There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive.
We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better.