Adobe Commerce vs Sana Commerce comparison

Adobe and Sana Commerce are both solutions in the eCommerce Platforms category. Adobe is ranked #1 with an average rating of 8.0, while Sana Commerce is ranked #14. Adobe holds a 6.2% mindshare in P, compared to Sana Commerce’s 1.5% mindshare. Additionally, 86% of Adobe users are willing to recommend the solution, compared to 80% of Sana Commerce users who would recommend it.

Adobe Commerce

Read 30 Adobe Commerce reviews

4,171 Views
4,129 Comparison Views

86% willing to recommend

Sana Commerce

Read 5 Sana Commerce reviews

826 Views
826 Comparison Views

80% willing to recommend

Adobe Commerce

Sana Commerce

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Executive SummaryUpdated on Feb 2, 2025

Adobe Commerce and Sana Commerce are competitive platforms in the eCommerce solutions category. Adobe Commerce takes the upper hand with its customization and scalability options, while Sana Commerce shines with seamless ERP integration capabilities.

Features: Adobe Commerce offers advanced personalization tools, an extensive set of APIs, and a wide marketplace for third-party extensions. Sana Commerce stands out with real-time data access for Salesforce customers and strong ERP integration, enabling synchronized data management.

Room for Improvement: Adobe Commerce could enhance ERP integration and simplify its initial setup process. It may benefit from reducing customization complexity and improving performance metrics. Sana Commerce needs improvement in its range of personalization features, better enhancement of third-party extension availability, and additional API support for wider application integration.

Ease of Deployment and Customer Service: Adobe Commerce provides flexible deployment options with extensive customization, though it requires a more involved setup process. Sana Commerce offers straightforward integration with Microsoft Dynamics and SAP, reducing deployment complexity and accelerating go-live times, supported by prompt customer service.

Pricing and ROI: Adobe Commerce involves higher initial costs due to its feature set and customization needs, but it often delivers substantial ROI through scalability and marketing tools. Sana Commerce presents competitive pricing with significant ROI for firms utilizing Microsoft Dynamics or SAP, as its ERP-centric focus lowers integration costs.

To learn more, read our detailed Adobe Commerce vs. Sana Commerce Report (Updated: June 2026).

Buyer's Guide

Adobe Commerce vs. Sana Commerce

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

1st

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Sana Commerce

Ranking in eCommerce Platforms

14th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 6.2%, down from 13.8% compared to the previous year. The mindshare of Sana Commerce is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Adobe Commerce	6.2%
Sana Commerce	1.5%
Other	92.3%

eCommerce Platforms

Featured Reviews

Andrew Christodoulou

Principal Product Manager at Swoon

Customization supports complex needs, though speed challenges persist

We don't use the reporting tools from Adobe Commerce as we have our own reporting infrastructure. Adobe Commerce can be complex in terms of ease of use, as it's such a large platform. From the development side, you can customize everything, but that does require substantial resources. When working on Adobe Commerce, I would want Adobe Commerce specialist developers. Although it's all built in PHP, and there are many PHP developers, I would want Adobe Commerce specialist developers working on it because they have knowledge about what to customize and more importantly, what's best not to touch. There are always site speed issues with Adobe Commerce. It seems to be an ongoing issue with performance. When comparing it to Shopify, you don't tend to need to worry about that, but with Adobe Commerce, it remains an ongoing issue. Additionally, there are all the upgrades, which can be quite painful, including the regular patches, both on the open-source and licensed version, on-premises. The initial setup for migrating to Adobe Commerce from another e-commerce platform is not straightforward; it's a very big job. The pricing for Adobe Commerce varies dramatically. Quite often, you see their list prices and then you are able to negotiate very hefty discounts. My understanding is that they're moving away from heavily discounting. Although our license where I am at the moment is heavily discounted, I'm hearing that they're trying to move away from that practice.

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Reviewer245674

ERP Enterprise Architect at a pharma/biotech company with 201-500 employees

Reduced the customer care team's time, got us new customers, and required no third-party integrations

Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Now with the website, all of their offline orders have been converted into the store business and their sales are improving 60% year on year and now they are one of the premium brands selling gym equipment across Australia."

"The platform provides an easy way to customize its features."

"Magento is generally considered to be the most advanced e-commerce program available in the market."

"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."

"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."

"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need, and it has very good integrations with social media platforms and other tools."

"The customization capabilities of Adobe Commerce are great."

"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."

More Adobe Commerce pros

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

"The site saves us the time we used to spend on emails and phone calls with customers, has helped reduce manual work because we're not entering in phone orders or email orders, and has driven a 10 to 15 percent increase in new customers along with strong adoption by existing customers."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."

"Using Sana Commerce has helped to increase customer engagement online."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

"Eventually, when we got it up and running, the solution helped to streamline our processes for bridging our ERP and eCommerce systems."

"For us, it is a critical thing to know that all the information is managed within ERP, there is no third-party solution, there are no interfaces, and this is, in our opinion, a critical reason for the existing success."

More Sana Commerce pros

Cons

"It would be great to have a way to communicate properly with the team that builds the platform because you can get stuck at certain points, and it's hard to search for solutions on forums and tutorials."

"The product needs to improve its security. Also, they need to improve B2B features."

"Magento 2 is only three to four years old, so it is an evolving technology."

"The price of Adobe Commerce is very high, actually. If it were possible to have a free version or a limited version, that would be good for users."

