We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
HCL Notes is known for its robust security, quick application development, and excellent integration capabilities, supporting CRM and email tasks.
| Product | Mindshare (%) |
|---|---|
| HCL Notes | 3.3% |
| Google Workspace | 14.3% |
| Microsoft Exchange Online | 9.0% |
| Other | 73.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Email Applications | Jun 22, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 22, 2026 | Download |
| Comparison | HCL Notes vs Google Workspace | Jun 22, 2026 | Download |
| Comparison | HCL Notes vs Microsoft Exchange Online | Jun 22, 2026 | Download |
| Comparison | HCL Notes vs Microsoft Exchange | Jun 22, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Google Workspace | 4.1 | 14.3% | 95% | 106 interviewsAdd to research |
| Microsoft Exchange Online | 4.3 | 9.0% | 96% | 93 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 33 |
| Large Enterprise | 73 |
HCL Notes offers a comprehensive platform for professionals focusing on secure communication, efficient data management, and streamlined application development. Despite a non-intuitive interface and challenges with modern integrations, it supports mobile access and real-time updates, ensuring a versatile use across multiple devices. The platform's backward compatibility allows applications to run seamlessly, enhancing workflow efficiency. Room for improvement includes updating the interface and addressing performance issues with large databases.
What are the most valuable features of HCL Notes?HCL Notes is often implemented in industries requiring secure communication and effective data management, such as customer relationship management and production database tracking. Its capacity for managing email and document tasks allows organizations to streamline office functions. The platform supports both on-premise and online environments, enhancing business process management and secure communication with HCL Domino.
HCL Notes was previously known as IBM Lotus Notes, Lotus Notes.
Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
| Author info | Rating | Review Summary |
|---|---|---|
| IT Director at ATOS | 5.0 | I've used HCL Notes since 2000, mainly for email due to its offline capabilities and integration with HCL Domino. It's stable, secure, and scalable, but needs greater market visibility as most companies now prefer Microsoft solutions. |
| Architect at a tech consulting company with 501-1,000 employees | 4.5 | I use HCL Notes primarily with Domino for its secure communication, offline replication, and encryption, though it lacks standalone functionality and multi-email support. It's stable, scalable, and easy to set up, but integration with other services needs improvement. |
| Administration & Technical Director at a tech services company with 11-50 employees | 4.5 | I've used HCL Notes since 1997 for critical databases, email, and calendars. It's secure, scalable, and customizable, though the interface feels outdated. Offline access and integration work well, and version 14.5 improved the upgrade process significantly. |
| RPA Developer at Hexaware Technologies Limited | 2.5 | My experience with HCL Notes was not good; it suffered from efficiency and management issues. I found Microsoft 365/Outlook significantly more efficient, offering a superior interface, better email categorization, and helpful AI features, all integrated smoothly. |
| Military Officer at a government with 5,001-10,000 employees | 3.5 | I use HCL Notes primarily for secure email communication with professional entities, ensuring smooth interactions. Its security is valuable, although the interface could be more user-friendly. Despite no specific ROI details, it enhances communication efficiency and engagement. |
| Manager assistant at a energy/utilities company with 10,001+ employees | 4.0 | We use HCL Notes for mail implementation, app development, and business processes. Despite good security and performance, web support needs upgrading. Managing separate passwords for clients and web services is challenging. We've achieved ROI over 20 years of usage. |
| IS Manager & Consultant HCL Domino at JACOB & ASSOCIATES | 4.5 | I highly recommend HCL Notes for its versatility in mailing, document sharing, and powerful workflow applications. It's stable, scalable, and offers great ROI with improved HCL support. My main critique is the client version's speed. |
| Senior Associate at a consultancy with 11-50 employees | 4.5 | We use HCL Notes/Domino for robust application development and office functions like email and calendaring. Its enduring backward compatibility is crucial, although it lacks a strong reporting engine. The cost offers great value given the efficiencies we've achieved. |
| Kierownik Biura Informatyki at EIB SA | 1.0 | We use HCL Notes for email and CRM management, valuing its strong security features. However, its performance struggles with large databases, and outdated XPages technology is prompting us to consider migration to another platform. |
| COE at Asia Pacific Computer Services | 4.5 | Having used HCL Notes since 1993, I find it a robust, secure, and stable knowledge management platform with excellent backward compatibility. Its development tools need updating, but I rate it 8-9/10 and recommend it. |
We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
We use HCL Notes for its offline capabilities, including the ability to work offline.
