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HCL Notes vs Zimbra Collaboration comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HCL Notes vs. Zimbra Collaboration report (Updated: September 2022).
634,590 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution provides great security.""HCL Notes is stable most of the time.""The initial setup was easy for me.""Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply.""The most valuable feature is the UI.""The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.""HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.""It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."

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"Zimbra Collaboration's sharing features are most valuable.""Good email solution and it's open-source.""The most valuable feature of Zimbra Collaboration is email functionality.""The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log.""The web interface is powerful and easy to use.""The product is easy to set up.""One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software.""Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."

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Cons
"I would like to see integration with other solutions.""GUI and replication can be improved.""I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then.""The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same.""We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier.""The loading time can be excessive.""The interface could be more user-friendly. Some additional trainings could be added as well.""The solution could improve by adding some more features."

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"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""The installation is not straightforward, it can take two days for the full implementation.""Zimbra Collaboration's video conferencing could be improved.""The solution could use more integration with third-party tools.""It does have a few bugs.""The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved.""It would be great if a group chat feature were created to allow for a team environment.""There are some security issues."

More Zimbra Collaboration Cons →

Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • More HCL Notes Pricing and Cost Advice →

  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • "Zimbra Collaboration is expensive, and there is no perpetual license option."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is very stable and scalable.
    Top Answer:The way Notes has improved us is that we are able to do a lot of things from the single platform of Notes. While it is a good thing — I would definitely say it is a good thing — but then this software… more »
    Top Answer:We have an on-premise deployment. After all, it is an email client. The way you use Microsoft Outlook or any other email client it makes sense to be deployed on-premise. They do have a SaaS version… more »
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The stability is good and keeps getting better with each new update.
    Top Answer:The solution is very low cost. It's an open-source solution. It's not an expensive option.
    Ranking
    5th
    out of 20 in Email Applications
    Views
    4,275
    Comparisons
    2,325
    Reviews
    9
    Average Words per Review
    582
    Rating
    8.3
    3rd
    out of 20 in Email Applications
    Views
    7,039
    Comparisons
    5,715
    Reviews
    13
    Average Words per Review
    373
    Rating
    7.9
    Comparisons
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Offer
    Learn more about HCL Notes
    Learn more about Zimbra Collaboration
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company21%
    Government11%
    Manufacturing Company5%
    REVIEWERS
    Media Company29%
    Financial Services Firm14%
    Comms Service Provider14%
    Security Firm14%
    VISITORS READING REVIEWS
    Comms Service Provider34%
    Computer Software Company15%
    Government7%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business58%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise53%
    REVIEWERS
    Small Business70%
    Midsize Enterprise15%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise25%
    Large Enterprise46%
    Buyer's Guide
    HCL Notes vs. Zimbra Collaboration
    September 2022
    Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: September 2022.
    634,590 professionals have used our research since 2012.

    HCL Notes is ranked 5th in Email Applications with 9 reviews while Zimbra Collaboration is ranked 3rd in Email Applications with 13 reviews. HCL Notes is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of HCL Notes writes "It's a user-friendly tool for knowledge-sharing applications with good backward compatibility". On the other hand, the top reviewer of Zimbra Collaboration writes "Automatic backup with good web client features for an easily scalable, stable, installable and manageable solution". HCL Notes is most compared with HCL Verse, HCL Domino, Microsoft Exchange, Google Workspace and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Microsoft Exchange Online, KerioConnect, IceWarp and Zarafa. See our HCL Notes vs. Zimbra Collaboration report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.