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Owner at hq-12b
Real User
Top 20
Oct 29, 2023
Great backup capabilities with good customizations and lots of implementation options
Pros and Cons
  • "We were able to witness the benefits of using the solution within weeks of using it."
  • "The reporting of the backups could be better."

What is our primary use case?

We primarily use the solution for snapshot backups and then some file-level backups and database backups, for sure. It is also a solution that can be used for disaster recovery. If some issue happens in the data centers, we can recover quite quickly and easily.

How has it helped my organization?

I use the solution to make sure my clients have backups so they can recover faster if they have an issue. Using this solution, business continuity goes up. That's a big up for the business side.

What is most valuable?

The backup to any point in time is great.

It's not out of the box; you can customize it and choose various ways to have it running. Between data centers, you can choose how to implement your backups.

They are a worldwide organization and it's always possible to contact them, day or night.

We were able to witness the benefits of using the solution within weeks of using it.

What needs improvement?

They could improve the complexity. You need to specialize in it. Sometimes it's really difficult when you integrate many different things. It would be ideal if they could simplify it.

The reporting of the backups could be better. We'd like to have easier reports to see when backups happen if they are successful and how often they happen. Reporting should be displayed in a more user-friendly way. 

Right now, you need querying and scripting to get things done. It's more difficult sometimes to use than other products.

Buyer's Guide
Veritas NetBackup
February 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for more than ten years. 

What do I think about the stability of the solution?

The stability is quite good in this version. In previous versions, two or three years ago, they were not as stable. 

What do I think about the scalability of the solution?

We use the solution in four locations and we maintain 6,000 or 7,000 servers inside NetBackup.

They have quite a broad portfolio. You can choose how much scalability you'd like. It depends on the needs of the company. It depends also on what kind of environment you have. It usually has no problems. We're increasing the capacity and functionality.

How are customer service and support?

Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and get to the right person. You need to really explain your issue well and if you do they will help you quickly. 

They could always improve their services a bit. 

Which solution did I use previously and why did I switch?

We previously used Tivoli from IBM. That was nine or ten years ago when IBM was much bigger. Now, there are a lot of systems that are virtualized and we decided to make a big change as IBM was still more for physical systems.

How was the initial setup?

I was involved in the deployment. The process was rather complex. You do need some skill to implement it. 

It took one year to really migrate to the new product.

You need to set up all your cabling and firewall ports and make sure that your solution is available for the infrastructure you want to backup and restore. Technically, you need to involve other people that you want to have file-level backups or database backups. You need to know what to back up and what you don't need to back up. You need to do some test backups and test restores to make sure that everything is available.

We had four people managing the implementation and we have two people now handling maintenance. 

What was our ROI?

The ROI is not always quite visible, however, if it helps keep your company up and running, and you avoid downtime that can affect your users, it's a return on investment for the user. 

What's my experience with pricing, setup cost, and licensing?

The pricing is rather expensive. However, it's a good product. If it's good it's normal that you would pay so much for it. Of course, it could always be cheaper. 

There are different licenses. An enterprise license is all-inclusive. They may also charge per terabyte, which can get expensive if you have a big company.

Which other solutions did I evaluate?

We looked at other options, including Veeam and Data Protector. 

What other advice do I have?

I've only tested some of the cloud functionality and mostly deal with the on-premises version. 

I'm a consultant and implementer. I work for financial institutions primarily as my clients. I administer the environment and make sure new implementations are done.

I'd rate the solution eight out of ten. 

I would advise new users to test the product, compare it, and use it to see if it's performing well.

From time to time it's a good idea to re-evaluate and make sure it's the best option for you and it's working as it should be. Sometimes there are multiple ways to solve the same problem. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
PeerSpot user
Backup administrator at a government with 1,001-5,000 employees
Real User
May 31, 2023
A stable and versatile product that is compatible with many platforms
Pros and Cons
  • "What I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available."
  • "NetBackup is a very old product, and it is based on Linux, which is not user-friendly."

What is our primary use case?

We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers.

What is most valuable?

Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features.

I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most.

I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data.

What needs improvement?

Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement.

UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging.

Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product.

For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product.

For how long have I used the solution?

The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1.

I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products.

What do I think about the stability of the solution?

I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers. 

In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do.

What do I think about the scalability of the solution?

The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it.

My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical.

How are customer service and support?

The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms.

When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up.

NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person.

The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up.

What about the implementation team?

The agency I work with handles deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive.

We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever.

What other advice do I have?

For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup.

The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line.

