I am working with the latest update.
The solution is used for user backups.
IT admin
A scalable solution which is affordable and easy to set up
Pros and Cons
- "The solution is easy to scale."
- "Technical support only gets back to us the following morning."
What is our primary use case?
What is most valuable?
We consider the backup capabilities to be very good.
What needs improvement?
There are so many things which need improving. With web access, we can't access the dashboards. A person can only access the particular system in which he installed that application. We cannot get access through our local network or web. We can use the local user's details, for the purposes of looking or making modifications, but these things are not available on the web or through net access.
The dashboard systems need to be addressed. It would be very good if one could get access through his LAN, without the need to involve the server.
A utilizations check and the ability to utilize the number of users editing facilities would be very good.
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues and this is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning.
For how long have I used the solution?
I have been using Veritas NetBackup for the last two years.
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Veritas NetBackup
November 2023

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What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and support?
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning.
Which solution did I use previously and why did I switch?
Before using Veritas NetBackup, we made use of Druva.
While we consider Druva to be very good, they only offer the cloud-based systems for the moment, which is why we switched to Veritas NetBackup. It offers an on-premises option.
Both products are very good, but Druva's cost is much higher than that of Veritas NetBackup. They are also both very good feature-wise, but the difference between them comes down to the web availability of dashboard systems.
Druva has certain fixed services, as well as additional costs.
How was the initial setup?
The initial setup is very simple.
The installation of the software for one who is familiar with the process takes around an hour. Otherwise, it can take two to three hours to complete the setup.
What about the implementation team?
We made use of a vendor. The solution does not require any maintenance. It is very useful and easy to maintain everything. If one is unfamiliar with the process, then he would be advised to make use of a vendor's assistance.
What's my experience with pricing, setup cost, and licensing?
Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable.
Veritas NetBackup does not have any additional costs, only the licensing fee.
What other advice do I have?
There are around 100 people making use of the solution in our company.
The solution is easy and very good.
I would absolutely recommend the solution to others.
I rate Veritas NetBackup as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Systems Engineer at Ministry of Awqaf
A mature backup solution, with many features, and great support
Pros and Cons
- "The backup and restoration are 100 percent guaranteed."
- "The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement."
What is our primary use case?
We use Veritas NetBackup to back up our data and restore it if needed.
As the volume of our backup increased, our backup speed decreased. We needed a solution to perform the backup faster, so we started using Veritas NetBackup.
NetBackup is deployed on-premises.
How has it helped my organization?
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.
What is most valuable?
Veritas NetBackup is a popular solution, so there are many troubleshooting forums available, even when we don't have access to technical support.
The backup and restoration are 100 percent guaranteed. We have a full backup and a golden image.
What needs improvement?
The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement. Therefore, we are still working on the Java console, which means that we will have to use it to enter, monitor, and manage our backup jobs.
For how long have I used the solution?
I have been using Veritas NetBackup for three years.
What do I think about the stability of the solution?
Veritas NetBackup is stable.
What do I think about the scalability of the solution?
Veritas NetBackup is scalable.
How are customer service and support?
Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time chatting.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell NetWorker, but they charged extra for their support, so we switched to Veritas NetBackup.
How was the initial setup?
The initial deployment was straightforward. The installation takes two hours and after the installation, we have to create the policies for backup jobs and make schedules.
A professional services representative will assign an IP address to the backup server and open the port for the security team to connect the backup server to the clients.
What about the implementation team?
The implementation was done by a member of the professional services team.
What was our ROI?
We have seen a return on investment because Veritas NetBackup guarantees our data backup, ensuring that our infrastructure can always be restored in the event of an attack.
What's my experience with pricing, setup cost, and licensing?
When we consider the quality and value of Veritas NetBackup, it is worth the cost.
Which other solutions did I evaluate?
We evaluated Commvault Backup & Recovery, a powerful backup solution, but their support was not as good as NetBackup's. Commvault charged extra for support in order to access their forums.
What other advice do I have?
I would rate Veritas NetBackup ten out of ten.
Veritas NetBackup is managed by two people and serves our ministry with nearly ten thousand employees. There are nearly ten departments, with a storage capacity of 100 terabytes.
Veritas NetBackup is a mature solution, and I recommend it and its professional services.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 18, 2023
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Veritas NetBackup
November 2023

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2023.
744,865 professionals have used our research since 2012.
IT Systems Engineer at Thenamaris Ships Management
Highly stable, versatile backups, and effective backup and restore options
Pros and Cons
- "The backup and restore features work very well."
- "The user interface could improve, it seems a bit out of date."
What is our primary use case?
Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.
How has it helped my organization?
The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.
What is most valuable?
The backup and restore features work very well.
What needs improvement?
The user interface could improve, it seems a bit out of date.
For how long have I used the solution?
I have been using Veritas NetBackup for approximately 13 years.
What do I think about the stability of the solution?
Veritas NetBackup is stable.
What do I think about the scalability of the solution?
I have found the scalability of Veritas NetBackup to be very good.
There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.
How are customer service and support?
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.
Which solution did I use previously and why did I switch?
We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.
What about the implementation team?
We used a partner to implement the solution here in Greece.
This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.
What's my experience with pricing, setup cost, and licensing?
If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space.
What other advice do I have?
Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.
My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Backup and Storage Specialist at a sports company with 501-1,000 employees
Stable software for backup and recovery that supports large-scale environments
Pros and Cons
- "Backup and recovery software with great stability, and can support large-scale environments."
- "What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
What is our primary use case?
We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.
