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Zarafa vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zarafa
Ranking in Email Applications
16th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Zarafa is 1.4%, up from 0.4% compared to the previous year. The mindshare of Zimbra Collaboration is 7.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration7.1%
Zarafa1.4%
Other91.5%
Email Applications
 

Featured Reviews

it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Our customers are able to use this groupware solution to connect to Active Directory and OpenLDAP, although Postgres support would be an improvement.
Zarafa has several very valuable features, among them a very good Outlook-like web interface. Furthermore, ZPush for talking between ActiveSync and mobile devices is a valuable asset. In addition, one is able to connect via Outlook and the exchange protocol to Zarafa. This makes Zarafa a free, and working, alternative to Microsoft Exchange.
Vidya Shree - PeerSpot reviewer
CTO at Molecular Connections Private Limited
Deploys quickly and has a good web interface
Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This makes Zarafa a free, and working, alternative to Microsoft Exchange."
"Network NG Modules are valuable to us."
"The most valuable feature of Zimbra Collaboration is email functionality."
"The pricing of the solution is excellent; it's a newer solution with a modern interface and dashboard, the interface itself is very responsive and easy to navigate, the initial setup is very simple and straightforward, the stability is good and keeps getting better with each new update, and the solution really does scale very easily."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for both public and private clouds."
"The most valuable feature of Zimbra Collaboration is the cost."
"It is the best open source collaboration suite that I know, because it provides high availability and more performance than the other solutions."
 

Cons

"Not really, although the Zarafa-index component was using a lot of memory and disk I/O bandwith."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The installation is not straightforward, it can take two days for the full implementation."
"The product must be more customizable."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra is not very stable, but it's okay."
"They should enhance its online meeting features."
"Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange."
 

Pricing and Cost Advice

Information not available
"The solution is not expensive compared to other products."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"We pay yearly licenses for Zimbra Collaboration."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The price of the solution is low."
"We do not pay for licenses to use this solution."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Comms Service Provider
10%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

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How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Overview

 

Sample Customers

Tivoli, InterAkt Contour, Riagg Rijnmond, Lammerink, Revell, KMP, International School of the Hague
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: April 2026.
895,272 professionals have used our research since 2012.