It is helpful because most people use mail online, such as Exchange or Outlook.
We have integration between HCL Notes and HCL Domino because we use HCL Domino locally on our premises.
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license.
Based on my extensive experience with HCL Notes, I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore, and most integrators work with Exchange or Outlook rather than HCL Notes.
Inside HCL Notes functionality, they have to be more visible in the market, which is very important.
I have been working with HCL Notes since 2000.
I would rate the stability of the product as the best.
The scalability of the product is really good. I have not faced any issues with the scalability.
I would rate HCL technical support as eight out of ten. I am satisfied with technical support, but there is always room for improvement.
Positive
The main competitor for HCL Notes on the market is still HCL Notes, as I prefer it.
I prefer to work with HCL and not with Exchange because it's easy to manage, easy to set up, and easy to migrate. It's secure, as its encryption is included by default to send emails between colleagues. I know which mail file belongs to which person, whereas in Exchange you only have one mail for one database for multiple users. If there's an issue with a mail user in HCL Notes, it affects only one user. With Exchange, if you have an issue, it's offline and impacts most people.
Regarding HCL Notes supporting various business processes such as CRM, I don't use it, but if I have an issue, I contact the support and we are satisfied with that.
I would rate HCL Notes 10 out of 10; for me, it's the best.
My main use case for HCL Notes is that it serves as the client machine to connect to HCL Domino, ensuring that the communication between HCL Notes and HCL Domino is secure. If I want to have a client-based system without using a web road, I can achieve an extremely secure connection between my Notes and my Domino server, making it integral to the platform.
HCL Notes has three components forming the client, which I consider crucial, namely HCL Notes, HCL Nomad, and HCL Verse. These components work together to connect to the Domino platform; however, if I look at Notes by itself, it feels limited as it is typically bundled with HCL Domino and not available as a standalone product.
The offline access feature in HCL Notes helps me significantly due to its strong replication mechanism, allowing me to work wherever I am, and when I connect, it facilitates two-way replication of information. Notes has offered offline replication for a long time, and while other modern platforms provide it today, the robustness of Notes allows me to schedule it in the background without worry.
The security framework of HCL Notes is effective in managing sensitive information because it runs on the same encryption and database encryption mechanisms as the Domino server. Each database on my laptop is encrypted and can only be accessed by logging into my Notes client with my passwords, ensuring that if my laptop is lost, the data in the Notes databases cannot be recovered by anyone else.
The security at the encryption level provided by HCL Notes is wonderful.
I recommend that HCL Notes should be available as a standalone platform without the requirement for Domino, allowing users to buy it separately. Additionally, it should enable connections to multiple email services, as many of us use various email accounts, and I would like to utilize Notes as my client for these alongside my Domino server.
Making HCL Notes available as a platform without Domino and enabling connections to multiple email services would be beneficial improvements.
I have been working with HCL Notes for the same period as the client platform, similar to using Microsoft products where Microsoft Exchange is the server and Microsoft Outlook is the client, making HCL Notes akin to Microsoft Outlook.
I have had no complaints regarding the stability of HCL Notes as it is very stable.
HCL Notes is indeed a scalable solution for my needs.
It is scalable for larger environments, allowing every account holder to install Notes on their system. There are mechanisms for organizations to remotely install Notes on multiple machines, making it easy to scale from that perspective.
I have not needed technical support for HCL Notes, but I know that the support is good, as HCL generally provides quality support, and once Notes is running, it performs reliably without issues.
Positive
Setting up HCL Notes is straightforward and works with just one click.