What needs improvement?
What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.
In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.
For how long have I used the solution?
I've been working with Veritas NetBackup for two years now.
What do I think about the stability of the solution?
The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.
What do I think about the scalability of the solution?
You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.
How are customer service and support?
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.
How was the initial setup?
The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.
What about the implementation team?
We implemented this solution in-house, and I did it myself.
What other advice do I have?
The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.
I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.
We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.
My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.
My rating for Veritas NetBackup is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at a comms service provider with 10,001+ employees
A solution that has everything you need
Pros and Cons
- "Includes snapshots and multiple database agents."
- "Extra features come with additional costs."
What is our primary use case?
We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.
What is most valuable?
Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.
What needs improvement?
The product is good, but there are extra costs for additional features.
For how long have I used the solution?
I have worked with Veritas for 15 years.
What do I think about the stability of the solution?
Veritas is very stable.
What do I think about the scalability of the solution?
The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.
How are customer service and support?
Technical support is great.
How was the initial setup?
The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.
What about the implementation team?
We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.
What was our ROI?
The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.
What's my experience with pricing, setup cost, and licensing?
The licensing for this solution is annual. There are multiple features available for an additional cost.
What other advice do I have?
Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.
Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Manager - Oracle SCM at a financial services firm with 5,001-10,000 employees
Very user friendly and reliable
Pros and Cons
- "It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
- "They need to work on the GUI. It has been the same for the last 10 years."
What is our primary use case?
We are extensively using this as a single backup solution.
How has it helped my organization?
We rely on the certainty of the data recovery. Also, if you want to replicate something, it gives us a very good option to replicate the application or server into different enrollments. So it saves a lot of time for us.
What is most valuable?
It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.
What needs improvement?
They need to work on the GUI. It has been the same for the last 10 years.
For how long have I used the solution?
I have been using Veritas Software for about ten years.
What do I think about the stability of the solution?
It's a very stable solution compared to other solutions. We faced some issues in the past, but this one runs very smoothly.
What do I think about the scalability of the solution?
It's quite scalable. We can extend it to more capacity if needed, and licensing also is available, so we are happy with it.
How are customer service and support?
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your issue.
Which solution did I use previously and why did I switch?
Before switching to Veritas, we were using IBM Spectrum Protect, but it was quite difficult to manage it because it was mostly command based and it did not have the GUI features.
How was the initial setup?
The initial setup was straightforward. You will not find much difficulty in setting up clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. You need to pay an additional cost if you want to fully utilize it. Like we are having virtual enrollment, so we go with the enterprise one. It has more features compared to standard license.
Which other solutions did I evaluate?
We evaluated other solutions but nothing else fulfilled our need for hybrid enrollment. We were not confident that other solutions would support other architecture. So we went ahead with this solution.
What other advice do I have?
I rate this solution a nine out of ten because there is always room for improvement.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head IT at a computer software company with 1,001-5,000 employees
Reasonably priced, comfortable to use, and competitive feature set
Pros and Cons
- "I am comfortable with using this product."
- "The restoration method and the compression ratio need improvement."
What is our primary use case?
We use Veritas NetBackup for backup.
I am the head of the institution and my team is using this solution. It is used by my team. It is evaluated and secured by me, but my storage team uses it 100 percent. I manage this product.
What is most valuable?
I am comfortable with using this product.
What needs improvement?
I don't believe that it is flexible enough for business operations and other things.
Unlike Veeam, Veritas does not provide a Community Edition.
The restoration method and the compression ratio need improvement.
For how long have I used the solution?
I had been using Veritas NetBackup for ten years.
Which solution did I use previously and why did I switch?
I am now working with the Veeam Backup solution. I have been working with Veeam Backup for two and half years. I am using the Community Edition.
I am very satisfied with this product. It's stable and scales well.
We never approached Veeam for technical help as a community addition because community addition does not include technical support.
I would rate Veeam Backup a nine out of ten.
The restoration method and the compression ratio, appear to be slightly better than Veritas.
Both are different, it is difficult to compare. I am comfortable in both they are neck in neck in terms of competition.
What's my experience with pricing, setup cost, and licensing?
It is reasonably priced.
It is dependent on the institution as well as the company's requirements. Veeam provides a free corporate license for their platform, whereas Veritas does not. Perhaps there will be a trial version period, after which we will need to purchase it.
Veeam, for example, has a Community Edition, which is free for usage, without any support. This does not exist in Veritas. You can try it for 30, 40 days, or a month trial, then you need to pay for it and start the obligation. For example, I use Veeam without any subscription or license. There is a big difference.
What other advice do I have?
I would rate Veritas NetBackup an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at Hidada
Responsive support, simple data backup, and useful cloud options
Pros and Cons
- "The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."
What is our primary use case?
We are using Veritas NetBackup to backup our SAP servers.
What is most valuable?
The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.
For how long have I used the solution?
I have been using Veritas NetBackup for approximately seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Veritas NetBackup is a scalable solution.
Our IT department is only using Veritas NetBackup.
How are customer service and support?
The support we have received from Veritas NetBackup has been very good.
Which solution did I use previously and why did I switch?
I have used Veeam previously and is the best backup solution.
How was the initial setup?
The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.
It took us almost two months to fully implement Veritas NetBackup.
What about the implementation team?
We had help from a partner do the implementation of Veritas NetBackup.
What's my experience with pricing, setup cost, and licensing?
The price of Veritas NetBackup is high, it should be reduced.
Which other solutions did I evaluate?
I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.
What other advice do I have?
Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: November 2023
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