Adobe Commerce vs HCL Digital Commerce comparison

Adobe and HCLSoftware are both solutions in the eCommerce Platforms category. Adobe is ranked #2 with an average rating of 8.4, while HCLSoftware is ranked #7 with an average rating of 5.0. Adobe holds a 13.8% mindshare in P, compared to HCLSoftware ’s 6.2% mindshare. Additionally, 84% of Adobe users are willing to recommend the solution, compared to 83% of HCLSoftware users who would recommend it.

Adobe Commerce

Read 27 Adobe Commerce reviews

2,037 Views
1,462 Comparison Views

84% willing to recommend

HCL Digital Commerce

Read 7 HCL Digital Commerce reviews

869 Views
574 Comparison Views

83% willing to recommend

Adobe Commerce

HCL Digital Commerce

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 2, 2025

HCL Digital Commerce and Adobe Commerce compete in the digital commerce platform category, enhancing e-commerce experiences. Adobe Commerce has an upper hand in features and tools, while HCL is advantageous in pricing and support.

Features: HCL Digital Commerce includes comprehensive order and registration modules, providing a complete solution without the need for multiple technologies. It offers customization and integration capabilities for complex needs. Digital Commerce is noted for managing end-to-end B2B modules. Adobe Commerce stands out with its evolving integration features, robust ecosystem, and adaptability. It includes AI-driven recommendations and integrations with third-party systems, ensuring a wide reach and comprehensive customer experience.

Room for Improvement: HCL Digital Commerce could benefit from simplifying its deployment process and enhancing its ease of customization for non-technical users. The platform would be more competitive with expanded integration communities and simplifying its complex backend processes. Adobe Commerce might improve by offering better out-of-the-box solutions for mid-sized businesses and reducing its dependency on third-party extensions. It can enhance features to reduce upfront implementation time and associated costs.

Ease of Deployment and Customer Service: Adobe Commerce benefits from straightforward deployment through an extensive partner network, offering significant customer support. It’s easier to implement, making it an attractive option for enterprises seeking quick solutions. HCL Digital Commerce requires deeper technical expertise for deployment but compensates with responsive direct customer service, providing personable support for clients with complex requirements.

Pricing and ROI: HCL Digital Commerce involves lower initial setup costs and quicker ROI due to customizable pricing plans, positioning it as a cost-effective solution. Adobe Commerce demands a higher upfront investment aligned with its expansive feature set. This results in a longer ROI period, justified by its extensive tools and capabilities.

To learn more, read our detailed Adobe Commerce vs. HCL Digital Commerce Report (Updated: June 2025).

Buyer's Guide

Adobe Commerce vs. HCL Digital Commerce

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

2nd

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

HCL Digital Commerce

Ranking in eCommerce Platforms

7th

Average Rating

7.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 13.8%, up from 12.8% compared to the previous year. The mindshare of HCL Digital Commerce is 6.2%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Offers real-time data fetching for e-commerce businesses along with effortless maintenance and excellent tech support

The initial setup is not straightforward, as it varies depending on the business use cases. If experienced professionals are handling the deployment then there are not many obstacles. I would rate the initial setup of Adobe Commerce as nine out of ten. At our company, we work with the cloud version of Adobe Commerce. We used a Waterfall model in our organization, deriving standard SDLC life cycle processes to deploy Adobe Commerce. The solution's initial deployment took around eight months in our company. As part of the initial setup, 11 professionals were required from our company team. The product can be maintained effortlessly.

Read full review

Jason Levine

CEO, Senior Consultant, Collaboration Platforms at Indeo Oy

A flexible solution that can be tailored to customer requirements

The tool is easy to use and flexible. It is flexible enough to tailor to your requirements HCL Digital Commerce should improve its integration capabilities with other platforms. I have been using the product for four to five years. We haven't had any issues with stability and I rate it a nine…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

"The customization capabilities of Adobe Commerce are great."

"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."

"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."

"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."

"The product can be maintained effortlessly."

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."

More Adobe Commerce pros

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"I haven't faced any issues with the product's stability."

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

"Has all the modules needed for an order management solution."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

Cons

"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."

"Should have a way to communicate properly with the team that builds the platform"

"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."

"The product needs to improve its security. Also, they need to improve B2B features."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"The solution’s performance could be improved."

More Adobe Commerce cons

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

"The product catalog is an area that needs improvement."

"Lacks option to purchase individual modules."

Pricing and Cost Advice

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The cost of implementation is cheap compared to other solutions."

"For our companies and our users, the price is quite high."

"HCL Digital Commerce's licensing costs are annual. It is expensive."

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

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Top Industries

By visitors reading reviews

Educational Organization

52%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

12%

Retailer

12%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

See all answers

What needs improvement with Magento?

The limited availability of experienced developers can make the product costly to maintain.

See all answers

What is your primary use case for Magento?

At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time data fetching from the back-end of SAP ERP solution. Our organization deploys Ad...

See all answers

What do you like most about HCL Digital Commerce?

I haven't faced any issues with the product's stability.

See all answers

What is your experience regarding pricing and costs for HCL Digital Commerce?

HCL Digital Commerce's licensing costs are annual. It is expensive.

See all answers

What needs improvement with HCL Digital Commerce?

HCL Digital Commerce should improve its integration capabilities with other platforms.

See all answers

Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 32% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 22% of the time

Oracle ATG vs Adobe Commerce

Compared 11% of the time

Shopify vs Adobe Commerce

Compared 11% of the time

OroCommerce vs Adobe Commerce

Compared 6% of the time

More Adobe Commerce Competitors

SAP Commerce Cloud vs HCL Digital Commerce

Compared 28% of the time

Salesforce Commerce Cloud vs HCL Digital Commerce

Compared 24% of the time

Shopify vs HCL Digital Commerce

Compared 10% of the time

Oracle ATG vs HCL Digital Commerce

Compared 7% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 7% of the time

More HCL Digital Commerce Competitors

Product Reports

Buyer's Guide

Adobe Commerce

June 2025

Download Adobe Commerce product report

Buyer's Guide

HCL Digital Commerce

June 2025

Download HCL Digital Commerce product report

Also Known As

Magento, EPiServer Digital Commerce

IBM Digital Commerce, IBM WebSphere Commerce

Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

HCLSoftware

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt

Buyer's Guide

Adobe Commerce vs. HCL Digital Commerce

June 2025

Free Report: Adobe Commerce vs. HCL Digital Commerce

Find out what your peers are saying about Adobe Commerce vs. HCL Digital Commerce and other solutions. Updated: June 2025.

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