If you don't have a strong knowledge of the solution, it will be hard to manage.

Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup
February 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Mar 7, 2024
Covers a large spectrum of products and operating systems and part of a multi-layer strategy for data protection
Pros and Cons
  • "Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers."
  • "There is room for improvement in the implementation of Power servers."

What is our primary use case?

We use it for backup, business continuity, disaster recovery, and legal retention.

How has it helped my organization?

We use it like any other backup solution for resource restoration when needed and for populating systems in environments with data.

We use NetBackup's data management strategies for multi-target backups and retentions. That's the short answer. 

The full explanation is quite involved. It would require describing our environment, our workflows, and how we use policies and vaulting policies to move data around. 

But to keep it brief, NetBackup simplifies managing data across multiple targets with various retention periods.

NetBackup is part of a multi-layer strategy. It's one of the many tools we use, to ensure we don't rely on a single product. So, the product has positively impacted our protection strategy.

Moreover, we're satisfied with its performance when it comes to the deduplication function.

What is most valuable?

Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers. 

But this product offers cross-platform recovery, which is a major advantage over other products.

What needs improvement?

There is room for improvement in the implementation of Power servers.

In future releases, implementing synthetic backup for Oracle databases would be great.

For how long have I used the solution?

I have been using this product since 2009. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. It is very stable. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. We are managing approximately two gigabytes of front-end backups and four people are responsible for it. 

It is easy to scale to fit our data environment when our data starts growing.

We started with one, then we ended up with three now running in production, and we scaled all three of them. 

How are customer service and support?

There is room for improvement in the quality of the support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I never actually implemented another vendor in a production environment.

We did some POCs on a small scale.

How was the initial setup?

It's straightforward. My team members were able to handle it independently.

We use an on-premises deployment.

What about the implementation team?

We deployed on our own. We created the environment, multiple environments to be backed up in our environment, our production environment, and it takes about five hours.

However, managing NetBackup for recovery processes depends on the environment. 

In my environment, with a team that has ten years of experience, it's simple, though it might not be as easy for beginners. But it is not that complicated either, it is doable. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Specialist at MTN
Real User
Dec 12, 2023
The backup and restore features are helpful, but the tool is expensive, and the technical support must be improved
Pros and Cons
  • "The backup and restore features are helpful."
  • "The product must enable data migration from on-premise to the cloud."

What is our primary use case?

The solution backs up applications and databases like Microsoft Exchange, Oracle, Microsoft SQL Server, and VMware.

How has it helped my organization?

I've restored and recovered application, disk, and server failures. The solution has been beneficial to us. We could see the benefits of the tool almost immediately. We don't need to have a failure to use a backup. Sometimes, to create a test environment, we clone an environment from the backup and have it up and running.

What is most valuable?

The backup and restore features are helpful.

What needs improvement?

The product must enable data migration from on-premise to the cloud. It must provide features that support a hybrid approach. It should provide interconnectivity to manage data across multi-cloud providers.

For how long have I used the solution?

I have been using the solution for about eight years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. It is able to increase its capacity and functionalities based on our demands. My organization is planning to increase its usage.

How are customer service and support?

The technical support can be better.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment of the appliance was pretty straightforward. It gets complex when we start integrating the appliance into the media server to increase the library and back up multiple operating systems. Our landscape is not small. The deployment can be simple or complex, depending on the phase we are in at a particular time. We cannot deploy the solution and walk away. The product evolves as the environment grows.

Last year, we swapped out some appliances that were at the end of life. Taking those out and bringing in other things was simple. Deploying libraries is complex. It's not a static space. It's a very dynamic space. Every year, we take a look at the environment and make changes. The number of people involved in the deployment varies. Sometimes, we need two, other times, more. We have about five people in our backup team.

What about the implementation team?

Veritas’ partners helped us with the deployment.

What was our ROI?

Measuring the return on investment on backup and recovery is very difficult. There were possible scenarios where potential problems have been resolved in our organization due to the tool, and we were able to restore services.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I rate the pricing an eight out of ten. The price could be a problem for smaller businesses. We’re engaged with the product as an enterprise. We might have received a lot of discounts on the price. It might not be the same for a small-scale business.

What other advice do I have?

I recommend the tool to others. It's an enterprise solution. It comes with various options that can meet different needs. If someone is looking for a backup and recovery solution that meets the needs of both large and small-scale businesses, Veritas NetBackup is a good option. Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist at Moj
Real User
Oct 30, 2023
Easy to recover deleted files, can mount snapshots without an installer, and provides high-performance
Pros and Cons
  • "Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer."
  • "The HTML interface is a web application that does not offer all the features."

