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Adobe Commerce vs Sana Commerce comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Commerce
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Sana Commerce
Ranking in eCommerce Platforms
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 6.0%, down from 11.9% compared to the previous year. The mindshare of Sana Commerce is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
Adobe Commerce6.0%
Sana Commerce1.5%
Other92.5%
eCommerce Platforms
 

Featured Reviews

AP
Staff Engineer at a tech vendor with 10,001+ employees
Unified B2B and B2C setup has streamlined complex catalogs and real-time customer pricing
Adobe Commerce offers many features, such as the customer group, which is the best common feature for B2B. Additionally, we have implemented both B2B and B2C in a single instance, meaning B2B also uses the same code as B2C. That type of flexibility is only available in Adobe Commerce. The customer group feature helps my organization by allowing us to create specific customer groups for catalogs. For example, we have three companies—Company A, Company B, and Company C—and we need to create three customer groups: Company A customer group, Company B customer group, and Company C customer group. We always assign a number of products belonging to that particular customer group, ensuring that if a customer logs in with Company A, we showcase only those products available for that particular customer. If Customer B has a different set of products, we choose the Customer Group B and assign the catalog for that specific customer. This is the best feature for company-specific catalog management. Adobe Commerce has positively impacted my organization as I am a developer here and work in a service-based company that handles multiple client requirements. In terms of work and all, Adobe Commerce has created a lot of opportunities for the organization, improving revenue and performance substantially. Regarding how Adobe Commerce has improved revenue or performance, I believe that having multiple projects in Adobe Commerce translates into substantial revenue. I do not have specific metrics, as I am a developer and do not handle that type of data.
MB
ERP Enterprise Architect at a pharma/biotech company with 201-500 employees
Reduced the customer care team's time, got us new customers, and required no third-party integrations
Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"Magento is very user friendly due to its various functionalities like one page checkout, comparison between products and also gives liberty to users to share the reviews on purchased products."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"However, the fact that Magento is so complete, well-supported, and recognized makes it difficult to consider another system."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"Integrated Payment Gateway International Payment Ready Cash On Delivery and Bank Deposit Email Notifications Integrated Social Media Product Presentation Verify Orders Easy Navigation Personalized Shopping Experience 3rd Party Extensions Showcase your products Advanced Sort and Search Simple Check-out process Secure Shopping SEO Optimized Enable/Disable Products Multiple Stores"
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"The big benefit with Sana is our ability to interface with Microsoft Dynamics."
"Using Sana Commerce has helped to increase customer engagement online."
"For us, it is a critical thing to know that all the information is managed within ERP, there is no third-party solution, there are no interfaces, and this is, in our opinion, a critical reason for the existing success."
"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."
"The main reason they chose Sana was because of the ERP connection in real-time, which gives us the ability to display product availability and specific prices for each customer, per article, in real-time."
"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."
"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."
"This product is highly customizable. We use the standard system but we have extended it quite a bit."
 

Cons

"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"The solution takes a huge amount of time to complete the root cause analysis."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"Adobe Commerce can be improved by working on some features, as the system currently takes too much time, particularly during cart and checkout processes."
"The support teams from Adobe are, from my perspective, the least favorite part."
"Magento application consumes gigabytes of RAM when executing heavy processes, and PHP often cannot handle the load."
"The way that Magento is built isn’t the friendliest for this kind of thing."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."
"Their support should have more in-depth knowledge about different ERP solutions that they connect to."
"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."
"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."
"The performance can be improved. Sometimes, the system is really slow because of the ERP integration."
"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."
"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."
 

Pricing and Cost Advice

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."
"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
"The cost of implementation is cheap compared to other solutions."
"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."
"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."
"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."
"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
23%
Manufacturing Company
16%
Comms Service Provider
11%
Outsourcing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with Magento?
Adobe Commerce can be improved by working on some features, as the system currently takes too much time, particularly during cart and checkout processes. If we need customization, the cart and chec...
What is your primary use case for Magento?
The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and a large number of customers, add-ons, and multiple e-commerce-related functional...
What is your experience regarding pricing and costs for Magento?
I have experience regarding pricing and costs. Adobe Commerce is not inexpensive. It is not set up for customers with low budgets. Depending on the version you're implementing, the environment will...
Ask a question
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Also Known As

Magento, EPiServer Digital Commerce
No data available
 

Overview

 

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.
Find out what your peers are saying about Adobe Commerce vs. Sana Commerce and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.