We performed a comparison between HCL Notes and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is practical, good interface, and performs well."
"The solution provides great security."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"It is easy to integrate the product with other services."
"The most valuable feature is the UI."
"The product is very stable and scalable."
"The initial setup was easy for me."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The product is easy to set up."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The configuration is simple."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"Notes needs a major upgrade for the UI."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"It is a heavy program and uses more resources than an email client should."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"The solution could improve by adding some more features."
"I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"There are some security issues."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could improve by making it easier to use."
"The antispam and antivirus features are hard to understand on mobile devices."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"It would be great if a group chat feature were created to allow for a team environment."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. HCL Notes is rated 8.0, while Zimbra Collaboration is rated 8.0. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and OpenText GroupWise. See our HCL Notes vs. Zimbra Collaboration report.
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