Adobe Commerce vs Sana Commerce comparison

Why PeerSpot?

Adobe and Sana Commerce are both solutions in the eCommerce Platforms category. Adobe is ranked #1 with an average rating of 7.8, while Sana Commerce is ranked #14. Adobe holds a 6.3% mindshare in P, compared to Sana Commerce’s 1.5% mindshare. Additionally, 87% of Adobe users are willing to recommend the solution, compared to 80% of Sana Commerce users who would recommend it.

Adobe Commerce

Read 31 Adobe Commerce reviews

6,077 Views
6,016 Comparison Views

87% willing to recommend

Sana Commerce

Read 5 Sana Commerce reviews

1,284 Views
1,271 Comparison Views

80% willing to recommend

Adobe Commerce

Sana Commerce

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Executive SummaryUpdated on Feb 2, 2025

Adobe Commerce and Sana Commerce are competitive platforms in the eCommerce solutions category. Adobe Commerce takes the upper hand with its customization and scalability options, while Sana Commerce shines with seamless ERP integration capabilities.

Features: Adobe Commerce offers advanced personalization tools, an extensive set of APIs, and a wide marketplace for third-party extensions. Sana Commerce stands out with real-time data access for Salesforce customers and strong ERP integration, enabling synchronized data management.

Room for Improvement: Adobe Commerce could enhance ERP integration and simplify its initial setup process. It may benefit from reducing customization complexity and improving performance metrics. Sana Commerce needs improvement in its range of personalization features, better enhancement of third-party extension availability, and additional API support for wider application integration.

Ease of Deployment and Customer Service: Adobe Commerce provides flexible deployment options with extensive customization, though it requires a more involved setup process. Sana Commerce offers straightforward integration with Microsoft Dynamics and SAP, reducing deployment complexity and accelerating go-live times, supported by prompt customer service.

Pricing and ROI: Adobe Commerce involves higher initial costs due to its feature set and customization needs, but it often delivers substantial ROI through scalability and marketing tools. Sana Commerce presents competitive pricing with significant ROI for firms utilizing Microsoft Dynamics or SAP, as its ERP-centric focus lowers integration costs.

To learn more, read our detailed Adobe Commerce vs. Sana Commerce Report (Updated: November 2026).

Buyer's Guide

Adobe Commerce vs. Sana Commerce

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

1st

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Sana Commerce

Ranking in eCommerce Platforms

14th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 6.3%, down from 10.2% compared to the previous year. The mindshare of Sana Commerce is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Adobe Commerce	6.3%
Sana Commerce	1.5%
Other	92.2%

eCommerce Platforms

Featured Reviews

AnkurPorwal

Staff Engineer at a tech vendor with 10,001+ employees

Unified B2B and B2C setup has streamlined complex catalogs and real-time customer pricing

Adobe Commerce offers many features, such as the customer group, which is the best common feature for B2B. Additionally, we have implemented both B2B and B2C in a single instance, meaning B2B also uses the same code as B2C. That type of flexibility is only available in Adobe Commerce. The customer group feature helps my organization by allowing us to create specific customer groups for catalogs. For example, we have three companies—Company A, Company B, and Company C—and we need to create three customer groups: Company A customer group, Company B customer group, and Company C customer group. We always assign a number of products belonging to that particular customer group, ensuring that if a customer logs in with Company A, we showcase only those products available for that particular customer. If Customer B has a different set of products, we choose the Customer Group B and assign the catalog for that specific customer. This is the best feature for company-specific catalog management. Adobe Commerce has positively impacted my organization as I am a developer here and work in a service-based company that handles multiple client requirements. In terms of work and all, Adobe Commerce has created a lot of opportunities for the organization, improving revenue and performance substantially. Regarding how Adobe Commerce has improved revenue or performance, I believe that having multiple projects in Adobe Commerce translates into substantial revenue. I do not have specific metrics, as I am a developer and do not handle that type of data.

