IT Central Station is now PeerSpot: Here's why
Buyer's Guide
EPP (Endpoint Protection for Business)
July 2022
Get our free report covering Microsoft, Sophos, CrowdStrike, and other competitors of Kaspersky Endpoint Security for Business. Updated: July 2022.
621,548 professionals have used our research since 2012.

Read reviews of Kaspersky Endpoint Security for Business alternatives and competitors

Director at Kisii County Government
Real User
Top 5
Has easy management and maintenance and offers network security protection
Pros and Cons
  • "Offers network security protection. Management and maintenance of this solution is easy."
  • "Upgrades are heavy and require back up, making you feel like you're doing a fresh installation of this solution. Configuration can also be quite tedious if you want it to be configured based on your needs."

What is our primary use case?

We've been using it for endpoint protection. We're using this solution to protect our endpoint devices e.g. laptops, mobile devices, servers, and gateways. We're also handling encryption and patch management for our software, especially on operating systems and sales software.

How has it helped my organization?

Compared to whatever we had before, this solution gives us some advanced services, including protecting our network security. In the past, we used to have people who were able to expand the network to other devices which are unauthorized. Now, with this solution, that is no longer possible because of the network security protection feature.

What is most valuable?

I find the network security protection feature the most valuable.

What needs improvement?

There is no perfect solution. There are areas that we wish could be improved, especially on upgrades. Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time. Sometimes the configuration is also quite a tedious process for the solution to be configured the way you want. It's quite complex. There are also some features that need to work with iOS. At the moment, we find that a problem. We are not able to fully protect our iOS products, but more or less, this is a good solution.

For how long have I used the solution?

We've been using this solution for the last three years.

What do I think about the stability of the solution?

I have no complaints about the stability of this solution, apart from some issues that have to do with updates. When they're doing major updates, we find that sometimes it doesn't go through, unless we back up and reinstall it fresh, but after doing that, it works. This solution's okay.

What do I think about the scalability of the solution?

This solution is scalable. We started with GravityZone, but because other needs emerged, we were able to scale up the functionalities to Elite, plus we also increased the number of devices and endpoint protections. At the moment, we have a license of 600 endpoints.

How are customer service and support?

The technical support was on point.

How was the initial setup?

In our environment, setup was a little bit complex, but working together with their technical team, they were able to do it successfully. Though the time it took was a little bit longer, at the end of the day, we got what we wanted. It was complex, but because the engineers understood, they were able to install and configure per our environment.

What about the implementation team?

We implemented through their technical team.

Which other solutions did I evaluate?

We evaluated Kaspersky.

What other advice do I have?

I can't really remember how long the deployment of this solution took with their technical team because it was two years ago and we were migrating from another solution. It was a one-off. What we did was to do the virtual installation first, confirm that everything is running well, then migrate the devices one by one. I can't really give an exact duration, but it was within the timelines that we set for the migration.

We don't really need a lot of staff for the maintenance of this solution. Our environment is simple and clear. We only have one person and an assistant who are responsible for the maintenance. It doesn't require much support from the team because it's working well every day. So far, we haven't experienced any difficulties in the local administration of the system. In terms of installation and setup, of course, that is done by the technical service provider, but in terms of management and maintenance, we haven't seen any major challenges.

As for licensing costs, at the initial stage, when we took a lease, we took it for three years. It's expiring next year. When it expires, we also plan to renew for two years, because doing it monthly, quarterly, and yearly is a tedious process, so we would always want to do it just once, as long as we are sure that the solution is working for us.

At the moment we really don't have an additional cost, unless we want to get some additional services. The cost that we incur is for the maintenance of our own infrastructure where the solution is installed, but not a payment to the service provider.

My advice to people who want to implement this solution is that it's important for them to understand their needs first, for them to know which product works well for them. Some of these products differ slightly, but you might find that may be a slight difference really makes a very big impact on your need for that particular solution. It's important for them to fully understand their needs and also understand the functionalities of the system, whether it's going to fully meet their requirements. That is what we did so we ended up getting this solution. For us, based on our environment and needs, this solution works.

The features that we want already exist in this solution. The only problem is that we haven't scaled it enough for those features to be activated. In our discussion with them, we told them we would want the system to do these things, which they said are already available. We just need to make a provision in our budgeting to be able to activate some of those features, because what we got was just endpoint protection, and in terms of endpoint protection, it's good enough.

