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HCL Notes vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
6th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
10th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Applications category, the mindshare of HCL Notes is 3.1%, down from 3.4% compared to the previous year. The mindshare of Zimbra Collaboration is 6.0%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
HCL Notes3.1%
Zimbra Collaboration6.0%
Other90.9%
Email Applications
 

Featured Reviews

AT
IT Director at ATOS
Has improved email security through built-in encryption and supported offline work effectively
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license. Based on my extensive experience with HCL Notes, I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore, and most integrators work with Exchange or Outlook rather than HCL Notes. Inside HCL Notes functionality, they have to be more visible in the market, which is very important.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers unique capabilities, excellent security, and replication features."
"The tech support is good."
"People criticize Notes because its appearance is outdated, and I agree, but behind that lackluster look is an extremely substantial platform for knowledge management, information sharing, monitoring, workflow, etc."
"The solution is practical, good interface, and performs well."
"With HCL Notes, my organization has been able to do a little more in that regard, as they have built in and integrated with other systems like the leave management so I do not have a separate HR portal where I have to go in and apply for leave, and all of that is managed through my email client."
"I prefer to work with HCL and not with Exchange because it's easy to manage, easy to set up, and easy to migrate."
"In summary, this is a good product but there are always some areas for improvement."
"The product is very stable and scalable."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The Zimbra Collaboration's most valuable feature is web access."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"Zimbra Collaboration has a good web interface."
"The logs, troubleshooting, and tracking we have found to be the most valuable features, and when we have any issues with lost messages these features are useful because it is very easy to track and log."
"The solution is easy to implement."
"The configuration is simple."
"Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier."
 

Cons

"Some people complain that they want something more modern and jazzy."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"My overall experience with HCL Notes is not good."
"GUI and replication can be improved."
"The performance was terrible because we have a very large database with around three million records, including attachments and scanned comments. It was slow, and integrating new technologies or designs was also slow."
"We are actually in process of shifting away from this software; I can not really think of any pros to talk about when it comes to this solution that make it better than something else."
"Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team."
"I would like HCL to update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"The product must be more customizable."
"It would be great if a group chat feature were created to allow for a team environment."
"There are some security issues."
"They should enhance its online meeting features."
"The installation is not straightforward, it can take two days for the full implementation."
"The antispam and antivirus features are hard to understand on mobile devices."
"It does have a few bugs."
 

Pricing and Cost Advice

"The price is reasonable."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"The solution is expensive. There are many components or features which make the price very high."
"We pay licensing fees on a yearly basis."
"It was reasonably priced, but the product itself was not worth the cost."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"We pay annually for the use of the solution."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration offers a good price-to-feature ratio."
"The solution is competitively priced."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"The price of the solution is low."
"The solution is not expensive compared to other products."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
8%
Outsourcing Company
8%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with HCL Notes?
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license. Based on my extensive experience with HCL Notes, I think HCL can make its pro...
What is your primary use case for HCL Notes?
We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
What advice do you have for others considering HCL Notes?
Regarding HCL Notes supporting various business processes such as CRM, I don't use it, but if I have an issue, I contact the support and we are satisfied with that. I would rate HCL Notes 10 out of...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: September 2026.
917,743 professionals have used our research since 2012.