We performed a comparison between ForgeRock and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The administrative features and SoD are valuable."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The customer success and support teams have been crucial."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The product is easy to set up."
"Easy to navigate, handle and manage the applications."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Easy to customize and adaptable to any environment."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"It is a flexible because it is customizable. It allows you to build anything on top of it."
"It gives the best user experience, enabling us an overview of all user entitlements."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"You can scale it quite big, which is good. It has good sizing."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"It is easy to use and handle."
"This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated."
"If I had to name one thing, it would be the user interface (UI)."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada Identity has a steep learning curve."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"There's a challenge with handling large amounts of data in this system."
"I would like to search on date fields, which is not possible now."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The user interface should have a more flexible design, where you can change it to your requirement."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution could improve by adding more advertising and marketing."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's deployment should be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."
"I would like to have more advanced features and reporting added to One Identity Manager."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"I would like it to have an easier integration with phones."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews. ForgeRock is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and IBM Security Verify Access, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our ForgeRock vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors.
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