It's very good to rate a product when you have a range of products you're doing a comparison with. At this moment, I can only do a comparison between two products: the one I was using before and the one I'm currently using, so I might be biased because I don't have experience with other solutions. For the Bitdefender GravityZone Elite, I'll give an 8.5. If I'm choosing between an eight or a nine, I choose nine.

I'm rating this solution a nine out of ten.

The reason why I'm not giving a rating of ten out of ten is because of the challenges we've been getting because we are on-premise. Otherwise, if we were on a cloud, then we will not have any of those challenges, like the issue of upgrades, because it would be seamless so I would be able to give the solution a rating of ten.

Most of the solutions we are using are local and customized to our environment, so you might not have reviews on them. What we have which might be within your radar of review is Untangle. There's one: NextGen Security, NextGen Firewall, which is called Untangle. That's what we used, otherwise the rest like Microsoft OS, are basically a monopoly in our environment, so I don't think there are any other solutions we can discuss.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Senior IT Security Officer at Lion International Bank
Real User
Top 20
Lightweight, requires little maintenance, and scans for malware proactively
Pros and Cons
  • "The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
  • "It would be helpful if this product provided patch management functionality."

What is our primary use case?

My primary use case is malware protection. I also use it for device control, application control, and more. We are a financial institution.

How has it helped my organization?

The stability of this product has improved the way our organization functions. There is little maintenance, and it doesn't take long to install or uninstall. Once it is configured correctly, there is little chance of it failing.

This means that we have more of our technical staff available to work on other problems that occur.

What is most valuable?

The most valuable feature is the proactive malware scanning capability.

When you are performing simple tasks, it is not as demanding on resources as compared to other security products. This is an aspect that I like.

The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard. This gives us the ability to monitor workstations, including which applications they have in which tabs.

There are extensions available, such as the Browser extension, to deal with specific types of attacks. This helps to protect against hackers. I have tested it with samples and it protects the system well.

The interface is simple to use.

What needs improvement?

One issue that comes to mind is that there is no way of specifying categories that the firewall should block. It is able to block specific URLs but other solutions, such as Kaspersky, allow you to block access by specifying a category.

It would be helpful if this product provided patch management functionality.

Compared to Kaspersky, the reporting features are not rich. Overall, the reporting capability needs to be improved.

For how long have I used the solution?

I have been working with Symantec Endpoint Security for between 12 and 18 months.

What do I think about the stability of the solution?

This is a very stable product. It is the feature that I like most about the product because when we were using other ones, we had failures. With this solution, there is no frequent failure of the components.

For example, in other products that we've used, the virus definitions didn't update and systems were compromised because of it.

What do I think about the scalability of the solution?

We have approximately 3,000 users that are protected by this solution. We add branches and more computers weekly, and we don't have problems doing so.

We were able to easily integrate with Active Directory using the Symantec Manager, so I would say it's very scalable.

As we add more branches, our usage of the product will continue to increase.

How are customer service and support?

We have not been in direct contact with Symantec technical support.

The training and documentation that they provide are helpful. There is a good amount of documentation that helped to provide us with a complete picture of the product. It's nice, neat, and easy to understand.

Which solution did I use previously and why did I switch?

Prior to Symantec, we used a solution by Kaspersky.

We use other anti-virus products and this one is less resource intensive and more stable than the others. It is also simpler to use.

Symantec Web Security Service (WSS) has some good features that I wish were in this product. Unfortunately, it is another subscription.

How was the initial setup?

It does not take long to install this solution.

Unfortunately, the order that we followed was not recommended. We just deployed and then obtained subscriptions after that. This is not a recommended approach for deployment. However, we have a good partner and a good support team.

Due to our limited bandwidth, we had to install manually rather than use the web-based deployment. This meant that it took us longer because we had to visit each of the physical workstations. In total, it took approximately two months to deploy.

What about the implementation team?

We deployed the solution ourselves. There were seven or eight people io the team and different staff members were given different duties. All of them are system administrators.

We have three people that handle the maintenance. They monitor the dashboard for possible compromises, and our specialists have to use the device protection and application controls.

There are also tasks related to reporting issues that arise during monitoring, including those concerning possible attacks or infections. One of the managers in our IT staff is responsible for updating the definitions that we get from Symantec.

