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ForgeRock vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
ForgeRock
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (12th), Customer Identity and Access Management (CIAM) (7th)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
126
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of ForgeRock is 4.3%, down from 4.8% compared to the previous year. The mindshare of One Identity Manager is 5.4%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager5.4%
Omada Identity3.1%
ForgeRock4.3%
Other87.2%
Identity Management (IM)
 

Q&A Highlights

it_user667554 - PeerSpot reviewer
Sep 04, 2017
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Pradeep Pola - PeerSpot reviewer
Provides robust identity governance with deep customization and advanced integration for complex environments
One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms. For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature. It also helps streamline aspects of application governance, including access decisions, compliance, and auditing. It has a module called access recertification or attestation for recertification and a robust segregation of duties engine, as a governance platform that collects data and provides a variety of dashboards for management. One Identity Manager provides IGA for difficult-to-manage aspects of SAP, and I can manage by assigning profiles, roles, and groups. There's also a role-in-role concept where I can assign a role to another role. One Identity Manager delivers SAP-specialized workflows and business logic. For example, if my SAP solution is integrated with SAP GRC and I want to request a segregation of duties check with GRC before provisioning an SAP role, all those tasks can be done in One Identity Manager. It is easy to manage and provides a single platform for enterprise-level administration and governance of users' data and privileged accounts, but one must know the product. Learning One Identity Manager takes some time, around four to five months, but once learned, managing applications such as SAP or Active Directory becomes easy. One Identity Manager helps minimize gaps in governance coverage for test, dev, and production servers, and it provides internal deployment tools that make it straightforward to manage code across different environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most appealing aspect of Omada Identity is its self-service upgrade system."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The administrative features and SoD are valuable."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The product is easy to set up."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We create and define the permissions and configurations for the users."
"The most valuable features of this solution are its handling and that it is easy to maintain and manage the data."
"The solution provides an identity-centric approach which supports achieving a Zero Trust model, and it significantly reduces operational costs by allowing the same number of support team members to manage a greater number of systems."
"Quest One IDM allows for large customization."
"It is flexible with APIs and the customizing of a portal."
"We have reduced about 60% of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable."
"The SAP integration is One Identity Manager's most valuable feature."
"One Identity has the biggest out-of-the-box functionality set. I've worked with other platforms like SAP that have a lot of features, but One Identity Manager is on top."
 

Cons

"There's a challenge with handling large amounts of data in this system."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The Omada support response time has room for improvement."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The identity management model needs a bit of improvement."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The documentation I found in their repository is neither interactive nor engaging."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"It can have a clearer navigation map of the user interface and user provisioning."
"Integration with various applications should be made smoother. It is very difficult right now for regular implementers. Access reviews are another thing that is not that good in the solution. It needs improvement."
"I would like some access management features to be added. We have some customers with a small need to do authentication as a service, and there are other solutions on the market which offer this."
"The One Identity Manager documentation could be improved."
"It can have a clearer navigation map of the user interface and user provisioning. The documentation lacks step-by-step details on common tasks like creating roles, running action reviews, and version control."
 

Pricing and Cost Advice

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"The pricing is too high for SMBs."
"The pricing for Omada Identity is fair."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"It's a bit pricey and could be more competitive."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"ForgeRock's pricing is more competitive than other products."
"ForgeRock is an expensive solution."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"One Identity Manager has a reasonable price point."
"It has helped to reduce customer costs."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"It's costlier that some other products, and there is nothing that fits every solution."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
23%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise83
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
We use multiple tools in tandem for better security. The procurement and licensing process can indeed be complex. My ...
What needs improvement with One Identity Manager?
The tool did not allow beyond a specific level of visibility; it provided visibility at the user level, not at the le...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about ForgeRock vs. One Identity Manager and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.