
The adaptation process can be enhanced with training sessions and templates.
reviewer2782806 - PeerSpot reviewer
Functional Consultant at a non-tech company with 51-200 employees
Nov 26, 2025
The overall rating for the tech support and customer service team is four out of ten.
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,125 professionals have used our research since 2012.
MS
Engineer information management services at SCTIMST
Apr 11, 2025
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
Jacob Shetty - PeerSpot reviewer
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
The telephone support provided by the support team should become better.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
The solution should improve on integration and customization.
Subha Mariappan - PeerSpot reviewer
Senior P PM Consultant at CAPPMPL
Sep 6, 2024
The basic reports could be improved in Zoho Projects.
Babatunde-Olugbode - PeerSpot reviewer
Technical presales engineer at Avetium Consult Ltd
Feb 29, 2024
If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.
Kishor Lamdande - PeerSpot reviewer
Zoho Developer at Megnet Limited
Aug 16, 2023
The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced.
Onur Anlargu - PeerSpot reviewer
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects' time log addition part can be improved.