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reviewer1708812

Head of Global IT at a manufacturing company with 1,001-5,000 employees

Helped us create a new revenue stream, but the cost and time of customization are disadvantages

We had to do a lot of customization, so I wouldn't say the integration worked out-of-the-box. Also, if you want to have anything done, you have to go back to their development team, which is offshore. You can't customize it yourself. And that customization took a long time. Sana is a decent company, although they have had their challenges. When we originally signed up with Sana, they lost a lot of their leadership team. Part of the problem with them is that their entire support team is offshore in Sri Lanka. When you want to interface with the development team, you have to wait a day or two for each response. We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well. Sana is a very small company. That means that when you want to start up a development enhancement, there's a wait time of at least a month. So in addition to requirements, development, and testing, you have to add a month of waiting for a resource to be assigned to even look at the requirements. They have some growing pains. We've told them this a few times and it seems to be getting better, but they definitely have challenges. Another challenge is that their global capabilities are quite limited. We're a global company. We operate in 23 countries. We've asked them, "What can we do in China? What can we do in Europe?" I don't think they have any customers in China. We'd be their first. Europe is more solidified than Asia, but still growing for them and not as established. We've had to restructure some of our backend processes to accommodate order errors that come through the site. We've had to address and do some enhancements for that. It's quite expensive. We have probably spent a couple hundred thousand dollars in development expenses to get up and running. That's not what we expected, but we've gone through it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"I think it is adequate because Adobe Commerce has many software options; with Adobe-related software, I can purchase every software from here and I can use it, so I think it is perfect for using software."

"The product can be maintained effortlessly."

"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."

"Now with the website, all of their offline orders have been converted into the store business and their sales are improving 60% year on year and now they are one of the premium brands selling gym equipment across Australia."

"The customization capabilities of Adobe Commerce are great."

"Adobe Commerce already provides many functionalities that run an e-commerce store seamlessly, so from my observation, this is the best fit in the market."

"The ecosystem includes thousands of vendors who are providing third-party add-ons."

More Adobe Commerce pros

"For us, it is a critical thing to know that all the information is managed within ERP, there is no third-party solution, there are no interfaces, and this is, in our opinion, a critical reason for the existing success."

"The main reason they chose Sana was because of the ERP connection in real-time, which gives us the ability to display product availability and specific prices for each customer, per article, in real-time."

"The big benefit with Sana is our ability to interface with Microsoft Dynamics."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"The site saves us the time we used to spend on emails and phone calls with customers, has helped reduce manual work because we're not entering in phone orders or email orders, and has driven a 10 to 15 percent increase in new customers along with strong adoption by existing customers."

"Eventually, when we got it up and running, the solution helped to streamline our processes for bridging our ERP and eCommerce systems."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

More Sana Commerce pros

Cons

"The solution takes a huge amount of time to complete the root cause analysis."

"The support teams from Adobe are, from my perspective, the least favorite part."

"Adobe Commerce can be improved by working on some features, as the system currently takes too much time, particularly during cart and checkout processes."

"There are always speed issues with Adobe Commerce. It seems to be an ongoing issue with performance."

"The product needs to improve its security. Also, they need to improve B2B features."

"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."

"Magento 2 is only three to four years old, so it is an evolving technology."

"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."

More Adobe Commerce cons

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

"Their support should have more in-depth knowledge about different ERP solutions that they connect to."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration."

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

Pricing and Cost Advice

"The cost of implementation is cheap compared to other solutions."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Construction Company

23%

Manufacturing Company

12%

Outsourcing Company

12%

Comms Service Provider

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	7

No data available

Questions from the Community

What needs improvement with Magento?

Adobe Commerce can be improved by working on some features, as the system currently takes too much time, particularly during cart and checkout processes. If we need customization, the cart and chec...

See all answers

What is your primary use case for Magento?

The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and a large number of customers, add-ons, and multiple e-commerce-related functional...

See all answers

What is your experience regarding pricing and costs for Magento?

I have experience regarding pricing and costs. Adobe Commerce is not inexpensive. It is not set up for customers with low budgets. Depending on the version you're implementing, the environment will...