There was an incident where we had problems with a password and we had difficulty recovering it. We contacted our local partner and I think they contacted Symantec. After that, we recovered the password. That was the only maintenance-related problem that we had.

What's my experience with pricing, setup cost, and licensing?

The pricing was one of the factors that led us to choose this product.

That said, I was not the decision maker. I simply proposed it to our manager.

Which other solutions did I evaluate?

When our subscription to Kaspersky ended, we were tasked with comparing features between different solutions. The three options we considered were Symantec, Kaspersky, and Sophos.

One of the things that we liked about Symantec is the low resource utilization. I am not the person who completed the analysis but I know that the fact it is lightweight was one factor.

We liked the functionality that Sophos provided but the deployment scenario functionality was not useful for the workstations in our environment. It involved deploying the dashboard to workstations in the cloud, which is not our preferred approach.

Kaspersky has richer reporting capabilities. This is an area that could be enhanced in our Symantec solution.

What other advice do I have?

We deployed the product one and a half years ago, and we received training to configure and maintain it. It was recommended that we complete our training in terms of policies, which is something that we also did. Once that was finished, we experienced the stability and good features that the product provides.

This is a product that I have recommended for use in another company. I have been told that after they adopted it, they were pleased with the fact it consumes fewer resources than their previous solutions. They manage it from the cloud.

Currently, I am referring another company to this product and my understanding is that they're going to implement it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Director of IT at a tech services company with 51-200 employees
Real User
Top 20
Responsive and fast support, easy to deploy, well-tuned to ignore false positives
Pros and Cons
  • "We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
  • "It would be nice if the dashboard had some more information upfront, and looked a little better."

What is our primary use case?

We use this product for endpoint security and threat remediation.

How has it helped my organization?

The fact that this is a cloud-native solution that provides us with flexibility and always-on protection is absolutely important, especially with a good majority of our staff working remotely, now.

We've had security incidents that occurred and within a matter of just a couple of minutes, they were completely remediated and fixed and we didn't even have to think about it. We just got the report after the fact.

Falcon's ability to prevent breaches is excellent. It's affected us in that we haven't had any downtime as a result of breaches or any malware or anything like that. Ultimately, it's given us a lot of our time back. On the IT side, this is at least five to ten hours per week. On the user side, it is probably more.

What is most valuable?

The most valuable feature is threat remediation. We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur.

CrowdStrike takes care of all of the updates, so we don't even think about it or see it. This is great because we definitely spent a lot of time doing that kind of thing with our previous solution. Now that we haven't had to do it in four months, it's not even something we consider anymore.

We use both the endpoint and cloud workload protection and the detection and prevention it provides are excellent. It's tuned well to the fact that there can be a lot of false positives, so there's not a lot of potential issues that we're getting alerted about that aren't real. This means that when we do get alerts, we know that they're real and they're already being remediated for us.

What needs improvement?

It would be nice if the dashboard had some more information upfront, and looked a little better. Having a cooler dashboard is nice to have, although it is not as important as the functionality, which is very good.

For how long have I used the solution?

I have been using CrowdStrike Falcon for approximately four months.

What do I think about the stability of the solution?

The stability is great and we haven't had a single issue.

What do I think about the scalability of the solution?

It was originally deployed to 200 users and we haven't really grown since we started, so I can't speak to scalability. This represents 100% adoption in our organization, and there are no current plans to grow. As we hire more people, our usage will increase.

There are two people who work with it on a daily basis. There is the director of IT and a network administrator.

How are customer service and technical support?

The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very fast.

Which solution did I use previously and why did I switch?

Prior to implementing CrowdStrike, we used BlackBerry Cylance. We switched for the ability to have full remediation so that we didn't have to do it ourselves. Also, this product is pretty much best-in-class for endpoint protection.

The only real difference that we have found with CrowdStrike, compared to Cylance, is that we no longer have to spend time remediating our issues. The detection and prevention capabilities are similar, although, with CrowdStrike, we have fewer false positives.

How was the initial setup?

The initial setup is extremely easy. It took me about five minutes to deploy it to my entire organization of about 200 users. The single-center process is extremely important because it's something that we were worried about, but it turned out to be a non-issue because it only took five minutes and we haven't had to think about it again.

We initially had a plan for deployment but once we found out how easy it really turned out to be, it was basically a one-step plan.

What was our ROI?