I have not integrated HCL Notes with other enterprise applications as I primarily use it to connect to Domino without attempting to connect to others.
There are integration capabilities, but I have not really explored them.
I recognize that HCL Notes has extensive customization capabilities, but I focus more on building customization at the server level, as it offers a better solution than individual Notes client customizations.
HCL Notes is on-premise and must be installed on a laptop. It is only available for Windows and Mac and does not run on Linux.
I have not faced problems with HCL Notes, though one minor issue was that using Notes to connect to clients not running on Domino, such as Gmail or Outlook, is not particularly great.
If you plan to use HCL Notes, be prepared that it may not be an option if you need to connect to multiple service providers, requiring some tweaking. However, using it with Domino and a couple of providers works well. HCL Notes should be viewed as a package along with Domino rather than solely as a standalone system, as it has limitations when used on its own.
I rate HCL Notes 9 out of 10.
Our use case for HCL Notes is that we use it for critical production databases and a lot of administration databases.
We use it for email and calendars extensively.
We have experience working with the offline access feature in HCL Notes, as we can use it offline.
I have it on my laptop and can look at the databases when not connected because I have local copies.
The security framework of HCL Notes is very helpful for us, as it is very secure with database encryption and key distribution capabilities.
Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned.
It could be modernized by the development team.
We have been using HCL Notes since 1997.
The stability of HCL Notes rates as a nine out of ten.
The scalability of HCL Notes rates as a ten out of ten.
It is very well-priced.
Technical support deserves an eight out of ten rating.
When we encounter issues and report them to HCL, they are very diligent.
However, if we cannot immediately provide requested information such as backups or email copies, they tend to close tickets before we can respond.
Version 14.5 of HCL Notes has a much more efficient auto-upgrade process.
The previous version had a more complicated upgrade process, but version 14.5 has significantly improved this feature.
We are currently using version 14.0.
For setup, we utilize both internal and external resources.
We have an internal programmer and handle administration ourselves, while also employing two outside companies for programming and third-line administration support.
We actively work with HCL Notes and have integrated it with other applications as it is installed on Windows.
We use HCL Notes and Domino, along with HCL Connections and HCL BigFix.
Regarding customization, we assess all internally written databases.
We modify all databases, including mailboxes.
HCL Notes is easy to customize as it is simple and fast, making it cost-effective for development.
The only slower development aspect is using HCL Leap, the new web solution, where standard functionality is straightforward but customization through JavaScript is more complex.
We are working with on-premises HCL Notes, with everything hosted internally.
The only external component is Nomad on tablets, which we use to collect data from farms and import it back into the system.
Everything we have works very efficiently, including a reception login screen written in a very early version of Notes (approximately version 5) using web use, which still maintains its functionality and appearance.
Based on our experience, we rate HCL Notes 9 out of 10.
HCL Notes has features similar to what we can get on other products such as Outlook, with everything in one place. We find that Microsoft is more efficient compared to HCL Notes. We have seen some database issues where the mail takes a lot of time to send and receive. Managing and streamlining all the mailing section, calendars, teams, chats, and everything has been challenging.
Office 365 has advantages over HCL Notes, offering a better interface and better categorization of emails. We get different kinds of options, including mail suggestions and AI options that can help users. Meetings, calendars, everything is in one place, making it more efficient.
Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features. Meetings and calendars are all integrated in one place.
We are talking about HCL Notes, and I'm not certain it is easier to manage or has a better interface.
HCL Notes had some AI capabilities and support, though it was not very efficient.
I used HCL Notes for almost 5 to 6 years.
After HCL Notes was owned by IBM, we were using it from that time, but it shifted to HCL. For a few years, we moved to Microsoft.
The decision to switch from HCL Notes was mostly related to the features we could get on other products such as Outlook. Everything is in one place. We find that Microsoft is more efficient compared to HCL Notes.
The pricing for HCL Notes was managed by the procurement team. They mostly deal with partners and do the negotiations, so my team is not involved in that. I have no comment on the pricing perspective.
When comparing HCL Notes and Outlook, I found Microsoft M365 more efficient.
