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CyberArk Identity vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity lowers maintenance costs, reduces help desk tickets, and boosts ROI through automation, compliance, and security improvements.
Sentiment score
5.2
CyberArk Identity boosts resource efficiency and security, achieving up to 85% savings and enhancing strategic focus for users.
Sentiment score
6.4
One Identity Manager boosts productivity, automates processes, enhances security, and delivers long-term cost savings for large enterprises.
Omada Identity has definitely helped us save time when provisioning access for various identities.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Without it, we would need thousands of additional people.
If you do not see it as purely an Identity Management tool but as a possibility to automate processes in the company, it provides a huge amount of value.
One Identity Manager saved us approximately thirty to forty percent in terms of time, money, and resources compared to our pre-deployment setup.
 

Customer Service

Sentiment score
6.6
Omada Identity support is responsive and appreciated but needs improved documentation and faster resolutions for complex issues.
Sentiment score
6.5
CyberArk Identity's support is praised for effectiveness but needs improvement in response times and engineer expertise consistency.
Sentiment score
6.7
One Identity Manager's support is mixed, with premium service praised, while standard support often experiences delays and varied partner satisfaction.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Compared to my experiences with other tools, their support is exemplary.
 

Scalability Issues

Sentiment score
7.7
Omada Identity efficiently scales for thousands of users, supports hybrid environments, and offers strong integration, suitable for enterprises.
Sentiment score
7.3
CyberArk Identity is praised for scalability and adaptability, suiting various enterprise sizes despite occasional performance lags.
Sentiment score
7.2
One Identity Manager effectively scales for organizations of all sizes, despite potential performance issues in complex, large-scale scenarios.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
We could handle about 1,00,000 records for different users.
I would rate its scalability as strong since we have not experienced any significant challenges.
This includes designing and implementing IAM solutions for legacy systems, cloud migrations, and multifactor authentications.
 

Stability Issues

Sentiment score
7.5
Omada Identity is reliable and stable with minor integration issues, requiring minimal maintenance and having high stability ratings.
Sentiment score
7.9
CyberArk Identity is praised for stability and reliability, rated highly by users for consistent performance with minimal issues.
Sentiment score
7.2
One Identity Manager is stable when used correctly; customizations and updates challenge consistency, but version 8 shows improvements.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
I would rate it a nine out of ten for stability.
Specifically affecting the test and development environments, not the production environment.
One Identity Manager has improved in terms of performance and added functionality.
 

Room For Improvement

Omada Identity needs improvements in interface, integration, performance, scalability, reporting, and support to enhance user experience and flexibility.
CyberArk Identity needs enhanced reporting, integration, ease of use, federation capabilities, onboarding, and intuitive user interface.
One Identity Manager requires interface modernization, improved performance, better documentation, responsive support, and simplified tools for customization and integration.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
 

Setup Cost

Omada Identity is competitively priced and valued for its comprehensive, flexible licensing model despite higher cloud version costs.
CyberArk Identity pricing is higher but competitive, offering robust services appealing to larger companies needing strong security management.
One Identity Manager provides flexible pricing with potential high implementation costs but offers strong functionality and compliance benefits.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
On-premises might incur higher costs.
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
On-premises, it is cheap.
 

Valuable Features

Omada Identity provides flexible identity management with automation, compliance support, security enhancements, and user-friendly features for efficient access control.
CyberArk Identity enhances security and operations with robust integration, SSO, MFA, and user-friendly features for improved team productivity.
One Identity Manager offers flexible customization, seamless integration, powerful security, and supports complex data management with a user-friendly interface.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
CyberArk Identity
Ranking in Identity Management (IM)
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (10th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
126
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of CyberArk Identity is 2.2%, up from 1.4% compared to the previous year. The mindshare of One Identity Manager is 5.4%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager5.4%
Omada Identity3.1%
CyberArk Identity2.2%
Other89.3%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Hariharan Thangasamy - PeerSpot reviewer
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Pradeep Pola - PeerSpot reviewer
Provides robust identity governance with deep customization and advanced integration for complex environments
One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms. For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature. It also helps streamline aspects of application governance, including access decisions, compliance, and auditing. It has a module called access recertification or attestation for recertification and a robust segregation of duties engine, as a governance platform that collects data and provides a variety of dashboards for management. One Identity Manager provides IGA for difficult-to-manage aspects of SAP, and I can manage by assigning profiles, roles, and groups. There's also a role-in-role concept where I can assign a role to another role. One Identity Manager delivers SAP-specialized workflows and business logic. For example, if my SAP solution is integrated with SAP GRC and I want to request a segregation of duties check with GRC before provisioning an SAP role, all those tasks can be done in One Identity Manager. It is easy to manage and provides a single platform for enterprise-level administration and governance of users' data and privileged accounts, but one must know the product. Learning One Identity Manager takes some time, around four to five months, but once learned, managing applications such as SAP or Active Directory becomes easy. One Identity Manager helps minimize gaps in governance coverage for test, dev, and production servers, and it provides internal deployment tools that make it straightforward to manage code across different environments.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise83
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of Cybe...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
We use multiple tools in tandem for better security. The procurement and licensing process can indeed be complex. My ...
What needs improvement with One Identity Manager?
The tool did not allow beyond a specific level of visibility; it provided visibility at the user level, not at the le...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Idaptive
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk Identity vs. One Identity Manager and other solutions. Updated: September 2025.
871,829 professionals have used our research since 2012.