Our return on investment comes from the fact that there is less downtime for people that do get malware and other such problems. That is something that can be quantified.

What's my experience with pricing, setup cost, and licensing?

We made use of the free trial and the process for getting set up was extremely easy. We spoke to our sales rep and in our discussions and demos, they offered the free trial. We accepted, they sent me a link and I downloaded the agent. I was then able to install it and login in less than five minutes.

Having the free trial was very important in making our decision to implement CrowdStrike because without being able to test it, it's not something that we would have chosen.

The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market. That said, it's definitely one of the highest. There are no costs in addition to the standard licensing fees and the fact that it's keeping us safe, and it's proven that it works, is worth it.

Which other solutions did I evaluate?

We evaluated solutions from several vendors including Sophos, Trend Micro, McAfee, Kaspersky, and perhaps another one. A lot of these other endpoint solutions don't offer a full remediation option, and that was a big deal for us.

Also, reputation was important. We had used a couple of others in the past and there were issues where they would make an update that would negatively affect all of our computers. For example, our users could no longer access certain important websites. We haven't had that problem with CrowdStrike.

In terms of ease of use, CrowdStrike is extremely easy. Comparatively, we've had less time in the administration console than we have previously.

What other advice do I have?

My advice for anybody who is looking into implementing CrowdStrike is to go ahead and do it. There is nothing to worry about and they deliver as promised.

I would rate this solution a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Administrator at a retailer with 501-1,000 employees
Real User
Beneficial machine learning and good vendor support
Pros and Cons
  • "The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
  • "We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."

What is our primary use case?

We use Trend Micro Apex One on our systems and servers for endpoint protection.

What is most valuable?

The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.

What needs improvement?

We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.

Trend Micro Apex One consumes a bit more resources of your PCs than we would like to have consumed. We do not scan during busy hours of the network because it slows down my data network. What we have done is, we have kept everything after business hours. We have a scheduled scanning in our networks.

I have two operating systems running on my computer and when I start scanning Trend Micro Apex One consumes too many resources, such as processor power. For example, when you are in business hours and the scanning starts, your other operations in software, such as Excel, will have the performance slow down. Overall his solution is good.

I have worked with other solutions, such as Kaspersky, and it consumes approximately 35 to 40 percent of the maximum resources and Trend Micro Apex One consumes approximately 40 percent of the resources. The best thing is the delegation gene of this Trend Micro is amazing.

For how long have I used the solution?

I have used Trend Micro Apex One within the last 12 months.

What do I think about the stability of the solution?

The stability of Trend Micro Apex One depends on how you use it. Additionally, the strength of the data connectivity from one branch to another matter. If your main server is on-premises, the solution's updates and patches should be sent from over the network. For example, if you have a data network, ERP, and internal intranet servers or data connectivity when the server sends the package the bandwidth is important. The bandwidth is something you have to consider with the cloud solution you have. If it is on-premises, your data will be updated quickly.

How are customer service and support?

We have not needed to contact the support from Trend Micro Apex One. We have a support vendor that has certified engineers. The access to our servers is with our support vendors. We do not need to log into our server often because we have installed a thread on this server. If the server is disrupted, it loses connectivity or shut down for some reason, we receive a thread through email,  MMS, or network monitoring system we have. We can have alerts from there. If we have any modification required, we call up the support team or support vendor and they will send an email. Once they're done, they will ask us to check if what they did resolve our issues.

Which solution did I use previously and why did I switch?

I have previously used other solutions, such as Kaspersky Endpoint. 

Trend Micro Apex One and Kaspersky Endpoint are close to being the same solution. I would rate Kaspersky Endpoint higher than Trend Micro Apex One.

The drawback with Kaspersky Endpoint is if the computer systems are out of the network for a long time and the system comes back online, it takes a long time to synchronize and to receive updates. It updates, but it updates very slow, regardless, of whatever internal bandwidth you have. Even if you have changed the source from the on-premises server to the Kaspersky website to the Kaspersky cloud, it takes time. In Kaspersky Endpoint, some of the hash files are hard to find.

The most valuable feature of Kaspersky is, the moment you install the Net Agent, it immediately starts the inventory. This happens regardless of whether you have a system in your domain or non-domain, it scans your network fully.

How was the initial setup?