My overall experience with HCL Notes is not good.
I cannot recollect any strengths in HCL Notes right now.
I had some experience with their AI technology and AI-driven features for transcription, but now as we have moved on from HCL Notes, I cannot provide more details.
I would rate HCL Notes challenges as a five.

I only use HCL Notes for email services. When dealing with businesses, particularly professional entities such as ministries or other companies that provide military-related items, using HCL Notes ensures smooth communication without reservations. If I contact them using my Gmail account, I might not receive a reply or be asked to switch to my company's HCL Notes-based email.
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
One area for improvement would be making the interface more user-friendly. Compared to other competitors, HCL Notes could enhance its GUI. While I am capable of using it, others who are less familiar with the platform might face challenges.
I have been using HCL Notes for more than six years.
Although I cannot provide specific details on financial returns, using HCL Notes aids in ensuring secure communications, especially when dealing with professional and business entities, contributing to efficiency. This indirectly saves time and ensures better engagement.
I am still researching the pricing aspect. I was informed that HCL Notes tends to be more cost-effective in terms of storage allocation compared to Google. While Gmail's business started with 30 gigs, HCL Notes initially offered one gig, with the possibility of expansion.
I recommend HCL Notes to others, especially for businesses that prioritize security and confidentiality. It stands out for being less susceptible to data breaches.
On a scale of one to ten, I would rate the product a seven out of ten.
We use the solution for mail implementation, app development or business processes.
We use the tool for mail services.
The security and performance of the solution are good even though our platform is variable, except for the mail services.
Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access.
There could be a feature to interpret if the web access is available from any end-user equipment.
I rate the solution’s stability an eight out of ten.
I rate the solution’s scalability an eight out of ten.
We don’t have any support from the provider.
The initial setup is not easy. This version was deployed for more than 20,000 users. There was a very complex geographic redundancy requirement, so it was necessary to create a complex design. We have three regional sites where we deployed the servers and old infrastructure.
We’ve achieved ROI since we have had this software for over 20 years.
The solution is expensive. There are many components or features which make the price very high.
I recommend the solution if it is affordable, with better security and a performance tool.
Overall, I rate the solution an eight out of ten.

What I like about this solution is that you can use it for mailing, as a client for email, and you can also use it for workflows. So, you can easily develop applications. Even people who haven't got great IT skills can develop some basic applications to use in the company, especially a workflow application. So, it is for mailing and for applications, which is a great thing about HCL Notes.
It is very good for managing and sharing documents on the network or inside the company. It works very well for sharing documents.
It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents.
People who are on the move outside the company but need to interact with the database of the company can do some tasks in the HCL Notes application offline. When they have connectivity, the information is updated or replicated in real-time. They can install the application on different devices. They can use it on mobile phones or iPad.
I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.
I have been using this solution for over 20 years. I started using it in 2000. At that time, it was called Lotus Notes. Its name was changed, and now, it is called HCL Notes.
It is very stable. I am an administrator of HCL Domino, which is the server part of this software. I have had two or three problems in about 20 years. So, after installing it, it is not necessary to do any intervention because it is very stable.
It is absolutely scalable. In my company, there are 30 users with three or four servers, but I do a job for a company that has thousands of users.
Previously, it was an IBM product, and before moving to HCL, their support was the poorest. It didn't exist. With HCL, there is fresh air, and there is a new strategy. They do a great job of supporting clients and upgrading this product. HCL's support is very good.
For people outside IT, it is not very easy, but for people who have some knowledge of IT, it is easy. If you give it to people outside the IT world, it is not very easy because it asks for some parameters, and the only people who work on HCL Notes know that.
There is a client-side and a server-side. The first thing to do is to install the server, and its name is HCL Domino. After starting the server, you can proceed with the client. It depends on how many users you install. If you start with one user, it takes about 20 minutes for the server and the client. After that, every client will take about five minutes.
I know this product. I have worked on it for many years, so I implemented it myself.
