We compared Dell Avamar and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Veritas NetBackup is praised for its versatility and integration with third-party applications. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues in specific regions.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"The backup is the solution's most valuable feature. It's very reliable."
"It's stable and offers good performance."
"The solution scales well."
"The deduplication feature is the best aspect of the solution."
"Every product is good and bad, but its claim to fame is that it is scalable. We're doing more than 3,000 VMs. Every single night a complete image backup to disks and replication are easily done in under four hours."
"The solution is very stable."
"Stable and scalable backup and recovery software, with good technical support."
"The installation of the solution is easy."
"This is the best solution that I know of."
"Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments."
"The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
"They are among the top in the world for backup and recovery."
"Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer."
"The features are good."
"The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
"The backup and restore features are helpful."
"There are limitations when trying to use this solution with Hyper-V."
"The solution, in the future, should offer support for mobile."
"The challenges we do face typically revolve around aligning specific features with our accustomed tool usage."
"Dell Avamar could improve by adding more backup features."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"The implementation process could be simplified to make it quicker."
"NetBackup's reporting features are a little poor."
"It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product."
"It is not very user-friendly."
"I would like to have support enabled for cloud backups."
"The flip side about NetBackup is that it is not policy-based."
"I think reporting can always be improved."
"The interface should be improved."
Dell Avamar is ranked 13th in Backup and Recovery with 23 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 22 reviews. Dell Avamar is rated 7.8, while Veritas NetBackup is rated 8.2. The top reviewer of Dell Avamar writes "Works excellently for on-prem backup but not the best for Azure backups". On the other hand, the top reviewer of Veritas NetBackup writes "A stable and versatile product that is compatible with many platforms". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Veritas Alta SaaS Protection. See our Dell Avamar vs. Veritas NetBackup report.
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