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Microsoft Identity Manager vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
6.5
Microsoft Identity Manager enhances security and efficiency with multifactor authentication, yielding up to 20% time savings and 15% ROI.
Sentiment score
7.7
One Identity Manager improves productivity and efficiency with automation, reducing costs and resources by 30-40% annually.
Without it, we would need thousands of additional people.
If you do not see it as purely an Identity Management tool but as a possibility to automate processes in the company, it provides a huge amount of value.
One Identity Manager saved us approximately thirty to forty percent in terms of time, money, and resources compared to our pre-deployment setup.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
6.8
Microsoft Identity Manager's support is mixed, praised for expertise yet criticized for slow responses and lengthy resolution times.
Sentiment score
6.9
One Identity Manager's support is praised for responsiveness, with suggestions for quicker responses and deeper knowledge at initial levels.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
I rate the technical support nine out of ten.
The technical support is of good quality
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
If I raised a request while they were active, I received responses within an hour.
After submission, they contact the product team, which often takes one or two months to respond.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.3
Microsoft Identity Manager excels in scalability for enterprises, though challenges arise beyond 100K users; Azure improves cloud scalability.
Sentiment score
7.4
One Identity Manager scales well, supporting growth, though performance may dip with complex setups and database management is crucial.
We could handle about 1,00,000 records for different users.
I would rate its scalability as strong since we have not experienced any significant challenges.
We are hosting it centrally in Switzerland.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.7
Microsoft Identity Manager is highly stable with occasional SharePoint portal issues, remaining a reliable choice for identity management.
Sentiment score
7.4
Users rate One Identity Manager highly for stability, despite occasional bugs, with significant improvements in versions eight and nine.
I would rate it a nine out of ten for stability.
Specifically affecting the test and development environments, not the production environment.
One Identity Manager has improved in terms of performance and added functionality.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Microsoft Identity Manager faces integration issues, resource demands, and usability challenges compared to Okta and OneLogin, needing improvement.
One Identity Manager needs better performance, user-friendly design, comprehensive documentation, and improved cloud integration and reporting features.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
The current policy management features are limited, and custom, flexible policies would be ideal.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Microsoft Identity Manager pricing varies by included licenses, making it cost-effective for some but expensive for others.
One Identity Manager's pricing is competitive, especially for large enterprises, but varies based on deployment and features.
They are lower than some of their competitors.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
On-premises might incur higher costs.
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
On-premises, it is cheap.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Microsoft Identity Manager offers seamless integration, strong security, and user-friendly features, enhancing enterprise security and compliance effectively.
One Identity Manager excels in customization, SAP integration, and identity governance with automation, user-friendly interface, and extensive connectors.
Technically, the product does everything one would expect from an identity and access management platform.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (4th)
Microsoft Identity Manager
Ranking in Identity Management (IM)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
No ranking in other categories
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of June 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.4%, down from 3.5% compared to the previous year. The mindshare of Microsoft Identity Manager is 3.6%, down from 6.6% compared to the previous year. The mindshare of One Identity Manager is 6.3%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
MANUEL VALDIVIA - PeerSpot reviewer
Priced in a low range but needs to improve the support services offered to users
If we don't use Microsoft Identity Manager for data masking, we can use some other tools, like IBM InfoSphere. The scope of Microsoft Identity Manager is limited to the identity part of our applications. Microsoft Identity Manager is an old technology, and Microsoft will discontinue it soon. Microsoft Identity Manager is very complex compared with other platforms. For example, I know Microsoft Azure is working on Azure Identity. In the future, Microsoft Identity Manager will migrate to Azure Identity because Azure Identity is a software asset and is less complex. The solution's technical support is bad, making it an area where improvements are required.
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about Microsoft Identity Manager?
The product’s simplicity and integration are valuable.
What needs improvement with Microsoft Identity Manager?
Integration with third parties and enhanced policy management could be improved. The current policy management featur...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approxima...
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expecte...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
MIM, Forefront Identity Manager, FIM, MS Identity Manager
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Dow Chemical Company (Dow), Whole Foods Market
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Microsoft Identity Manager vs. One Identity Manager and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.