

Veritas NetBackup and Infrascale Backup & Disaster Recovery are leading solutions in the data protection market. Veritas NetBackup appears to have the upper hand in larger enterprises due to its extensive features and scalability, while Infrascale is favored for quicker recovery times and ease of deployment.
Features: Veritas NetBackup offers robust data management, extensive support for various environments, and high scalability. Infrascale Backup & Disaster Recovery features quick disaster recovery, ease of use, and a simplified approach to backup and recovery.
Room for Improvement: Veritas NetBackup users highlight the complexity of configuration, a steep learning curve, and the need to streamline setup processes. Infrascale Backup & Disaster Recovery users point to improving reporting features, customer support, and adding more detailed reporting capabilities.
Ease of Deployment and Customer Service: Veritas NetBackup is noted for a complex, time-consuming deployment process but has highly rated customer service. Infrascale Backup & Disaster Recovery offers a simpler, quicker deployment, though its customer service is seen as needing improvement.
Pricing and ROI: Veritas NetBackup has a higher pricing structure but delivers good ROI with its extensive features and scalability, making it suitable for larger enterprises. Infrascale Backup & Disaster Recovery is more cost-effective with a faster ROI due to lower setup costs, attracting budget-conscious organizations.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The support from Veritas NetBackup is very good.
The customer support is very poor.
The technical support from Veritas is rated an eight, as the local partners are good and support us.
One person can manage hundreds and hundreds of endpoints without any issues.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Veritas NetBackup performs well in terms of stability.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Veritas NetBackup needs improvement in terms of integration with the cloud.
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
| Product | Mindshare (%) |
|---|---|
| Veritas NetBackup | 1.5% |
| Infrascale Backup & Disaster Recovery | 0.9% |
| Other | 97.6% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 21 |
| Large Enterprise | 66 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
Veritas NetBackup provides comprehensive data protection with features like deduplication and replication, supporting multiple platforms. It's valued for its stability and ease of use, offering reliable integration with cloud and virtual environments.
With a strong focus on ensuring data integrity and protection, Veritas NetBackup is often chosen for its ability to handle complex architectures and wide-ranging system compatibility. Known for its efficient recovery capabilities and security features, the platform seamlessly integrates with several databases and operating systems. While the interface and technical support may require updates, its robust functionality makes it a preferred choice for critical data operations. Users often seek improvements like better cloud integration and enhanced reporting tools to streamline experience.
What are the key features of Veritas NetBackup?Veritas NetBackup is widely implemented across sectors where data protection is crucial, such as finance, healthcare, and technology. Organizations utilize it for backing up servers and virtual machines and ensuring disaster recovery, both on-premise and in cloud settings. It supports archiving and replication processes, efficiently managing full and incremental backups to meet compliance directives and maintain robust operations globally.
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