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Microsoft Entra ID Protection vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.1
Microsoft Entra ID Protection offers quick ROI, valued for time-saving features despite high costs, enhancing organizational manageability.
Sentiment score
7.3
One Identity Manager enhances efficiency, security, and compliance, reducing costs and onboarding time while increasing productivity and role-based access.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Without it, we would need thousands of additional people.
If you do not see it as purely an Identity Management tool but as a possibility to automate processes in the company, it provides a huge amount of value.
One Identity Manager saved us approximately thirty to forty percent in terms of time, money, and resources compared to our pre-deployment setup.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
6.1
Microsoft Entra ID Protection support is generally responsive, but efficiency varies, with better experiences linked to paid options.
Sentiment score
6.7
Customer service for One Identity Manager is mixed, with premium support praised but inconsistency in regular support noted.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
My teammates have had good communication with Microsoft.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
If I raised a request while they were active, I received responses within an hour.
After submission, they contact the product team, which often takes one or two months to respond.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
8.6
Microsoft Entra ID Protection efficiently scales across company sizes, with flexibility and high user ratings in scalability despite occasional delays.
Sentiment score
7.2
One Identity Manager is scalable but requires performance optimizations for large environments due to database and backend limitations.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
We could handle about 1,00,000 records for different users.
I would rate its scalability as strong since we have not experienced any significant challenges.
We are hosting it centrally in Switzerland.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
8.0
Microsoft Entra ID Protection is stable and reliable with minor bugs, earning user confidence and high stability ratings.
Sentiment score
7.3
One Identity Manager is stable, with issues mainly due to custom setups, not the software itself, except during upgrades.
I would rate it a nine out of ten for stability.
Specifically affecting the test and development environments, not the production environment.
One Identity Manager has improved in terms of performance and added functionality.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Microsoft Entra ID Protection aims to enhance identity management, improve performance, and simplify integration while addressing stability and pricing issues.
One Identity Manager struggles with performance, integration, usability, configuration complexity, insufficient documentation, and slow support services.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Identity protection and trust issues, particularly in hybrid environments, could be addressed better with Microsoft Entra ID Protection.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Microsoft Entra ID Protection is competitively priced, though licensing is complex; bundled options offer added MFA and SSO features.
One Identity Manager offers competitive pricing and robust features, valued for cost-efficiency by enterprises seeking regulatory compliance.
They are lower than some of their competitors.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
On-premises might incur higher costs.
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
On-premises, it is cheap.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Microsoft Entra ID Protection boosts security and efficiency with advanced features, Azure integration, and user-friendly interfaces for identity management.
One Identity Manager provides flexible customization, automation, user-friendly interface, seamless integration, and robust governance for enhanced security and compliance.
Technically, the product does everything one would expect from an identity and access management platform.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
The valuable features of Entra ID Protection include providing me visibility of my entire estate, managing access, and having a level of control.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Microsoft Entra ID Protection
Ranking in Identity Management (IM)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Microsoft Security Suite (9th), Identity Threat Detection and Response (ITDR) (1st)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
121
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of Microsoft Entra ID Protection is 1.2%, up from 1.0% compared to the previous year. The mindshare of One Identity Manager is 6.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Mahender Nirwan - PeerSpot reviewer
Access to other software is just one click away and suitable for big organizations
Currently, we have limited use of Microsoft AD. We only use it to see if user blocks are available. If they are, we unblock the account and get access accordingly. AD has paid access control features. We can add access control over AD. For example, for documentation, we use an Outline tool. It's open source, and we add our company's knowledge base to it. It's an alternative to Confluence. We don't want everyone to have access to all documentation. If I create documentation for my team, only my team should have access, not support or sales. We can add these scopes or access controls over AD. Once integrated, the person will get the appropriate access control features upon logging in. Role-based access control is a great feature of Active Directory.
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Government
9%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
Protection with Microsoft Entra ID Protection could always improve, receiving a 9 out of 10 in effectiveness currentl...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The pricing for One Identity Manager is competitive in our region, so there is no issue with the license pricing. How...
What needs improvement with One Identity Manager?
The ease of use of One Identity Manager could improve as the web portal is not the most user-friendly, and there are ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Azure Active Directory Identity Protection, Azure AD Identity Protection
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Microsoft Entra ID Protection vs. One Identity Manager and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.