Adobe Commerce Reviews

Name: Adobe Commerce
Brand: Adobe
Rating: 4.1 (27 reviews)

Vendor: Adobe

4.1 out of 5

27 reviews
84% willing to recommend

1,289 followers

Start review

What is Adobe Commerce?

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

Get the Adobe Commerce Buyer's Guide and find out what your peers are saying about Adobe Commerce, SAP Commerce Cloud, Salesforce Commerce Cloud and more!

Adobe Commerce is the #4 ranked solution in top eCommerce Platforms. PeerSpot users give Adobe Commerce an average rating of 8.2 out of 10. Adobe Commerce is most commonly compared to SAP Commerce Cloud: Adobe Commerce vs SAP Commerce Cloud. Adobe Commerce is popular among the midsize enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 39% of all views.

Helped 859,687 peers since 2012

Featured Adobe Commerce reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

The initial setup is not straightforward, as it varies depending on the business use cases. If experienced professionals are handling the deployment then there are not many obstacles. I would rate the initial setup of Adobe Commerce as nine out of ten. At our company, we work with the cloud version of Adobe Commerce. We used a Waterfall model in our organization, deriving standard SDLC life cycle processes to deploy Adobe Commerce. The solution's initial deployment took around eight months in our company. As part of the initial setup, 11 professionals were required from our company team. The product can be maintained effortlessly.

Read full review

Ivan Stankovic

CEO at Syncit Group

The customization capabilities of Adobe Commerce are great. You can customize it however you like. Live Search is a service from Adobe Commerce that I found to be the most useful, along with some other third-party extensions and other recommended tools by Adobe. The lightweight developments by frontend teams in Adobe Commerce are also useful. I recommend the product to those who plan to use it. I feel that it is a highly adaptive solution. Users can customize the product, and it can be made available for free. It is not a very expensive tool, but it offers premium services and is robust. The product offers a lot more than what users need. The product offers stability. I rate the tool a nine out of ten.

Read full review

Dennis Tran

Sales Manager at Magenest

Adobe Commerce is a robust e-commerce platform. It stands alongside industry leaders like Salesforce Commerce Cloud, offering a hybrid API model. It is competitively priced among its peers along with flexibility as an open-source platform. Additionally, Adobe Commerce provides AI features, including a tool called Insight for AI-driven product recommendations. Many clients continue to leverage this AI capability to enhance their e-commerce experience, making it a popular choice among businesses. It has an open architecture, user-friendly interface, and integration with other e-commerce tools. This adaptability extends to engagement-focused tools and services, ensuring a comprehensive and enriched customer experience on Adobe Commerce-powered websites.

Read full review

Adobe Commerce mindshare

As of July 2025, the mindshare of Adobe Commerce in the eCommerce Platforms category stands at 13.0%, up from 12.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eCommerce Platforms

PeerResearch reports based on Adobe Commerce reviews

Type	Title	Date
Category	eCommerce Platforms	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	Adobe Commerce vs Salesforce Commerce Cloud	Jul 1, 2025	Download
Comparison	Adobe Commerce vs SAP Commerce Cloud	Jul 1, 2025	Download
Comparison	Adobe Commerce vs Shopify	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
SAP Commerce Cloud	4.0	12.8%	77%	18 interviews Add to research
Salesforce Commerce Cloud	3.9	14.4%	89%	31 interviews Add to research

Valuable Features

Adobe Commerce offers integration with third-party resources, customization flexibility, features for multi-store and multi-currency support, and a user-friendly interface. It supports complex requirements, has open-source benefits, provides social media integration, order management, and advanced analytics. Its modular approach allows for cost-effective extensions, and the community backing ensures continual improvements and support. Additionally, it includes AI-driven recommendations, competitive pricing among peers, and compatibility with various servers.

"The product can be maintained effortlessly."
"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."
"The customization capabilities of Adobe Commerce are great."

Room for Improvement

"The solution takes a huge amount of time to complete the root cause analysis."
"The limited availability of experienced developers can make the product costly to maintain."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."

Pricing

Adobe Commerce pricing varies based on the edition and client GMV. The Community Edition is free; however, the Enterprise Edition incurs costs proportional to business scale. Many users find its price competitive compared to similar platforms, though it's perceived as costly in specific regions. Adobe Commerce's value is debated depending on business needs and location. Licensing tiers are flexible, allowing negotiations based on GMV. After Adobe’s acquisition, fee adjustments were noted.

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."
"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

Popular Use Cases

Adobe Commerce is primarily used by organizations for building online retail platforms. It supports B2B and B2C e-commerce websites, enables management of products and orders, and allows extensive customization. Businesses leverage it for setting up online shops, integrating systems, and streamlining various operations like payment processing and inventory management. It's adopted by small to medium enterprises and provides a framework for companies to expand their digital presence, offering real-time integration with systems like SAP ERP.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Adobe Commerce Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

39%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Retailer

Consumer Goods Company

Non Profit

Hospitality Company

Comms Service Provider

Healthcare Company

Government

Energy/Utilities Company

Construction Company

Performing Arts

Transportation Company

University

Outsourcing Company

Real Estate/Law Firm

Legal Firm

Wholesaler/Distributor

Media Company

Marketing Services Firm

Pharma/Biotech Company

Compare Adobe Commerce with alternative products

Learn more about Adobe Commerce

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe Commerce was previously known as Magento, EPiServer Digital Commerce.

Adobe Commerce customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.