No more typing reviews! Try our Samantha, our new voice AI agent.

HCL Notes vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
7th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of HCL Notes is 3.2%, up from 3.3% compared to the previous year. The mindshare of Zimbra Collaboration is 6.9%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.9%
HCL Notes3.2%
Other89.9%
Email Applications
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Challenges with efficiency and interface lead to transition while offering some useful organization features
Office 365 has advantages over HCL Notes, offering a better interface and better categorization of emails. We get different kinds of options, including mail suggestions and AI options that can help users. Meetings, calendars, everything is in one place, making it more efficient. Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features. Meetings and calendars are all integrated in one place.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is one of the best products in the world for workflow applications."
"There are two real headliners: The first one is that ongoing license cost is a fraction of its competition, and secondly: security, security, security; it is the most secure platform you will ever have."
"Security is the most valuable feature, better than you get in 365."
"Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features."
"The most valuable feature is the access that it provides to documents, which offers us an easy way to make changes."
"People criticize Notes because its appearance is outdated, and I agree, but behind that lackluster look is an extremely substantial platform for knowledge management, information sharing, monitoring, workflow, etc."
"I prefer to work with HCL and not with Exchange because it's easy to manage, easy to set up, and easy to migrate."
"The tech support is good."
"VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for both public and private clouds."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The most valuable feature of Zimbra Collaboration is the cost."
"The web interface is powerful and easy to use."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Zimbra Collaboration's sharing features are most valuable."
"Good email solution and it's open-source."
 

Cons

"Some people complain that they want something more modern and jazzy."
"The loading time can be excessive."
"While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"The solution could improve by adding some more features."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"One minor issue was that using Notes to connect to clients not running on Domino, such as Gmail or Outlook, is not particularly great."
"GUI and replication can be improved."
"I can confidently say that Zimbra is good enough for 2,000 client users, but at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra is not very stable, but it's okay."
"The product must be more customizable."
"The support was lacking in my experience."
"It does have a few bugs."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
 

Pricing and Cost Advice

"It was reasonably priced, but the product itself was not worth the cost."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"We pay licensing fees on a yearly basis."
"The price is reasonable."
"The solution is expensive. There are many components or features which make the price very high."
"We pay annually for the use of the solution."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration offers a good price-to-feature ratio."
"The solution is competitively priced."
"The price of the solution is low."
"We do not pay for licenses to use this solution."
"The solution is not expensive compared to other products."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
13%
Manufacturing Company
11%
Financial Services Firm
7%
Computer Software Company
7%
Comms Service Provider
10%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with HCL Notes?
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license. Based on my extensive experience with HCL Notes, I think HCL can make its pro...
What is your primary use case for HCL Notes?
We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
What advice do you have for others considering HCL Notes?
Regarding HCL Notes supporting various business processes such as CRM, I don't use it, but if I have an issue, I contact the support and we are satisfied with that. I would rate HCL Notes 10 out of...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.