We only prepare the servers with Trend Micro Apex One for the customers. We give them VPN access with one server and their team is working on it to maintain it. However, we are receiving monitor reports from the solution. 

What about the implementation team?

The solution is completely monitored and maintained by our third-party solution provider.

What other advice do I have?

I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.

We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.

We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.

I rate Trend Micro Apex One an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Computer Network Specialist
Real User
Top 20
Reliable, easy to set up, and very stable
Pros and Cons
  • "Both incoming and outgoing traffic is protected."
  • "The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly."

What is our primary use case?

We primarily use the solution for central management. If there is some accident or a computer virus administrator can't be notified directly, the manager can update the different third-party software.  

How has it helped my organization?

We need to check all emails so that we can protect ourselves from scams and anti-malware inside emails. We also need protection in our outgoing emails - so that we do not send something bad to other companies. The reputation of our company is very important. We wouldn't want to be responsible for an incident like that. This solution allows us to protect ourselves from both incoming and outgoing malicious content.

What is most valuable?

The antivirus is very good. It's in the top three options across different reviews and is therefore highly rated. The others are typically Kaspersky and Symantec. Microsoft Defender is usually around the fourth or fifth place, and not on the top. 

Both incoming and outgoing traffic is protected.

The solution provides good webinars when they change items within the product itself.

We have technical support right in Estonia, in our mother tongue.

The initial setup was pretty straightforward. 

In the next release, there will be more cloud security.

There is a convenient way to send files directly to their servers for analysis.

The solution support all major web browsers such as Firefox and Chrome and the plugin works very well.

What needs improvement?

I can't speak to what could be added in terms of features, they are always changing and adapting to new realities.

The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly.

It would be ideal if they could offer discounted pricing to schools.

For how long have I used the solution?

We've used the solution for four years under its current name, however, it used to be called something else. We might have been working with it for a total of ten or so years.

What do I think about the stability of the solution?

The solution is quite stable. It does not take as many resources from computers like Kaspersky. Kaspersky sometimes kills the computer for a minute or two in the beginning. F-Secure does not do this. 

What do I think about the scalability of the solution?

The solution is scalable. 

We likely do not have plans to increase usage as our user base is not likely to change.

How are customer service and technical support?

Due to the fact that we buy licenses through Estonian company, and not directly from F-Secure, we use them for support. It's helpful as the third party works with us in the Estonian language, and they have also a support center here. We have been happy with them over the years.

How was the initial setup?

The initial setup is pretty straightforward. I can download a small installation file and it configures over the cloud management in the background. It's quite simple to install on computers. Later, in cloud management, making company profiles, as well as learning what and how to upgrade and patch software isn't hard. There are important and security updates that must be installed directly, and for non-critical updates, I can manually check and decide when to install them.

What about the implementation team?

We used an Estonian-based organization that assisted us with the implementation and setup.

They were very good. They explained it all very well. They made some webinars also to introduce new products and to show us any change to products. If I have some questions, or if something is not working, I can always call them and get support by phone or by email.

What's my experience with pricing, setup cost, and licensing?

We buy licenses through an Estonian company, not directly from F-Secure. 

They also have at-home products, and there are some cheaper variants. For example, for five devices you pay for each one price. However, for a business company, they calculate the number of devices and the price the same. Whether it's five devices or 100, there is no difference in cost. Maybe the price is negotiable for government institutions. We are local government, for example, and therefore may get a different price than a typical company. They have no different prices for schools, however. The price is the same. It might be nice if they could maybe make it cheaper, for example, for schools and universities.

We pay a yearly licensing fee of about €20 per computer.

Which other solutions did I evaluate?

We've looked at Kaspersky and have found that Kaspersky antivirus software, according to our government,  may track you too much. F-Secure keeps no such information and is supported by governments.

What other advice do I have?

We're a customer and an end-user.

It's a very good and reliable product as we have no problems with it generally. It catches very everything. It does not give many false positives. It works very well and i's not too complex for people. It's in Estonia language, so users can understand messages and it's easy to configure so that you can program what messages users see vs what goes only to admins. 

In general, I would rate the solution at a nine out of ten. We've been very happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
EPP (Endpoint Protection for Business)
July 2022
Get our free report covering Microsoft, Sophos, CrowdStrike, and other competitors of Kaspersky Endpoint Security for Business. Updated: July 2022.
621,548 professionals have used our research since 2012.