AsiyeYigit - PeerSpot reviewer
CTO at Gantek
Real User
Top 20
A user-friendly solution that can be used for backup and disaster recovery
Pros and Cons
  • "Veritas NetBackup is very user-friendly and has some good quick recovery features."
  • "The solution's technical support process should be improved."

What is our primary use case?

Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB.

How has it helped my organization?

Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies.

What is most valuable?

Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers.

The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers.

What needs improvement?

Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved.

They should add network acceleration by effectively using the network pathway.

They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software.

Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software.

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Veritas NetBackup
March 2024
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For how long have I used the solution?

I have been working with Veritas NetBackup since 1998.

What do I think about the stability of the solution?

Veritas NetBackup is a generally stable solution.

What do I think about the scalability of the solution?

Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers.

How are customer service and support?

Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution.

What about the implementation team?

Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy.

The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup.

At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses.

What other advice do I have?

Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup.

Overall, I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Ismail Turhan - PeerSpot reviewer
IT Manager at Usak University
Real User
Top 10
The solution can be used in large organizations to back up several virtual machines
Pros and Cons
  • "The most valuable feature of Veritas NetBackup is the protection policies or protection module."
  • "Once the protection plan is created, we cannot pause or resume via the web administration page."

What is our primary use case?

We use Veritas NetBackup to back up about 200 virtual machines.

How has it helped my organization?

Sometimes, we cannot connect to vCenter because of certification issues, and we use the solution to renew the vCenter certification. We do not get back up and VM information while doing backup for Veritas NetBackup. However, we don't face any problems after we stop and resume the update.

After we scheduled our protection plan, we didn't face any corrupted backup problems with Veritas NetBackup.

What is most valuable?

The most valuable feature of Veritas NetBackup is the protection policies or protection module.

What needs improvement?

We cannot pause and resume via web GUI, web management, or network administration management; we do that via a CLI page. Once the protection plan is created, we cannot pause or resume via the web administration page.

For how long have I used the solution?

I have been using Veritas NetBackup for seven years.

What do I think about the scalability of the solution?

We use Veritas NetBackup in three different locations and connect with a site-to-site VPN.

I rate Veritas NetBackup a seven out of ten for scalability.

How are customer service and support?

The technical support team's response time could be improved.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Veeam Backup. We switched to Veritas NetBackup because we couldn't fix a corrupted backup chain while doing a snapshot backup with Veeam Backup. We had to remove and create our backup again, which was a lot of work.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We implemented the solution through an integrator.

What was our ROI?

We have seen a return on investment with Veritas NetBackup.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup is more expensive than other backup solutions like Dell Power Protect and Veeam Backup.

What other advice do I have?

One person is enough to maintain the solution. After you set up and configure Veritas NetBackup, you don't have to maintain the solution that much. Veritas NetBackup is the best solution for a huge organization like ours, with three data centers, 3,000 virtual machines, and different DB servers.

Overall, I rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Veritas NetBackup
March 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Senior Admistrator at hq-12b
Real User
Great backup capabilities with good customizations and lots of implementation options
Pros and Cons
  • "We were able to witness the benefits of using the solution within weeks of using it."
  • "The reporting of the backups could be better."

What is our primary use case?

We primarily use the solution for snapshot backups and then some file-level backups and database backups, for sure. It is also a solution that can be used for disaster recovery. If some issue happens in the data centers, we can recover quite quickly and easily.

How has it helped my organization?

I use the solution to make sure my clients have backups so they can recover faster if they have an issue. Using this solution, business continuity goes up. That's a big up for the business side.

What is most valuable?

The backup to any point in time is great.

It's not out of the box; you can customize it and choose various ways to have it running. Between data centers, you can choose how to implement your backups.

They are a worldwide organization and it's always possible to contact them, day or night.

We were able to witness the benefits of using the solution within weeks of using it.

What needs improvement?

They could improve the complexity. You need to specialize in it. Sometimes it's really difficult when you integrate many different things. It would be ideal if they could simplify it.

The reporting of the backups could be better. We'd like to have easier reports to see when backups happen if they are successful and how often they happen. Reporting should be displayed in a more user-friendly way. 

Right now, you need querying and scripting to get things done. It's more difficult sometimes to use than other products.

For how long have I used the solution?

I've used the solution for more than ten years. 

What do I think about the stability of the solution?

The stability is quite good in this version. In previous versions, two or three years ago, they were not as stable. 

What do I think about the scalability of the solution?

We use the solution in four locations and we maintain 6,000 or 7,000 servers inside NetBackup.

They have quite a broad portfolio. You can choose how much scalability you'd like. It depends on the needs of the company. It depends also on what kind of environment you have. It usually has no problems. We're increasing the capacity and functionality.

How are customer service and support?

Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and get to the right person. You need to really explain your issue well and if you do they will help you quickly. 

They could always improve their services a bit. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Tivoli from IBM. That was nine or ten years ago when IBM was much bigger. Now, there are a lot of systems that are virtualized and we decided to make a big change as IBM was still more for physical systems.

How was the initial setup?

I was involved in the deployment. The process was rather complex. You do need some skill to implement it. 