What is our primary use case?

We use Veritas NetBackup as our full backup solution. 

How has it helped my organization?

Employees often delete important files that need to be recovered, but with Veritas NetBackup, I can recover them quickly. We notice the benefits of Veritas NetBackup from the POC.

What is most valuable?

Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer. This allows me to browse the backup for specific files I need to recover without searching through all the data.

What needs improvement?

Veritas NetBackup has a built-in cybersecurity solution but it has room for improvement. 

The HTML interface is a web application that does not offer all the features. I use Java, an older approach, to access more features.

For how long have I used the solution?

I have been using Veritas NetBackup for over five years.

What do I think about the stability of the solution?

Veritas NetBackup provides us with a 99.99 percent stability rate.

What do I think about the scalability of the solution?

It is easy to scale with Veritas NetBackup. We plan to increase our usage next year.

How are customer service and support?

The technical support is extremely helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, my current organization used Dell NetWorker, but we experienced many issues with the proxy server when connecting to VMware and attempting to back up snapshots. Something would always go wrong, and we had to manually release the snapshots, which was a headache.

In my previous organization, we used Commvault Backup & Recovery, but the support in our region was poor. The setup configuration was incorrect, and when I contacted support, it took them three months to confirm this. They refused to provide a full configuration until we renewed our contract.

How was the initial setup?

I was involved in the migration from the old appliance to the new appliance which was straightforward. 

To migrate the data, we logged in remotely and opened the old console and the new console.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell.

There are no additional costs for Veritas NetBackup, and Veritas is helpful with the licensing. So, if I need a temporary location for a backup dump, they will provide me with a short-term license, and I am not obligated to purchase additional licenses for the full year.

Which other solutions did I evaluate?

I have used Commvault Backup & Recovery, Rubrik, IBM, and Dell NetWorker and found that Veritas NetBackup is the most stable.

What other advice do I have?

I would rate Veritas NetBackup ten out of ten.

We are a team of three people who handle all the backups for our organization using Veritas NetBackup.

We have two sites, the main one being NDR. We are backing up all critical systems, and uncritical systems are also rotated into the backup schedule. As a critical telecom company, we back up all billing and charging systems, as well as switches. We do file-based backups, but there are some systems that cannot integrate with any backup solution, such as Ericsson. For these systems, we dump the backup file and then take it to Veritas where we back up using a secret application to the appliance and NFS.

For an enterprise company, two professionals are enough for the maintenance of Veritas NetBackup.

I recommend Veritas NetBackup for enterprise companies.

I have vast experience with backup solutions and Veritas NetBackup is the best solution out there. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution architect at GlassHouse
Real User
Top 5Leaderboard
May 14, 2024
Helps to replicate data with SLP
Pros and Cons
  • "The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
  • "The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."

What is our primary use case?

I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

What is most valuable?

The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.

What needs improvement?

The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper. 

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.

How are customer service and support?

Global support is not enough to solve any problem. Local teams are ready to solve the problem. 

How was the initial setup?

Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.

In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.

In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive compared to other alternatives. 

What other advice do I have?

I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at Pishro Data System
Real User
Dec 14, 2023
Reliable, centralizes everything, and easily adjusts to future needs
Pros and Cons
  • "We can easily expand the ability of the solution."
  • "There may be a learning curve."

What is our primary use case?

The primary use case for this solution is as a backup. We use virtual infrastructure and use it as a backup for the SQL server, for example. We provide solutions to different companies that are handling many releases and it's important to have backups for the infrastructure. 

How has it helped my organization?

Sometimes there are bottlenecks in the backup infrastructure or there are some profile issues. If you have big infrastructure, you need to have a team and backup infrastructure in place in order to back up smaller sites and provide better, more efficient, solutions. 

What is most valuable?

We can easily expand the ability of the solution. 

It's great that we can have a backup for the server architecture.

It works with various solutions, including VMware, SolarWinds, and all the OS you can imagine. 

The solution centralizes everything. I can do everything from one pane of glass.

If we want to, we can work with tape and make libraries for offline backups. We can do off-site backups and work with cloud services as well. 

This is a solution you can rely on. You are sure when you have a backup. When you need to restore, it's always successful. There are no inconsistency issues. 

It easily adjusts to your future needs. If you want to, you can easily change your license. You don't need to change your backup solution. It's also easy to add features. 

What needs improvement?