For maintenance, in my opinion, it is better to have one person for developing the application and one person for administering the server. It is very stable on the administration side. So, if needed, you can use only one person to do it all and take care of the development and server administration. I did both for 20 years.
There is absolutely an ROI. A client has been using it since 2000. So, it has been about 22 years. They have certainly seen a return on investment. Otherwise, they would have changed.
I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product.
In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage. We paid some money each year, and we have generally upgraded our version. If we add clients, we will buy more client licenses.
I would never think of moving to another solution because my clients are very satisfied. If you put the right person or the right structure and follow and update this product correctly, it is hard for a client to think about moving to another solution.
My advice would be that you have to consider whether you have a mailing program. The company that starts to implement your IT infrastructure would certainly need a program for mailing. HCL Notes is a very good mailing product. It is also very good if you manage and share a lot of documents inside your company, and it works very well for workflows or decisional processes.
I would rate it a nine out of ten.
We use HCL Notes / Domino for application development, plus the usual office functions like email, personal and group calendaring, to-do and so on.
We like to call HCL Notes / Domino the Swiss Army Knife of application development technologies. The variety of applications that can be developed is almost endless. We have used it for CRM, warehousing, product management, fuel sales, safety management system, aircraft dispatch, aviation logbook, order entry, vacation scheduling, expense reporting (in multiple currencies), etc.
Quick application development is the number one feature. Backward compatibility is another strong feature. Applications we built in 1995 are still running without any changes today. Full integration of the email and calendaring with the in-house developed applications is a bonus.
HCL provides a number of application integration services as well that will be important to some customers.
Some people want something more modern than the Notes current front end, but it works. It's clear and straightforward. Those wishing a newer look can use the alternative HCL Verse product.
To modernize the look of old applications HCL does provide one-click tool to do just that. It doesn't change the code, but it modernizes the look.
The one thing missing in HCL Notes is a really good reporting engine.
Seamless integration with spreadsheet software (or built-in spreadsheet capability) would be great.
30 years
Rock solid stability and security, second to none.
HCL Notes / Domino is highly scalable. It's our understanding that there are companies with in excess of 10,000 employees using solutions built on Domino.
Since being taken over by HCL we have been astonished by the quality and timeliness of their support. We had a couple of issues and were assigned a dedicated rep who contacted is daily, sometimes more than once a day, to update us on the progress of our request. When escalation was needed the new rep was similarly engaged. Absolutely superb customer service. The best.
Positive
At my previous company, we used Pegasus Mail way back in the early-90s. From Pegasus Mail, we switched to what was then called Lotus Notes.
Lotus Notes was subsequently acquired by IBM and is currently owned by HCL.
For application development we used PC FOCUS. FOCUS (now called WebFOCUS) is marketed as primarily a reporting suite, but it has always had a full database capability as well.
In switching to Notes we acquired email, calendaring, etc. combined with a strong application development package.
The package is now branded as HCL Notes and HCL Domino. Notes is the front end - or rather one of the available front ends - and Domino is the server component.
There are several front ends for the Domino server: the Notes client, HCL Verse, iNotes, Nomad Web and, for mobile devices, HCL Nomad. The Domino server, in addition to performing administrative tasks such as user authentication, database management etc. is also an email server and web server. Applications can be exposed externally through the use of the included X-pages web development package.
One click setup for both the Domino server and Notes client. Server can be in-house on Windows or Linux or AIX. Or virtualized. Or in a cloud deployment.
Vendor. They are fully competent.
We currently pay $100 per user per year. Although we haven't measured them, the efficiencies we have achieved are worth many more times that amount.
Setup cost is minimal. HCL has a simple licensing model for Notes / Domino on a per user per month basis. "Guest" users are licence-free. The licensing model has no limit on the number of servers.
For email we are of course aware of Google's offerings like Gmail and branded Gmail, and at one company we do use them for now. I have used Thunderbird in the past for specialized applications.
For application development there are of course hundreds of options. But we have stuck with a technology that works for us.