It took one year to really migrate to the new product.

You need to set up all your cabling and firewall ports and make sure that your solution is available for the infrastructure you want to backup and restore. Technically, you need to involve other people that you want to have file-level backups or database backups. You need to know what to back up and what you don't need to back up. You need to do some test backups and test restores to make sure that everything is available.

We had four people managing the implementation and we have two people now handling maintenance. 

What was our ROI?

The ROI is not always quite visible, however, if it helps keep your company up and running, and you avoid downtime that can affect your users, it's a return on investment for the user. 

What's my experience with pricing, setup cost, and licensing?

The pricing is rather expensive. However, it's a good product. If it's good it's normal that you would pay so much for it. Of course, it could always be cheaper. 

There are different licenses. An enterprise license is all-inclusive. They may also charge per terabyte, which can get expensive if you have a big company.

Which other solutions did I evaluate?

We looked at other options, including Veeam and Data Protector. 

What other advice do I have?

I've only tested some of the cloud functionality and mostly deal with the on-premises version. 

I'm a consultant and implementer. I work for financial institutions primarily as my clients. I administer the environment and make sure new implementations are done.

I'd rate the solution eight out of ten. 

I would advise new users to test the product, compare it, and use it to see if it's performing well.

From time to time it's a good idea to re-evaluate and make sure it's the best option for you and it's working as it should be. Sometimes there are multiple ways to solve the same problem. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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Backup administrator at a government with 1,001-5,000 employees
Real User
Top 5Leaderboard
A stable and versatile product that is compatible with many platforms
Pros and Cons
  • "What I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available."
  • "NetBackup is a very old product, and it is based on Linux, which is not user-friendly."

What is our primary use case?

We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers.

What is most valuable?

Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features.

I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most.

I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data.

What needs improvement?

Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement.

UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging.

Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product.

For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product.

For how long have I used the solution?

The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1.

I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products.

What do I think about the stability of the solution?

I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers. 

In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do.

What do I think about the scalability of the solution?

The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it.

My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical.

How are customer service and support?

The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms.

When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up.

NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person.

The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up.

What about the implementation team?

The agency I work with handles deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive.

We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever.

What other advice do I have?

For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup.

The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line.

If you don't have a strong knowledge of the solution, it will be hard to manage.

Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Whitney Gray - PeerSpot reviewer
Storage Architect at a healthcare company with 10,001+ employees
Real User
Top 10
Mature, stable product that's enterprise-capable
Pros and Cons
  • "I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
  • "The database integration could be better."

What is our primary use case?

We use it for pretty much all of our backups.

What is most valuable?

It allows us to back up our data. That's really the only feature we really use. I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible.

What needs improvement?

The database integration could be better. That would probably be a feature we look for the most.

For how long have I used the solution?

I have been using Veritas NetBackup for at least 15 years.

What do I think about the stability of the solution?

NetBackup is very stable. It's a very mature product. It's probably been around for 25 years or more.

What do I think about the scalability of the solution?

NetBackup is very scalable. 

How was the initial setup?

The initial setup is pretty straightforward, but it's just very, very detailed. There's a lot of different things you have to do to set it up. It's not difficult. It's just a lot of steps, but that's how it should be because NetBackup is so flexible. You do have to go in and select your different options based on your environment.

What's my experience with pricing, setup cost, and licensing?

I think a complete license costs some $70,0000 a year. I wouldn't know the breakdown of what each feature costs.

Which other solutions did I evaluate?

We're currently looking at other solutions that could replace it. We have some additional needs that NetBackup can fill, but it may not be the cheapest option, so we're looking at other solutions.

We are looking at Dell and also at maybe build our own solution. If we chose the later route, we would keep what we have with NetBackup but our own addition to it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Backup Engineer at a logistics company with 10,001+ employees
Real User
A very complicated and hard-to-manage solution that has outlived its usefulness and has extremely complicated licensing
Pros and Cons
  • "It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover."
  • "It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."

What is our primary use case?

We are currently phasing it out, and we've gone to Rubrik. At one point, we were backing up everything with it, which included physical and virtual NAS. We moved the virtual first and then we started packing the physicals to move them.

How has it helped my organization?

I used to have a lot of respect for Veritas NetBackup, but over the years, they've lost their focus, and they're just not doing much to improve the product.

What is most valuable?

It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover.

What needs improvement?

It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it.

We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count.

Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing.

For how long have I used the solution?

I have personally used Veritas NetBackup for 15 to 20 years. In my current organization, it has been ingrained for quite some time. They have been using it for quite some time, but I have been here for only three years.

What do I think about the stability of the solution?

Dependability was lacking quite often because we were not getting the support for the support cases. 

What do I think about the scalability of the solution?

It has scalability.

How are customer service and technical support?

We were not getting proper support for the support cases that we were opening. Some of that came down to the fact that they knew we were leaving. It was more like, "Yeah, you're already on your way out the door. So, we'll look at that when we look at it." It wasn't like, "You're a happy customer, and you're going to be staying around. We need to make sure we keep you happy." Typically, you need to escalate before you get to anyone helpful.

