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HCL Notes vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
7th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Email Applications category, the mindshare of HCL Notes is 3.3%, up from 3.3% compared to the previous year. The mindshare of Zimbra Collaboration is 6.8%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.8%
HCL Notes3.3%
Other89.9%
Email Applications
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Challenges with efficiency and interface lead to transition while offering some useful organization features
Office 365 has advantages over HCL Notes, offering a better interface and better categorization of emails. We get different kinds of options, including mail suggestions and AI options that can help users. Meetings, calendars, everything is in one place, making it more efficient. Office 365 offers a better interface and categorization of emails, along with options such as mail suggestions and AI features. Meetings and calendars are all integrated in one place.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"HCL Notes is stable most of the time."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"With HCL Notes, my organization has been able to do a little more in that regard, as they have built in and integrated with other systems like the leave management so I do not have a separate HR portal where I have to go in and apply for leave, and all of that is managed through my email client."
"HCL Notes has a non-structured database and fantastic native security, which is extremely strong, providing built-in security without needing external products."
"Security is the most valuable feature, better than you get in 365."
"Lotus Domino is an excellent platform for making groupware applications that are natively integrated with email."
"The software's secure communication is particularly useful when dealing with professional entities."
"For an SMB, it is a recommendable email solution."
"We can control all the data in my IT infrastructure."
"Network NG Modules are valuable to us."
"This is a good email solution and it's open-source which is great and the most important feature for us."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Good email solution and it's open-source."
 

Cons

"While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements."
"Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team."
"Based on my extensive experience with HCL Notes, I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore, and most integrators work with Exchange or Outlook rather than HCL Notes."
"The user interface is very old, and there are a lot of small things that make me angry when using this solution."
"Notes needs a major upgrade for the UI."
"GUI and replication can be improved."
"One area for improvement would be making the interface more user-friendly."
"The loading time can be excessive."
"I can confidently say that Zimbra is good enough for 2,000 client users, but at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The antispam and antivirus features are hard to understand on mobile devices."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration's video conferencing could be improved."
"The installation is not straightforward, it can take two days for the full implementation."
"File sharing permissions with Nextcloud integration need improvement."
"The installation is not straightforward, it can take two days for the full implementation."
 

Pricing and Cost Advice

"We pay licensing fees on a yearly basis."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"The price is reasonable."
"It was reasonably priced, but the product itself was not worth the cost."
"The solution is expensive. There are many components or features which make the price very high."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"We pay annually for the use of the solution."
"The price of the solution is low."
"The solution is competitively priced."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
8%
Computer Software Company
10%
Comms Service Provider
10%
Government
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with HCL Notes?
We don't use team workspace with HCL Notes; we use only Microsoft because it's incorporated with the Microsoft license. Based on my extensive experience with HCL Notes, I think HCL can make its pro...
What is your primary use case for HCL Notes?
We use HCL Notes as an email system. We currently only use it as an email application, though in the past we used it for additional applications.
What advice do you have for others considering HCL Notes?
Regarding HCL Notes supporting various business processes such as CRM, I don't use it, but if I have an issue, I contact the support and we are satisfied with that. I would rate HCL Notes 10 out of...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.