There may be a learning curve. It can be a bit hard to understand when you are trying to figure out how it works. The interface could be a bit more user-friendly. It would be better if it were simpler. The process workflows when working with the solution could be easier as well. 

There are a few things that could be improved from an administrator standpoint. If it could be possible to change a basic disk to an advanced disk without including the backup, for example, that would be ideal.

For how long have I used the solution?

I've used the solution for about four years. 

What do I think about the stability of the solution?

I'd rate the stability ten out of ten. It's very stable. 

What do I think about the scalability of the solution?

We have experience deploying the solution over a network of multiple sites.

There are a lot of endpoints. We have between 1,000 and 5,000 users - no more than that. We do work with servers. 

The solution scales well. As long as you have the hardware, you are fine. I'd rate scalability nine out of ten. We're working with the solution more and more. We may expand usage. 

How are customer service and support?

Technical support has taken care of us very well. I don't use them a lot, however. I tend to go to my colleagues to ask questions. Technical support is kind of a last resort. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with Veritas Backup Exec. There are other solutions. However, they work in the background. We moved to this solution based on its reliability. It offers a better backup experience, and it works with our server infrastructure without any hesitation.

How was the initial setup?

I was involved with the implementation. We would have to devise retention policies and strategies for our backups. After we did that, we did a central setup and implementation. We also maintain the backups. If we ran into issues, we had a clear troubleshooting process. It was a bit complex. It would take us one to two days to deploy it. 

We had two or three people involved in the deployment process. One person manages the strategy, and another checks everything and goes on to perform maintenance. 

What about the implementation team?

I have some colleagues who are backup professionals, and I sometimes would ask them for assistance. There's a community out there that can help. However, my first step is to reach out to colleagues. 

What was our ROI?

We do witness an ROI in regard to being able to avoid losing data. Fear of data loss no longer exists. When you invest in backups, you are investing in your most valuable assets. 

What's my experience with pricing, setup cost, and licensing?

The product is expensive. That said, it's not meant for small businesses. It's for enterprises. You can add more features to it, and those cost more.

Which other solutions did I evaluate?

We did evaluate other solutions. This offered good documentation that was quite accessible. 

We did look into Commvault, which is an awesome tool. However, it had some limitations with accessibility and knowledge sharing. 

What other advice do I have?

For this solution, I'm not very specialized. I am a technical manager. While I'm familiar with it, I do not specifically focus on the platform. 

We are end users of the solution. 

This is the top solution on the market. 

I'd rate the solution nine out of ten. Others should not hesitate to use the solution. Once you have some experience, you'll like it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ismail Turhan - PeerSpot reviewer
IT Manager at Usak University
Real User
Dec 12, 2023
The solution can be used in large organizations to back up several virtual machines
Pros and Cons
  • "The most valuable feature of Veritas NetBackup is the protection policies or protection module."
  • "Once the protection plan is created, we cannot pause or resume via the web administration page."

What is our primary use case?

We use Veritas NetBackup to back up about 200 virtual machines.

How has it helped my organization?

Sometimes, we cannot connect to vCenter because of certification issues, and we use the solution to renew the vCenter certification. We do not get back up and VM information while doing backup for Veritas NetBackup. However, we don't face any problems after we stop and resume the update.

After we scheduled our protection plan, we didn't face any corrupted backup problems with Veritas NetBackup.

What is most valuable?

The most valuable feature of Veritas NetBackup is the protection policies or protection module.

What needs improvement?

We cannot pause and resume via web GUI, web management, or network administration management; we do that via a CLI page. Once the protection plan is created, we cannot pause or resume via the web administration page.

For how long have I used the solution?

I have been using Veritas NetBackup for seven years.

What do I think about the scalability of the solution?

We use Veritas NetBackup in three different locations and connect with a site-to-site VPN.

I rate Veritas NetBackup a seven out of ten for scalability.

How are customer service and support?

The technical support team's response time could be improved.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Veeam Backup. We switched to Veritas NetBackup because we couldn't fix a corrupted backup chain while doing a snapshot backup with Veeam Backup. We had to remove and create our backup again, which was a lot of work.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We implemented the solution through an integrator.

What was our ROI?

We have seen a return on investment with Veritas NetBackup.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup is more expensive than other backup solutions like Dell Power Protect and Veeam Backup.

What other advice do I have?

One person is enough to maintain the solution. After you set up and configure Veritas NetBackup, you don't have to maintain the solution that much. Veritas NetBackup is the best solution for a huge organization like ours, with three data centers, 3,000 virtual machines, and different DB servers.

Overall, I rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.