How was the initial setup?

It had been installed long before I joined.

What was our ROI?

At some point, it did provide ROI, but over the years, Veritas has not continued to put enough effort into research and development. As a company, they're focusing on other products and really not managing the backup software very well.

What's my experience with pricing, setup cost, and licensing?

It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why. 

Which other solutions did I evaluate?

We also looked at Cohesity and decided to go with Rubrik. Rubrik was just simpler and easier to manage. As a result, we went from 12 to 15 members staff to 1 member.

What other advice do I have?

I honestly don't feel that Veritas NetBackup is forward-thinking. There are a lot better options to implement at this point. I would not suggest Veritas NetBackup to anyone at this point. It is not being managed properly.

Veritas needs to come out with a completely new product and break away from the old. They've basically been continuing to update the same product since the eighties. It is time for them to more or less move to a more forward-thinking. They need to be more in-line with how the environments work today. It has outlived its usefulness in all honesty. They would honestly be better off by re-inventing Veritas NetBackup than trying to fix what's broken.

I would rate Veritas NetBackup a three out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ict System Support Administrator at Gans
Real User
Top 20
Offers encryption for the backup and good stability
Pros and Cons
  • "We have a file server and our data file server, everything. We use it for VM server backup, too."
  • "We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better."

What is our primary use case?

We use it for the backup solution. It is a backup solution. We have a file server and our data file server, everything. We use it for VM server backup, too.

Normally, Veritas NetBackup is a shared service. We are a part of one of the companies in our group. So, it is a shared service. We are now looking for that. We are creating our own data center.

How has it helped my organization?

It is a test solution. So, we are using that with the encrypted format.

What is most valuable?

The solution offers encryption for the backup, so we prefer that. 

What needs improvement?

We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better. 

We purchased the latest storage and the temporary library, and now we are configuring everything ourselves. 

In future releases, we are looking for an AI feature. Integrating AI would be beneficial because we are purchasing a separate solution for AI.

For how long have I used the solution?

I have been using this solution for more than five years. 

What do I think about the stability of the solution?

It is a stable solution. All the fixes and updates have been applied, so it's running smoothly.

What do I think about the scalability of the solution?

Scalability is okay.

How are customer service and support?

Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue. So, we had to seek support elsewhere. Then we decided to go for the same product again, which we purchased, and we are now configuring everything from scratch. This issue is related to the SQL side or server side, and some issues were not handled properly. So, the support is currently not satisfactory.

The backup kept failing, and the issue was not resolved. We sought support from the data side, but the issue persisted.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My previous company was using the HPE. Now, we are using Veritas here.

Moreover, Veritas meets our requirements cost-wise and technology-wise, so we prefer that.

What about the implementation team?

We used an integrator's help. They are also from our group, not from outside. They are from our group only, from our company.  They are coming, but they are doing the configuration part. So, there are two people involved in the deployment.

However, the deployment is still going on. We are supporting the integrator.  And it's almost 90% completed. So, the backups are running, and we need to install the agent on some remaining servers and integrate them.

The implementation strategy is good now. We need zero percent tolerance for the backup solutions. That's why we are doing it this way.

We handle maintenance from our side.

What's my experience with pricing, setup cost, and licensing?

We compare Veritas with Zerto and HPE. It is a bit cheaper. So, we purchased Veritas for storage and the temporary library, and now we are configuring everything from scratch. 

What other advice do I have?

Veritas is a cost-effective solution, and it meets our requirements. So it's not bad.

Despite some disadvantages in terms of support, I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Team Lead, Engineer at PT. Nashta Global Utama
Reseller
Fast with helpful logs and status codes
Pros and Cons
  • "The troubleshooting is very good."
  • "The cost is expensive."

What is our primary use case?

If we have difficulties, we can use this to ensure our data is backed up.

What is most valuable?

The desktop product is very fast. The troubleshooting is very good. It gives helpful logs and status codes so that we can troubleshoot more easily, especially compared to other products. 

What needs improvement?

The cost is expensive. 

The web detection and security features could be better. I'd like to see better malware detection. 

For how long have I used the solution?

I've been working with the solution since 2018.

What do I think about the stability of the solution?

I'd rate the stability ten out of ten.

What do I think about the scalability of the solution?

The solution is used in the data center only; it's not in multiple locations. 

I'd rate the scalability ten out of ten.

Which solution did I use previously and why did I switch?

I've also worked with Commvault. The configuration and setup are very comfortable. 

How was the initial setup?

If you use Veritas with Linux, the deployment is a bit more complex. Typically, we need a week to deploy the solution so that we have time to set up policies and so on. The setup can take anywhere from three days to a week.

We have two or three people that can be involved with the setup. However, typically, only one person is needed. 

If the policies are applied well and the backup is done automatically, there are fewer problems and maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit more expensive than other products. The licensing could always be more flexible.

What other advice do I have?

I'm very satisfied with the solution. I'm a reseller.

I'd rate the solution ten out of ten. It's the best solution for backups. Its compatibility is great, and it can handle any workload. It's very tough; it works well to back up data centers. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: March 2024
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.