Try our new research platform with insights from 80,000+ expert users

HCL Notes vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
7th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of HCL Notes is 3.3%, up from 3.2% compared to the previous year. The mindshare of Zimbra Collaboration is 6.9%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zimbra Collaboration6.9%
HCL Notes3.3%
Other89.8%
Email Applications
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Challenges with efficiency and interface lead to transition while offering some useful organization features
Office 365 has advantages over HCL Notes, offering a better interface and better categorization of emails. We get different kinds of options, including mail suggestions and AI options that can help users. Meetings, calendars, everything is in one place, making it more efficient. Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features. Meetings and calendars are all integrated in one place.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features."
"It is easy to integrate the product with other services."
"The software's secure communication is particularly useful when dealing with professional entities."
"The product is very stable and scalable."
"The initial setup was easy for me."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"The offline access feature in HCL Notes helps me significantly due to its strong replication mechanism, allowing me to work wherever I am, and when I connect, it facilitates two-way replication of information."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The most valuable feature of Zimbra Collaboration is the cost."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"The Zimbra Collaboration's most valuable feature is web access."
"Good email solution and it's open-source."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The product is easy to set up."
 

Cons

"The performance was terrible because we have a very large database with around three million records, including attachments and scanned comments. It was slow, and integrating new technologies or designs was also slow."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"Some people complain that they want something more modern and jazzy."
"The loading time can be excessive."
"GUI and replication can be improved."
"While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements."
"The solution could improve by adding some more features."
"Based on my extensive experience with HCL Notes, I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore, and most integrators work with Exchange or Outlook rather than HCL Notes."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra Collaboration's video conferencing could be improved."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"I would like to see a Microsoft schedule function added."
"The solution’s forums don't have much information or documentation on administration tasks."
"The tool should improve its multi-cloud feature."
"They should enhance its online meeting features."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
 

Pricing and Cost Advice

"The price is reasonable."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"We pay licensing fees on a yearly basis."
"It was reasonably priced, but the product itself was not worth the cost."
"The solution is expensive. There are many components or features which make the price very high."
"We pay annually for the use of the solution."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We pay yearly licenses for Zimbra Collaboration."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"The price of the solution is low."
"We do not pay for licenses to use this solution."
"Zimbra Collaboration offers a good price-to-feature ratio."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
882,886 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
15%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
7%
Computer Software Company
11%
Comms Service Provider
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with HCL Notes?
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license. Based on my extensive experience with HCL Notes, I think HCL can make its pro...
What is your primary use case for HCL Notes?
We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
What advice do you have for others considering HCL Notes?
Regarding HCL Notes supporting various business processes such as CRM, I don't use it, but if I have an issue, I contact the support and we are satisfied with that. I would rate HCL Notes 10 out of...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: February 2026.
882,886 professionals have used our research since 2012.