We would recommend Notes to anyone who wants an extremely flexible product with rapid development features. This capability is a critical feature that makes a product like this feasible for smaller companies to create custom solutions. A fully-functional application can be developed in a day.
Overall, I would rate HCL Notes / Domino an eight out of ten.

We use it for email and as a full CRM tool to manage customer contacts. It's not just for email; we also use it for paper documents, insurance processes, and other things.
All processes in our company have been recorded in Domino databases, although we're in the process of migrating to another platform.
We had many integrations with other products, including SQL and accounting software. However, this has been a significant challenge because HCL Domino is an object database, not a relational database. We've had to use numerous third-party products for integration, and it hasn't always worked smoothly.
The most valuable feature is security. It's very easy to manage security on records, views, and tables.
But, it was much more difficult when we tried to replicate it in relational databases like SQL.
The performance was terrible because we have a very large database with around three million records, including attachments and scanned comments. It was slow, and integrating new technologies or designs was also slow.
The XPages technology we used was outdated, and development stopped, which is the main reason we're considering moving away from HCL Notes.
I've been using it for 25 years, since 2000.
The stability wasn't very good. I had problems with Traveler and some databases. When issues arise, it often affects the entire server, not just individual databases. This is one of the main reasons we're considering moving away from HCL Notes.
Scalability is also a problem. As we grew and our databases expanded beyond the recommended size of a few hundred thousand records, Notes became very slow.
We have about 200 users.
We only used support for the portal from HCL and for online resources. We haven't needed much beyond that.
Our team handled the deployment ourselves. We purchased the license and occasionally used online resources for learning.
A few years ago, we attended some courses, but otherwise, everything was done internally.
We purchased licenses for collaboration tools and used them in our developer team.
We ended our license last year. At that time, we had about 200 client licenses and a few developer licenses, maybe ten or four.
It was reasonably priced, but the product itself was not worth the cost.
Overall, I would rate my experience with HCL Notes a two out of ten, with ten being the best.
I am scoring it low because of the stability, performance, and the fact that Notes feels old-fashioned. They haven't solved very old bugs, like not being able to schedule meetings longer than one day. New technology like better calendars and collaboration features haven't been improved for years.
I wouldn't recommend using it.
HCL Notes is a document-oriented database application you can use for things like workflow, information sharing, etc. It's not a business application that does accounting or something like that. You use it on the knowledge side of the organization. People used to think of Lotus Notes and IBM Notes as just email products, but it's far more than that.
I have a software development kit I developed called Notes Tracker. If people purchase a license for Notes Tracker, they can then use it and merge it with their applications. For example, they can see who's contributing, using, or deleting information. It's a general-purpose tool. So I deal with a lot of people who are modifying their applications.
HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.
It's a user-friendly tool for knowledge-sharing applications, and it has great backward compatibility. For example, I started using Notes in 1993. You can take an application from 1993, and it will run without alteration on the latest version of Notes in 2022.
Some products from Microsoft and other vendors have to change every year. For example, the early Windows application was 16-bit and they increased that to 32 bits with Windows 95 in the mid-1990s. A decade later, they made 64-bit applications possible.
You have to get a brand-new of your application every time Microsoft changes the underlying architecture, but HCL Notes will let you install an application on the latest release, and runs without issue. You can enhance the application to make use of the new features in the latest release, but you can also run it the way it was built back in 1993.
I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then.
The development tool uses LotusScript, and the language has improved somewhat but hasn't gotten the facelift that Microsoft did for Visual Studio. At the same time, you could probably say the same about other development tools.
I used to work at IBM. I started there in 1970 and left after 25 years. In 1993, I started working with Lotus Notes, then IBM acquired it three or four years later and renamed it Domino. IBM sold a lot of software to HCL Technologies in 2018, and it became HCL Notes.
I've recently started using HCL Notes again. I have a product called Notes Tracker, which people can add to their applications to see what's happening and understand their applications better. I run a small development company, but my clients range in size. My smallest customers have a few users, but I also work with large banks and insurance companies.