See all answers

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Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 9% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 7% of the time

Shopify vs Adobe Commerce

Compared 7% of the time

Oracle Commerce Cloud vs Adobe Commerce

Compared 5% of the time

Spryker Systems vs Adobe Commerce

Compared 4% of the time

More Adobe Commerce Competitors

SAP Commerce Cloud vs Sana Commerce

Compared 30% of the time

Shopify vs Sana Commerce

Compared 12% of the time

Radial vs Sana Commerce

Compared 9% of the time

Microsoft Commerce Server vs Sana Commerce

Compared 7% of the time

Salesforce Commerce Cloud vs Sana Commerce

Compared 5% of the time

More Sana Commerce Competitors

Product Reports

Buyer's Guide

Adobe Commerce

November 2026

Download Adobe Commerce product report

Buyer's Guide

Sana Commerce

October 2026

Download Sana Commerce product report

Also Known As

Magento, EPiServer Digital Commerce

No data available

Overview

Adobe Commerce offers a modular approach with user-friendly design and open-source adaptability. It provides seamless integration with third-party tools and AI-driven features, making it ideal for businesses seeking customizable and performance-focused e-commerce solutions.

Adobe Commerce, previously Magento, is a powerful platform equipped to handle complex business requirements through its extensive customization options. Its modular framework allows for easy third-party integration and robust functionality. Highly adaptable, it supports both B2B and B2C operations, offering a strong community backing and competitive pricing. While it shines in flexibility and extensibility, it does require improvements in areas such as CRM, accounting functionalities, and performance management. Challenges include a complex CMS, high development costs, and limited developer availability, impacting ease of use and customization setup. The lack of headless architecture also complicates scalability. It provides AI-driven recommendations and integrations with SAP for real-time data management, demonstrating its alignment with enterprise demands.

What are the key features of Adobe Commerce?

Modular Approach: Enables easy third-party integration and customization.
Open-Source Flexibility: Allows for extensive tailoring to fit business needs.
AI-Driven Recommendations: Provides personalized shopping experiences.
Community Support: Offers robust assistance and resources.
Seamless Integration: Compatible with various external tools and systems.

What benefits or ROI can users expect from Adobe Commerce?

Customizability: Easily adapts to unique business requirements, maximizing efficiency.
Performance Focus: Designed for high performance, optimizing e-commerce operations.
Flexibility: Supports diverse business models, including B2B and B2C.
Competitiveness: Offers competitive pricing and strong feature set.
Community Resources: Access to a wealth of knowledge and support.

In fashion, furniture, and technology industries, Adobe Commerce enables businesses to tailor e-commerce platforms for refined customer management and product handling. Its support for SAP integration allows real-time data processing and personalized inventory management setups, catering to small to medium enterprises across e-commerce sectors.

Adobe

Sana Commerce provides customizable e-commerce solutions, efficiently integrating with SAP and Microsoft Dynamics for B2B and B2C environments, enhancing user experience through its user-friendly interface and real-time data access.

Sana Commerce's platform specializes in high customizability and seamless ERP integration, offering efficient cross-selling capabilities and visibility controls for customer-specific views. Clients benefit from real-time product availability and pricing, streamlined order handling, and maintaining catalogs. Although upgrades can be complex due to specific adaptations, comprehensive online resources and responsive support enhance user interaction. Communication with support teams is effective, although there is room for improved ERP knowledge and global capabilities, particularly for multinational corporations.

What are the key features of Sana Commerce?

ERP Integration: Seamlessly integrates with SAP and Microsoft Dynamics.
User-Friendly Interface: Simplifies administration and management.
Cross-Selling Capabilities: Enhances sales opportunities across platforms.
Customer-Specific Views: Tailors assortment views per customer needs.
Real-Time Data: Provides current product availability and pricing.

What benefits do users typically mention?

Cost-Quality Ratio: Offers a balance of price and functionality.
Efficient Communication: Provides effective support and interaction.
Resource Access: Supplies comprehensive online resources.
Order Management: Streamlines handling of orders and catalog management.

In retail and distribution, Sana Commerce aids in automating processes by linking product databases with images and supporting self-service operations on Azure. Its ERP integration capabilities cater to both large and small customers, helping companies manage catalogs and orders efficiently.

Sana Commerce

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

Buyer's Guide

Adobe Commerce vs. Sana Commerce

November 2026

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