"At the moment, Magento is stuck in the middle of a nobody-wants-me market."

"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."

"The solution’s performance could be improved."

"The solution takes a huge amount of time to complete the root cause analysis."

More Adobe Commerce cons

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration."

"Their support should have more in-depth knowledge about different ERP solutions that they connect to."

Pricing and Cost Advice

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The cost of implementation is cheap compared to other solutions."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Computer Software Company

Manufacturing Company

Construction Company

26%

Manufacturing Company

17%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	6

No data available

Questions from the Community

What needs improvement with Magento?

An additional feature I would want to see included in the next release relates to integrating or moving data from one environment to another. There is no automated way to do that, so if we have a p...

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What is your primary use case for Magento?

My use cases for Adobe Commerce involve projects with specific customers and different industries. Most of them were projects where customers were migrating from either an open-source version of Ad...

See all answers

What is your experience regarding pricing and costs for Magento?

I have experience regarding pricing and costs. Adobe Commerce is not inexpensive. It is not set up for customers with low budgets. Depending on the version you're implementing, the environment will...

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Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 11% of the time

Shopify vs Adobe Commerce

Compared 8% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 7% of the time

Oracle Commerce Cloud vs Adobe Commerce

Compared 6% of the time

More Adobe Commerce Competitors

SAP Commerce Cloud vs Sana Commerce

Compared 36% of the time

Shopify vs Sana Commerce

Compared 16% of the time

Salesforce Commerce Cloud vs Sana Commerce

Compared 10% of the time

Microsoft Commerce Server vs Sana Commerce

Compared 6% of the time

More Sana Commerce Competitors

Product Reports

Buyer's Guide

Adobe Commerce

June 2026

Download Adobe Commerce product report

Buyer's Guide

Sana Commerce

May 2026

Download Sana Commerce product report

Also Known As

Magento, EPiServer Digital Commerce

No data available

Overview

Adobe Commerce offers a modular approach with user-friendly design and open-source adaptability. It provides seamless integration with third-party tools and AI-driven features, making it ideal for businesses seeking customizable and performance-focused e-commerce solutions.

Adobe Commerce, previously Magento, is a powerful platform equipped to handle complex business requirements through its extensive customization options. Its modular framework allows for easy third-party integration and robust functionality. Highly adaptable, it supports both B2B and B2C operations, offering a strong community backing and competitive pricing. While it shines in flexibility and extensibility, it does require improvements in areas such as CRM, accounting functionalities, and performance management. Challenges include a complex CMS, high development costs, and limited developer availability, impacting ease of use and customization setup. The lack of headless architecture also complicates scalability. It provides AI-driven recommendations and integrations with SAP for real-time data management, demonstrating its alignment with enterprise demands.

What are the key features of Adobe Commerce?

Modular Approach: Enables easy third-party integration and customization.
Open-Source Flexibility: Allows for extensive tailoring to fit business needs.
AI-Driven Recommendations: Provides personalized shopping experiences.
Community Support: Offers robust assistance and resources.
Seamless Integration: Compatible with various external tools and systems.

What benefits or ROI can users expect from Adobe Commerce?

Customizability: Easily adapts to unique business requirements, maximizing efficiency.
Performance Focus: Designed for high performance, optimizing e-commerce operations.
Flexibility: Supports diverse business models, including B2B and B2C.
Competitiveness: Offers competitive pricing and strong feature set.
Community Resources: Access to a wealth of knowledge and support.

In fashion, furniture, and technology industries, Adobe Commerce enables businesses to tailor e-commerce platforms for refined customer management and product handling. Its support for SAP integration allows real-time data processing and personalized inventory management setups, catering to small to medium enterprises across e-commerce sectors.

Adobe

Sana Commerce provides customizable e-commerce solutions, efficiently integrating with SAP and Microsoft Dynamics for B2B and B2C environments, enhancing user experience through its user-friendly interface and real-time data access.

Sana Commerce's platform specializes in high customizability and seamless ERP integration, offering efficient cross-selling capabilities and visibility controls for customer-specific views. Clients benefit from real-time product availability and pricing, streamlined order handling, and maintaining catalogs. Although upgrades can be complex due to specific adaptations, comprehensive online resources and responsive support enhance user interaction. Communication with support teams is effective, although there is room for improved ERP knowledge and global capabilities, particularly for multinational corporations.

What are the key features of Sana Commerce?

ERP Integration: Seamlessly integrates with SAP and Microsoft Dynamics.
User-Friendly Interface: Simplifies administration and management.
Cross-Selling Capabilities: Enhances sales opportunities across platforms.
Customer-Specific Views: Tailors assortment views per customer needs.
Real-Time Data: Provides current product availability and pricing.

What benefits do users typically mention?

Cost-Quality Ratio: Offers a balance of price and functionality.
Efficient Communication: Provides effective support and interaction.
Resource Access: Supplies comprehensive online resources.
Order Management: Streamlines handling of orders and catalog management.

In retail and distribution, Sana Commerce aids in automating processes by linking product databases with images and supporting self-service operations on Azure. Its ERP integration capabilities cater to both large and small customers, helping companies manage catalogs and orders efficiently.

Sana Commerce

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

Buyer's Guide

Adobe Commerce vs. Sana Commerce

June 2026

Free Report: Adobe Commerce vs. Sana Commerce

Find out what your peers are saying about Adobe Commerce vs. Sana Commerce and other solutions. Updated: June 2026.

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