Try our new research platform with insights from 80,000+ expert users

HCL Notes vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
8th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Email Applications category, the mindshare of HCL Notes is 3.5%, up from 3.1% compared to the previous year. The mindshare of Zimbra Collaboration is 7.9%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zimbra Collaboration7.9%
HCL Notes3.5%
Other88.6%
Email Applications
 

Featured Reviews

Herad Howell - PeerSpot reviewer
Secure communications that prompts responses with room for improved user interface
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers unique capabilities, excellent security, and replication features."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"HCL Notes is stable most of the time."
"Notes is a perfectly adequate front end. It's clear and straightforward."
"The software's secure communication is particularly useful when dealing with professional entities."
"The product is very stable and scalable."
"The most valuable feature is security. It's very easy to manage security on records, views, and tables."
"The initial setup was easy for me."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The most valuable feature of Zimbra Collaboration is email functionality."
"The web interface is powerful and easy to use."
"The backup and storage management features of Zimbra Collaboration are valuable."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"The Zimbra Collaboration's most valuable feature is web access."
 

Cons

"One minor issue was that using Notes to connect to clients not running on Domino, such as Gmail or Outlook, is not particularly great."
"Some people complain that they want something more modern and jazzy."
"GUI and replication can be improved."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"One area for improvement would be making the interface more user-friendly."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"Based on my extensive experience with HCL Notes, I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore, and most integrators work with Exchange or Outlook rather than HCL Notes."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"The solution’s forums don't have much information or documentation on administration tasks."
"It would be great if a group chat feature were created to allow for a team environment."
"The tool should improve its multi-cloud feature."
"File sharing permissions with Nextcloud integration need improvement."
"I would like to see a Microsoft schedule function added."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"They should enhance its online meeting features."
 

Pricing and Cost Advice

"We pay annually for the use of the solution."
"We pay licensing fees on a yearly basis."
"It was reasonably priced, but the product itself was not worth the cost."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"The price is reasonable."
"The solution is expensive. There are many components or features which make the price very high."
"Zimbra Collaboration offers a good price-to-feature ratio."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The solution is competitively priced."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We pay yearly licenses for Zimbra Collaboration."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
872,846 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
15%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
7%
Computer Software Company
16%
Comms Service Provider
10%
Government
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with HCL Notes?
Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team.
What is your primary use case for HCL Notes?
Our use case for HCL Notes is that we use it for critical production databases and a lot of administration databases. We use it for email and calendars extensively.
What advice do you have for others considering HCL Notes?
We actively work with HCL Notes and have integrated it with other applications as it is installed on Windows. We use HCL Notes and Domino, along with HCL Connections and HCL BigFix. Regarding custo...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: November 2025.
872,846 professionals have used our research since 2012.