HCL Notes is extremely stable. Every application from any vendor has issues, but Notes is a highly reliable and secure product. In my early days, 30 years ago, I worked in systems, networking, and communications performance. I've changed my focus to solving problems.
I don't work in the field anymore, but people tell me HCL Notes is highly scalable. HCL has added improvements to make it more scalable and stable in the last release. One of the significant improvements is integrating more seamlessly with applications from other major vendors like Microsoft and Oracle.
In particular, they've added more capacity to interact with mobile platforms. People use smartphones for everything, and that's one area where HCL has improved in the last few releases. It works with mobile platforms, social media applications, etc.
I've had clients with a few users or a small department within a large organization. For example, I had a client in South Africa who ran a small marketing group made up of individuals around the world. He said it was highly effective in helping them manage their workload. It also works for large banks and insurance companies.
My interactions with HCL have been good, but I haven't had many issues. I have an extensive technical background, so I don't need much support, but they've got some highly skilled people.
We had a company here in Melbourne that sells accounting software. They had different accounting applications, and you could buy one or a suite, and they would all interact with each other. They used Notes for a lot of their work, but they primarily used Microsoft software running on Windows.
About five or 10 years ago, the company decided to stop using Notes internally and rewrite all the internal applications to change them from notes to Microsoft tools. I worked with one project manager who said, "This is terrible. We've got some absolutely brilliant applications running in Notes that do the job perfectly." But the company decided to stop using Notes and use Microsoft products because they address the Microsoft uses.
He said that perfectly good applications are being thrown out to transition internal applications to Microsoft. He told me that Microsoft solutions are weak compared to Notes. They had to go through a painful migration process to migrate to the Microsoft solution. I presume it was Visual Basic or something. It was a horrible process and cost them time and money.
I provide my clients with everything they need to install the product and deploy it. In the case of my Notes Tracker product, deploying means getting a Notes developer to take the client applications. It might be a knowledge-sharing or workflow application. Still, they use my Notes Tracker product to add extra functionality to their workflow or knowledge-sharing applications.
I provide carefully designed documentation and examples. Clients rarely ask for help deploying it. They tell me it's straightforward. It's probably a bit different from some other vendors who have applications. It just depends. I've been in the IT industry since '90, so extremely aware of all the usual deployment issues.
I designed my own Notes Tracker product to be as painless to use as possible, but many software vendors don't do that. People criticize Notes because its appearance is outdated, and I agree, but behind that lackluster look is an extremely substantial platform for knowledge management, information sharing, monitoring, workflow, etc.
Notes Tracker only takes a few weeks to learn. Once they've done that, they don't contact me anymore. They take their applications one at a time and use Notes Tracker to enhance them. I rarely, if ever, hear from them after the initial contact.
I think the pricing is reasonable for the product. It's a rock-solid solution based on the original Lotus Notes designed in the late 1980s. By the third release, it was already a stable, secure product, and it continues to improve with each release.
The original Lotus had one license, but they changed to the IBM licensing model after the acquisition. When HCL took over, they used yet a different model. Now, you buy the base platform and tack on extra features. You only pay for what you need. That's one advantage, and it's not a bad way of doing things.
I can't give any figures, but some people hate the pricing model, and others love it. It's advantageous to their business, and they don't need to change their applications when different releases with new features. They can keep applications and upgrade Notes.
I rate HCL Notes nine out of 10. It has some issues, but HCL has done a lot of work to enhance it since they acquired the product in 2018. The weaknesses are disappearing with each new release. They continue to fix things and add new features with every release.
I recommend it. I've been forced to use some internet-based applications that were absolutely terrible. If only they had used something like Notes, it would be much more user-friendly and offer better value for money.
Some people are fanatical and they give Notes a rating of 10 out 10. Some people say it's terrible and rate it two or three, but I'd give it a solid eight or nine in most cases. There are still a few issues that need to be worked out, but HCL has been working hard to resolve some of the long-standing problems with Notes. Most of the older issues with Notes that people complain about have been fixed in the latest releases. My advice to prospective users is to get help from an HCL business partner.